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4.3 out of 5

"Breakfast was very good, Hard Rock caters for parents with young children. Overall Its overpriced and overrated! Will not go back! " More

By a verified traveller on Wed 20 Dec 2023

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Hotel Description

A luxury stay in Kuta awaits you at Hard Rock Hotel Bali. Within just a 10-minute stroll, you'll find Kuta Beach and Kuta Square. Highlights at this beach hotel include 4 restaurants, 2 outdoor swimming pools, and a full-service spa.

A pampering day can include hot stone massages, Swedish massages, and aromatherapy along with access to the sauna and spa tub. The restaurant, Jamie Oliver Kitchen, serves Italian cuisine and is open for lunch and dinner. Hard Rock Cafe is the hotel's own bar. Enjoy the 2 spa tubs, free water park and gym plus access to rock climbing. Additionally, you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 5-star Downtown Kuta hotel include Legian Beach and Tuban Beach.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$209* Per night/room 27 Apr. - 28 Apr.

Deluxe Queens Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Kids Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Premium King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft Room

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Hard Rock Hotel Bali ratings based on 67 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hard Rock Hotel Bali

Everyone (42) Couples (3) Family (14)
5 out of 5
It was nice

Posted by on 13 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Management of Hard Rock Hotel Bali

Dear Mehdi, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is so enjoyable. We are looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

5 out of 5
Best staff ever

Posted by on 4 Jan. 2024

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Comment from Hotel Management

9 Jan. 2024 by Management of Hard Rock Hotel Bali

Dear Kamal, What a pleasure to learn your feedback about our staff. Our band members are the heart and soul of Hard Rock Hotel Bali that we are so proud of and they are willing to go the extra mile to deliver amplified service.Thank you for being with us and we are looking forward to welcome you back on the next rockin' holiday!Rockin' regards,Management of Hard Rock Hotel Bali

3 out of 5
Breakfast was very good, Hard Rock caters for parents with young children. Overall Its overpriced and overrated! Will not go back!

Posted by on 20 Dec. 2023

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Comment from Hotel Management

21 Dec. 2023 by Management of Hard Rock Hotel Bali

Dear Steven,It has been a pleasure having you. As a family hotel, we believe every family member deserves a great time, especially the little ones. We are delighted to know you enjoyed the breakfast. Unlike any others, our breakfast spread and its delicious selections really pamper the palate. Your feedback regarding pricing point is understandable, however ours is priced fairly and remain competitive with other international 5-star resorts around Kuta and Bali in general.Delivering amplified service is our commitment and should you have any unpleasant experiences, it would be great if we hear this from you directly as we believe our team will go above and beyond to ensure you had a pleasant experience as possible. Thank you and we do hope to have the opportunity to turn your experience around.Rockin' regards,Management of Hard Rock Hotel Bali

4 out of 5
We all had a great time

Posted by on 14 Nov. 2023

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Comment from Hotel Management

15 Nov. 2023 by Management of Hard Rock Hotel Bali

Dear Jaimie, Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!We will be looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali

3 out of 5

Posted by on 15 Oct. 2023

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Comment from Hotel Management

20 Oct. 2023 by Management of Hard Rock Hotel Bali

Dear Victoria, Thank you for choosing Hard Rock Hotel Bali. Let us know if we can be of any further assistance to make your upcoming stay a 5-star experience.Rockin’ Regards,Management of Hard Rock Hotel Bali

5 out of 5
Second time staying here and it didn't disappoint. It's great for our 4 year old and 2 year old. Staff are all lovely

Posted by on 6 Oct. 2023

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Comment from Hotel Management

6 Oct. 2023 by Management of Hard Rock Hotel Bali

Dear Clare,Thank you for your return visit to Hard Rock Hotel Bali and taking the time to share your memorable stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know your little ones had a great time with us. They are Rockstars!Once again, it has been a pleasure having you. We will be looking forward to welcoming you and your beautiful family back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali

5 out of 5
Perfect for families Great spot to be in No complaints about anything

Posted by on 20 Sep. 2023

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Comment from Hotel Management

21 Sep. 2023 by Management of Hard Rock Hotel Bali

Dear Denita, We appreciate you taking the time to share your stay experience with us. It is wonderful to know your stay is pleasantly memorable. As a family hotel, we believe every family member deserves a great time, especially the little ones! Thank you for such a heartfelt review and we will be looking forward to welcoming you and your beautiful family back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali

5 out of 5
Staff amazing, great facilities. Kids loved the huge pool and slides. Breakfast buffet fantastic, lots of options. Aussie prices in hotel bar and restaurants but food options were good. Highly recommend for families

Posted by on 16 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Management of Hard Rock Hotel Bali

Dear Damien, Thank you for staying with us and taking the time to complete our online survey. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and we are thrilled to learn the perfect score given as it indicates you had a blast during your stay with us. As a leading entertainment hotel in Bali, what a pleasure to know you enjoyed our rock star atmosphere and treatment by our team, whom we are so proud of as they are the ones who rockin' your stay experience. You are a Rockstar!Once again, thank you for your heartfelt compliment and we shall look forward to rockin' with you again. Rockin' Regards, Management of Hard Rock Hotel Bali

5 out of 5
Excellent

Posted by on 5 Jul. 2023

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Comment from Hotel Management

7 Jul. 2023 by Management of Hard Rock Hotel Bali

Dear Melvin, Thank you for staying at Hard Rock Hotel Bali and taking the time to share your enjoyable stay experience. Your feedback is highly appreciated and will be shared with our team, you are a Rockstar!Please stay tuned to our social media for updated news, upcoming events and other cool promotions.We shall look forward to being with you in the future.Rockin' Regards,Management of Hard Rock Hotel Bali

5 out of 5
Great for families

Posted by on 1 Jun. 2023

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Comment from Hotel Management

2 Jun. 2023 by Management of Hard Rock Hotel Bali

Dear Laura, Thank you for choosing to stay at Hard Rock Hotel Bali. We appreciate you taking the time to share your stay experience with us. It is wonderful to know your stay is pleasantly memorable. As a family hotel, we believe every family member deserves a great time, especially the little ones! Once again thank you and we do hope to have an opportunity to welcome you back again on your next visit to Bali.Rockin' regards,Management of Hard Rock Hotel Bali

About the Hard Rock Hotel Bali - CHSE Certified

Location Jalan Pantai Banjar Pande Mas, Kuta, Bali 80361

Property Features

Hard Rock Hotel Bali offers its guests a full-service spa, a complimentary water park, 2 outdoor swimming pools, and 2 spa tubs. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A children's pool, a fitness center, and a sauna are also featured at the luxury Hard Rock Hotel Bali. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Hard Rock Hotel Bali was completed in June 2018. This 5-star Kuta hotel is smoke free.

  • 418 guestrooms or units
  • 4 levels
  • 6 buildings
  • 4 dining venues
  • Meeting rooms
  • Built in 1998
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Bali offers 418 air-conditioned accommodations with minibars and espresso makers. 42-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Jamie Oliver Kitchen - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starz Diner - This restaurant specializes in Asian cuisine. Open daily.

Splash Bistro - This bistro specializes in Mediterranean cuisine. Open daily.

Hard Rock Cafe - This bar specializes in American cuisine. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 6
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hard Rock Hotel Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hard Rock Hotel Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1075000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Hard Rock
  • Bali Hard Rock Hotel
  • Bali Hotel Hard Rock
  • Hard Rock Bali
  • Hard Rock Bali Hotel
  • Hard Rock Hotel Bali
  • Hotel Bali Hard Rock
  • Hotel Hard Rock Bali
  • Hard Rock Hotel Bali Kuta
  • Hard Rock Kuta
  • Hard Rock Bali Kuta

You should know

  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.