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4.0 out of 5

"Nice place with nice facilities " More

By a verified traveller on Wed 27 Mar 2024

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Hotel Description

At Quest Taupo Serviced Apartments you'll be within just a 15-minute stroll of Lake Taupo and Taupo i-SITE Visitor Information Centre. Highlights at this aparthotel include free self parking, and in-room kitchenettes and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with digital channels, along with a coffee/tea maker, a hair dryer, and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a dishwasher. A living room, a desk, and free toiletries are also available.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and a garden. Other amenities include a seasonal outdoor swimming pool and laundry facilities. There's also the convenience of extended parking.

Sights within a 20-minute walk of this 3.5-star Taupo aparthotel include Spa Thermal Park and Taupo Museum and Art Gallery.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$174* Per night/room 7 Apr. - 8 Apr.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quest Taupo Serviced Apartments ratings based on 172 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Taupo Serviced Apartments

Everyone (116) Couples (42) Business (1) Family (18)
5 out of 5
Nice place with nice facilities

Posted by on 27 Mar. 2024

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4 out of 5
Good location.The property needs renovations.

Posted by on 4 Mar. 2024

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1 out of 5

Posted by on 10 Feb. 2024

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5 out of 5
Arrival process was very friendly and efficient.

Posted by on 25 Jan. 2024

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3 out of 5
Staff friendly, handy location, property was showing some wear and tear and a bit over priced

Posted by on 8 Jan. 2024

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4 out of 5

Posted by on 24 Dec. 2023

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3 out of 5
Felt this Quest was over all run down slightly,the carpet in the hallway was worn and a broken picture in hallway, A missing picture in hallway. Not like other Quest I’ve stayed at. Our room was lovely clean, single chair in room could need a steam clean. Location of Quest fantastic, carparking great.

Posted by on 28 Aug. 2023

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1 out of 5
The apartment had a dead rat in the bathroom which stank so much we could not use the shower and and left after one night. Needless to say that they DID NOT REFUND OUR UNUSED NIGHT, OR OFFER A DISCOUNT ON THE NIGHT WE USED IT. THEY HID BEHIND WOTIF

Posted by on 2 Aug. 2023

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5 out of 5
It was a last minute booking & was surprisingly very comfortable.

Posted by on 12 Mar. 2023

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2 out of 5
Have stayed here a number of times but will never stay again, no parking air conditioning not working properly, needs a major makeover very tired.

Posted by on 6 Feb. 2023

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About the Quest Taupo Serviced Apartments

Location 51-61 Kaimanawa Street, Taupo, Waikato 3330

Property Features

As a guest of Quest Taupo Serviced Apartments, you'll find a seasonal outdoor pool, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. The business-friendly Quest Taupo Serviced Apartments also features a garden, concierge services, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Taupo aparthotel.

  • 38 guestrooms or units
  • 2 levels
  • Built in 2015
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free parking nearby

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quest Taupo Serviced Apartments offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Separate bedroom
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7 PM
  • Saturday - Sunday: 10:00 AM - 4 PM
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7 PM
  • Saturday - Sunday: 10:00 AM - 4 PM
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45 per night.
  • Cribs (infant beds) are available for NZD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per night
  • Rollaway bed fee: NZD 45 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Taupo Serviced Apartments Apartment
  • Quest Taupo Serviced Apartments Apartment
  • Apartment Quest Taupo Serviced Apartments Taupo
  • Taupo Quest Taupo Serviced Apartments Apartment
  • Apartment Quest Taupo Serviced Apartments
  • Quest Taupo Serviced Apartments Taupo
  • Quest Serviced Apartments Apartment
  • Quest Serviced Apartments
  • Quest Serviced Apartments
  • Quest Taupo Serviced Apartments Taupo
  • Quest Taupo Serviced Apartments Aparthotel
  • Quest Taupo Serviced Apartments Aparthotel Taupo

You should know

  • The seasonal pool will open in December and close in April.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.