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 Kyoto •1 Room
 Kyoto • 1 Room
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Hotel Gran Ms Kyoto

3.5-star property
410-3 Shimomaruya-cho, Nakagyo-ku, Kyoto, Kyoto 1800 796 370
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4.6 out of 5
Wonderful!
See all 9 wotif Reviews

"Close to subway, and with good dining options and konbini nearby. Standard business hotel with room on the small side and very small bathroom. " More

By a verified traveller on Mon 11 Dec 2023

Points Of Interest

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Hotel Description

Hotel Gran Ms Kyoto places you steps from Kawaramachi Street and within a short 5-minute stroll of Pontocho Alley. Highlights at this hotel include free in-room WiFi.

This hotel has free WiFi in public areas, a 24-hour front desk, and multilingual staff. Additionally, you'll find laundry facilities and a microwave in a common area.

Attractions within a 10-minute walk of this 3.5-star Central Kyoto hotel include Nishiki Market and Shijo Street.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$71* Per night/room 7 May - 8 May

Japanese Style Room

Bed Count room.options.bedSize.Futon Maximum Occupancy 7 Max

Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Deluxe Triple Room (with extra bed)

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

Hotel Gran Ms Kyoto ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Gran Ms Kyoto

Everyone (4) Couples (1) Family (3)
4 out of 5
Close to subway, and with good dining options and konbini nearby. Standard business hotel with room on the small side and very small bathroom.

Posted by on 11 Dec. 2023

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Comment from Hotel Management

1 Feb. 2024 by Hotel Gran M's Kyoto, Front Desk Team

Thank you for taking the time to share your feedback with us. We are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.Best regards,Front Desk Team, Togashi

5 out of 5
Very polite, friendly and helpful staff. Communicating in English was not a problem. The only feedback we had was to have thicker curtains that can block out the outside lights at night and perhaps a step for the toilet given it was quite steep for an older person.

Posted by on 23 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by Front Desk

Thank you for choosing to stay at Hotel Gran Ms Kyoto. We greatly appreciate the time you have taken to provide us with this valuable feedback.Most of the room in our hotel have high step before entering the bathroom. We are very sorry for the inconveniences you have experienced with this matter. If you could give us another chance the next time, we could set a small step ladder inside the room to help you.We really hope to see you again.Hotel Gran Ms KyotoFront Desk

5 out of 5
If we could give better than excellent for the assistance from staff we would. The property met our needs well, however it was the above standard service from staff that sets this place apart. Japanese hospitality and service is well known, this was the best of the best. The location of the property on the upper end of Teramachi dori and then close to main street with good bus access was great. This was the third time I have been to Kyoto and this location the best we have had.

Posted by on 22 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Hotel Gran M`s Kyoto

Thank you for your review. We are glad that you enjoyed our hotel service and facilities. We are looking forward for your next visit. Best Regards,

4 out of 5
Small but clean and comfortable. Good Location. Beautiful City.

Posted by on 9 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Hotel Gran M`s Kyoto

Thank you for your review. We are glad that you enjoyed our hotel service and facilities. We are looking forward for your next visit. Best Regards,

5 out of 5
Free ice cream from next to the lobby was a fantastic innovation! The laundry facilities on Floor 2 got very busy at some points in the evening, making it hard to clean and dry clothes in a timely manner. Perhaps more machines would help.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Hotel Gran M`s Kyoto

Thank you very much for your the best review. The ice cream service is the event in the summer only.We are appreciate on your opinion and we are deeply sorry that lack of facility machine. We will confirm concerned department and efforter service.

5 out of 5

Posted by on 10 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by ホテルグラン・エムズ京都

この度はホテルグラン・エムズ京都をご利用下さいまして誠にありがとうございます。 ご滞在中は快適にお過ごし頂けましたご様子で大変嬉しく存じます。 また京都へお越しの際は是非当ホテルをご利用下さいませ。 お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

4 out of 5
Location for this hotel was outstanding. However, it feels a little run down and unloved.

Posted by on 12 Apr. 2019

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Comment from Hotel Management

20 May 2019 by HOTEL GRANMs KYOTO

Thank you for staying with us and also thank you for your review. We are very sorry that we were not able to satisfy you about the location. We are looking forward to seeing you again when you come back KYOTO.

5 out of 5
Close to shopping, food places and prime sightseeing locations. All walkable distances. Rooms were comfortable and clean. Free water daily and toiletries.

Posted by , from Perth on 29 Mar. 2019

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Comment from Hotel Management

27 May 2019 by Hotel GranM's KYOTO

Dear Guest, Thank you for the lovely review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4 out of 5
Enjoy our staying room is cleaned and neat. Well recommended. Thanks

Posted by on 31 Dec. 2018

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Comment from Hotel Management

1 Jan. 2019 by Front staff

Thank you so much for staying with us. We appreciate that you posted a review. We are so happy to heard that you enjoyed staying our hotel. We always make an effort that guests can spend a comfortable time. We are looking forward to seeing you again. Thank you so much

About the Hotel Gran Ms Kyoto

Location 410-3 Shimomaruya-cho, Nakagyo-ku, Kyoto, Kyoto 604-8006

Property Features

Hotel Gran Ms Kyoto offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Hotel Gran Ms Kyoto also features a front-desk safe, an elevator, and a microwave in a common area. Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2014
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Sanjo Station (0.6 km / 0.4 mi)
  • Metro station: Shiyakusho-mae Station (0.2 km / 0.1 mi)

Room Amenities

Hotel Gran Ms Kyoto offers 130 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Kyoto hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Ensuite bathroom
  • Toothbrush and toothpaste

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay, and Merpay. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Mobile payments
  • Alipay
  • Merpay
  • PayPay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Gran Ms Kyoto
  • Gran Ms Kyoto

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.