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5.0 out of 5

"Self guided zoo tour instructions not easy to follow. " More

By a verified traveller on Wed 13 Mar 2024

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Hotel Description

At Jamala Wildlife Lodge you'll be within steps of National Zoo and Aquarium and Lake Burley Griffin. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free daily breakfast.

This hotel has free WiFi in public areas, a business center, and concierge services. Other amenities include a coffee shop/cafe, a terrace, and a garden. Each morning free full breakfast is offered between 7 AM and 9 AM. There's also the convenience of free self parking.

With a stay at this 4-star Canberra hotel, you'll be 2.8 km (1.7 mi) from National Arboretum Canberra and 2.8 km (1.8 mi) from Molonglo River Reserve.

Capuchin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$1,380* Per night/room 10 Apr. - 11 Apr.

Grand Shark Suite (Shark and Hyena Feeding experience)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Meerkat Suite

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 6 Max

Reef Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Giraffe Tree House

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wild Encounter Room (Meet a Cheetah experience for 2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jamala Wildlife Lodge ratings based on 48 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jamala Wildlife Lodge

Everyone (35) Couples (9) Family (4)
4 out of 5
Self guided zoo tour instructions not easy to follow.

Posted by on 13 Mar. 2024

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5 out of 5
Amazing room, staff, service and experience. Dinner and breakfast were excellent. Great experience!

Posted by on 17 Oct. 2023

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5 out of 5
The staff were helpful and attentive the atmosphere was one of relaxed, and informative.

Posted by on 14 Aug. 2023

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Comment from Hotel Management

10 Sep. 2023 by Chara. Front Office Manager

Hello Elizabeth, It is wonderful to read you enjoyed your Jamala stay! I will be sure to pass on your kind words to our staff here at the lodge and across the zoo. I hope to welcome you again in the future.

5 out of 5
We loved the whole experience from beginning to end. The beautiful animals, the excellent staff and the lux accommodation

Posted by on 12 Dec. 2021

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5 out of 5
Such an amazing experience, we loved every minute. The food was lovely and tge itinerary was well paced and relaxed.

Posted by on 21 Dec. 2020

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5 out of 5

Posted by on 13 Dec. 2020

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5 out of 5
Loved everything about this place. Staff and service was exceptional.

Posted by on 8 Mar. 2020

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5 out of 5
Everything was better than expected and will more than likely return to do it all again

Posted by , from Brisbane on 28 Jan. 2020

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5 out of 5
The decor was amazing, being surrounded by the animals and the staff was really friendly

Posted by on 16 Jan. 2020

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5 out of 5
access was good for all both healthy and disabled. well sign posted. easy to negotiate.

Posted by on 13 Jan. 2020

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All-inclusive Details

All-inclusive room rates at Jamala Wildlife Lodge are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Jamala Wildlife Lodge are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, a terrace, and gift shops/newsstands are also featured at Jamala Wildlife Lodge. Self parking is free. Smoking is allowed in designated areas at this 4-star Canberra hotel.

  • 1 building
  • 1 floor
  • 18 guestrooms or units
  • Built in 2015
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kingston Canberra Station (9.9 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Jamala Wildlife Lodge offers 18 air-conditioned accommodations with iPod docking stations and DVD players. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 7 AM to 9 AM.

Jamala Wildlife Lodge has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 6:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 6:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 6 are not allowed at this adults-only property. All guests 6 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 6
  • Caters to adults only
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Jamala Wildlife Lodge Weston Creek
  • Jamala Wildlife Weston Creek
  • Jamala Wildlife Lodge Molonglo Valley
  • Jamala Wildlife Molonglo Valley
  • Jamala Wildlife Molonglo Vall
  • Jamala Wildlife Lodge Hotel
  • Jamala Wildlife Lodge Canberra
  • Jamala Wildlife Lodge Hotel Canberra

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • This is an adults-only property and guests under 6 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't allowed at Jamala Wildlife Lodge.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.