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4.7 out of 5

"From the time we arrived to the time we left we knew this was a pretty amazing place Words can not truly capture the magic this place has to offer ... " More

By a verified traveller on Tue 16 Jan 2018

Hotel Description

A luxury stay in Lake St. Clair awaits you at Pumphouse Point. You'll be 0.1 km (0.1 mi) from Walls of Jerusalem National Park and 6 km (3.7 mi) from Cynthia Bay. Highlights at this boutique guest house include free daily breakfast and free self parking.

You can enjoy flat-screen TVs, featured in all rooms. Room service and premium bedding are also available.

This guest house has a 24-hour front desk and tour/ticket assistance. Each morning free breakfast is served.

Places within a 30-minute drive of this 3.5-star Lake St. Clair guest house include The Wall in the Wilderness and Bronte Lagoon.

Pumphouse Top Floor (Bath) Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shorehouse Waterview (Bath) Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pumphouse Top Floor Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Shorehouse Panorama Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Shorehouse Waterview Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pumphouse Ground Floor Rooms

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pumphouse Point ratings based on 54 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pumphouse Point

Everyone (35) Couples (19)
5 out of 5

Serenity @pump house

From the time we arrived to the time we left we knew this was a pretty amazing place Words can not truly capture the magic this place has to offer Total serenity

Posted by , from Sydney on 16 Jan. 2018

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5 out of 5

Paradise at the Pumphouse

Pros: National Park. Building and Staff
Cons: no
Location: We walked some tracks from the Lodge at Lake St c Clair. We visited The Wall. The Derwent Bridge Pub was fun
This is a class act. Set in pristine Tasmania at Lake st Clair. The building is classified and is old but they have managed to make it a stunning, retro and extremely comfortable. We stayed in room 18,the Panarama Room, watching the wild of Tassie change every second. Dinner was shared tables which is the new way of dining, an excellent way to meet people. Great Tassie wines to purchase and of course the sourdough bread freshly baked delivered to your room during the day. The staff were excellent in every way. We dined one night away from the Pumphouse at the Derwent Bridge hotel which was a must do. We are in World Heritage Area and "Mother Nature" is at her best. The Pumphouse is full of history and is an experience not to be missed. Thanks.

Posted by , from Melbourne Victoria Australia on 27 Dec. 2017

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5 out of 5
Absolutely stunning , what a restful relaxing environment and to see platapus swimming nearby . Great vista and lovely appointed rooms

Posted by , from Cairns on 20 Dec. 2017

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4 out of 5

Fabulous but...

The hotel, the setting, the staff and the ambience were all fabulous. But the evening meal was without doubt the most bland food we have ever had. Good ingredients, locally sourced but zero taste. Fortunately we had excellent company for the communal dining however, all of us agreed the food was flavorless. We would recommend in room dining from the well stocked larder. Sadly we weren’t asked for our feedback when we checked out as we would prefer to have given negative feedback directly. So another slight blot on the otherwise fabulous stay.

Posted by , from Queensland on 6 Dec. 2017

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2 out of 5

Disappointing

Pros: Meeting a lot of lovely people at communal tables, obviously the surrounds are extremely picturesque + the beds were very comfortable!
Cons: Customer service, quality and sate of rooms, bathroom lighting, better range of beverages, quality of dinner offerings
Location: Exceptional locatiion, row boats & bikes provided for guests. The visitor centre was a great visit - info & food, Derwent Bridge Hotel - food!
We were looking forward to the experience in a beautiful part of Tassie with friends for a special birthday long weekend. Greeted by a lovely staff member, Judy who was lovely, helpful and then the customer service was pretty lax after that time - until departure when same girl looked after us. Once all the do's and dont's had been explained, upon checking our rooms and unpacking - we identified no working fan in bathroom, not enough lighting, spiderwebs across the window, fly screen in bedroom area covered with spiderwebs, bird poo down window in living area, TV didn't work and upon checking connections, antenna cable stuck with blu tack! No ironing facilities. No still water nor selection of soft drinks nor juices in bar fridges. Food for the dinners was bland and not the standard I would expect from such an award winning establishment. We had also ordered a birthday cake, expecting it would come from a patisserie or similar when ordered in from Hobart, only to find it was from Cheesecake Shop. We were totally disappointed with the experience, especially considering the prices charged.

Posted by , from Hobart on 28 Nov. 2017

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5 out of 5

Magestic location, well above expectations

Pros: Social media - Instagram - and word of mouth.
Cons: Nothing we can think of!
Location: Beautiful hikes around Lake St Claire/Cradle Mountain National Park. Picnics. Beautiful scenery at hotel Option for canoeing etc.
We visited Pumphouse Point as part of our honeymoon and had high expectations. It easily exceeded these. The location and setting was stunning and majestic, views hard to beat, option of hiking limitless and wildlife a special treat. Larder included delicious options and the shared dinners were affordable and generous. We met some lovely like minded people, some who we will remain in contact with.

Posted by , from South Australia on 13 Nov. 2017

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5 out of 5
We could not fault anything. We had the best experience and will definitely be back!

Posted by , from Sydney, Australia on 9 Nov. 2017

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5 out of 5

Luxurious

Pros: Very comfortable, luxurious and relaxing Friendly staff Beautiful location Everything is provided for you Free bread!
Cons: Wifi access Hot/cold shower taps weren't the most ergonomic Dinner option for introverts
Location: Remote/secluded Lovely views and short walks Dirt track to access property Road from Launceston is unsealed, from Hobart is sealed
Me and my wife spent 1 night in a top floor room and we loved it. If you can afford it, 2 nights is ideal to take advantage of the area and the facilities. Clearly, a lot of thought has gone into creating this accommodation - it is luxurious, cleverly designed and decorated, and relaxing. It's a remote area, but there are books and games available, easy walks nearby, and plenty of places to sit and enjoy the view. It's a bit disappointing not to have wifi, and we didn't have phone service either (reception is usually good but there were problems with the Optus network, not Pumphouse's fault) but it is the sort of place where the experience is enhanced by the lack of distractions. The room has a lovely view of the lake, the kitchen is cleverly hidden and very well equipped, the bathroom has under-tile heating and the bed is amazingly comfortable. The staff are very friendly and helpful, and we appreciated the buggy rides to/from the pumphouse in the cold wind and rain. The breakfast was really nice, but we thought the dinner, while good, didn't justify $50pp - although if you like dinner parties (unlike us) then the jovial atmosphere might make it worth it.

Posted by , from Sydney on 21 Oct. 2017

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5 out of 5

Stunning location

Pros: Relaxed ambience. Quiet. Friendly and everything no trouble attitude of staff.
Cons: Pretty much perfect...
The tone was set with the very friendly, personalised greeting...complete with a glass of bubbly. The room larder was stocked very well and the crusty bread brought to your room was a fabulous touch. Great place to take in the view, quiet and restful outlook. Go for a waterview room if staying the Shorehouse.

Posted by , from Tasmania on 10 Oct. 2017

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5 out of 5

Special night away

Pros: Beautiful views, great rooms, good and spacious
Location: Great short walks, beautiful views from the rooms. A photographer's delight!
Great place for a special night away. Great welcome. We fitted in some lovely short walks. We had a lovely breakfast. We didn't have dinner there but brought our own nibblies which we had with a lovely complimentary fresh loaf of bread. Great that they helped with our luggage to our room on the point.

Posted by , from Hobart, Tas on 29 Sep. 2017

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Property Features

Free breakfast is available daily. The luxury Pumphouse Point also features tour or ticket assistance and room service (during limited hours). Free self parking is available.

  • 2 buildings
  • Full breakfast (free)
  • Conference space
  • Front desk (24 hours)
  • Tour and ticket information

Parking

Free self parking

Transport

  • Airport: Launceston, TAS (LST) (163.5 km / 101.6 mi)
  • Parking: Free self parking

Room Amenities

Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

  • In-room dining (limited hours)
  • Flat-screen television
  • Luxury bedding
  • Shower and tub combination
  • Iron and ironing board available
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free full breakfast daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Children and extra beds

  • Children 17 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • Pumphouse Point Hotel Lake St. Clair
  • Pumphouse Point Hotel
  • Pumphouse Point Lake St. Clair
  • Pumphouse Point

You should know

  • Children 17 years old and younger aren't allowed from January to December.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.