- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
In the ghetto!
This is the old SLS...room nice. However, only one pool is open and the staff couldn't keep it straight...bartender said all closed. Then the staff put the "closed" sign in front of doors before closing time, so went up to room only to call and learn still open till 5:00 pm...went up and no staff! Front desk let me know no staff during off season so no bar service, nada! Went to gym 45 minutes before close, and girl at spa desk only wanted to remind me they close at 7:00 pm...and spa staff left early too. No one in gym to assist in any way...frustrating! In the ghetto part of town and didn't feel comfortable taking monorail to the nice side...won't stay again.