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4.2 out of 5

"Was great to have fully self contained amenities and was a cosy apartment. The only issue was the bedroom TV wasn't set up for digital channels and th ... " More

By a verified traveller on Thu 10 Oct 2019

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Hotel Description

At Hidden Ridge Resort you'll be within just a 15-minute stroll of Surprise Corner and Bow River. Highlights at this aparthotel include 2 spa tubs, and in-room kitchens and free WiFi.

You can enjoy a flat-screen TV with a DVD player, and each apartment features a balcony or patio, a sofa bed, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a stovetop, and a dishwasher. Nice touches to enhance your stay include free toiletries and premium bedding. Free local calls, a fan, and a hair dryer are also available.

Enjoy the sauna along with access to bike rentals and a playground. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free self parking, along with the convenience of an area shuttle.

Attractions within a 30-minute walk of this Tunnel Mountain District aparthotel include Banff Centre for Arts and Creativity and Banff National Park Information Centre.

Deluxe Condo, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
AU$221* Per night/room 30 Apr. - 1 May

Premier Loft (2 Bedroom Condo - with Game room)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Deluxe Condo, 1 Bedroom (Loft)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Premier Condo (2 Bedroom Loft- 4 Q)

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

Deluxe Condo, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Condo, 2 Bedrooms (Loft)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Hidden Ridge Resort ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hidden Ridge Resort

Everyone (2) Couples (5) Family (3)
4 out of 5
Was great to have fully self contained amenities and was a cosy apartment. The only issue was the bedroom TV wasn't set up for digital channels and the prompt response maintenance bloke wasn't able to fix it. Never saw anyone after that.

Posted by on 10 Oct. 2019

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5 out of 5
Great setting and facilities plus friendly staff, had a grear time and would recommend

Posted by on 18 Jul. 2019

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4 out of 5
No restaurant on site bit free bus into town for paying guests.

Posted by on 16 Jun. 2019

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5 out of 5
The setting was stunning, the apartments roomy, firewood provision was great and the hot tub was phenomenal!

Posted by on 15 Jan. 2019

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3 out of 5
Cons: Swiped credit card for $100 for incidentals and 2 weeks later still not reversed on credit card and no incidentals used
Facilities: Tired; Value: Over-priced; Cleanliness: Smelt musty;

Posted by , from Australia - TAS - Hobart on 14 Jul. 2014

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5 out of 5
Pros: Thermal hot pools and view
Cons: Noisy floor above
Location: Away from it all
Facilities: Outstanding, Wonderful thermal pools; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; Bus ticket given to guests for free shuttle into town

Posted by , from New Zealand - Taranaki on 23 Sep. 2013

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5 out of 5
Pros: Cute apartment with full kitchen, fantastic after a day on the slopes!
Cons: Some trouble with the keys & fireplace, but nothing major
Location: Tranquil
Facilities: Home away from home; Value: Great deal; Service: Professional, Friendly; Cleanliness: Delightful;

Posted by , from Australia - WA - Perth on 15 Apr. 2013

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3 out of 5
Pros: Outdoor spa with a view
Cons: Terrible uncomfortable bed
Location: Good views
Facilities: Everyday; Value: Average price; Service: Sufficient; Cleanliness: Dirty;

Posted by on 9 Oct. 2012

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4 out of 5
Pros: Hot Pool overlooking Valley
Cons: Dimly lit rooms
Location: Just right, Good views
Free bus tickets to get downtown are a great idea

Posted by , from Australia - VIC - Melbourne on 7 Sep. 2012

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4 out of 5
Pros: Well equipped kitchenette and relaxing log fire
Cons: Smallish bedroom with little hanging space but not really a major issue
Location: Tranquil
Facilities: Good; Value: Average price; Service: Flawless; Cleanliness: Spotless; Close to Banff centre and good for self-catering

Posted by , from Australia - WA - Regional WA on 9 Jun. 2012

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Property Features

Hidden Ridge Resort offers its guests 2 spa tubs and a sauna. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis. This Banff aparthotel is smoke free.

  • 107 guestrooms or units
  • 2 levels
  • 3 buildings
  • Ski lift tickets
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Banff Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony or patio
  • Pull-out sofa bed
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Heating
  • Fan

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 16
  • Credit card pre-authorisation
  • Pets cannot be left unattended
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hidden Ridge
  • Hidden Ridge Banff
  • Hidden Ridge Resort
  • Hidden Ridge Resort Banff
  • Hidden Ridge Hotel Banff
  • Hidden Ridge Resort Banff
  • Hidden Ridge Resort Aparthotel
  • Hidden Ridge Resort Aparthotel Banff

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.