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The Face Suites Kuala Lumpur

Hotel Class
5 out of 5

Information

Reviews

4.4 / 5Excellent
1,197 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

What's nearby

  • Popular Location
    Petronas Twin Towers
    13 min walk
  • Popular Location
    Suria KLCC Shopping Centre
    19 min walk
  • Popular Location
    Kuala Lumpur Tower
    3 min drive
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Choose your room

Book online or call:

1800 796 370

Your dates need to occur after 2019-10-16. Try updating your dates to see prices for your trip.

    About this area

    Kuala Lumpur

    Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, The Face Suites Kuala Lumpur is in the city center. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and some of the area's popular attractions include Berjaya Times Square and Kuala Lumpur Bird Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Aquaria KLCC, a top attraction not to be missed. Our guests love the property's central location.

    What's nearby

    • Popular Location
      Petronas Twin Towers - 13 min walk
    • Popular Location
      Kuala Lumpur Convention Centre - 17 min walk
    • Popular Location
      Suria KLCC Shopping Centre - 19 min walk
    • Popular Location
      Aquaria KLCC - 19 min walk
    • Popular Location
      Kuala Lumpur Tower - 3 min drive

    Getting around

    • Bukit Nanas Station - 3 min walk
    • Kuala Lumpur Sultan Ismail Station - 19 min walk
    • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive

    About this property

    The Face Suites Kuala Lumpur

    This smoke-free aparthotel features 2 restaurants, 2 outdoor pools, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café, and a children's pool. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a refrigerator, a microwave, and a dishwasher. Conveniences include a washer/dryer and a living room, and guests will appreciate thoughtful touches like bathrobes and slippers.

    Property amenities

    Pool/Spa

    • 2 outdoor pools

    Internet

    • Free WiFi

    Parking and transportation

    • Free self parking

    Family friendly

    • Children's pool

    Kitchenette

    • Refrigerator (full size)
    • Microwave
    • Dishwasher
    • Electric kettle
    • Cookware/dishes/utensils

    Dining

    • Buffet breakfast available for a fee daily 7 AM–11 AM: MYR 45.00 for adults and MYR 20.00 for children
    • 2 restaurants and 1 coffee shop/café
    • 1 bar

    Bedrooms

    • Rollaway/extra beds: MYR 85.0 per night

    Bathrooms

    • Shower only
    • Bidet
    • Soap
    • Toilet paper
    • Shampoo
    • Hair dryer
    • Slippers
    • Bathrobes
    • Towels provided
    • Free toiletries

    Living spaces

    • Living room

    Entertainment

    • 42-inch LED TV with satellite service

    Outdoor areas

    • Terrace

    Laundry

    • Washer/dryer
    • Dry cleaning/laundry service
    • Laundry Facilities

    Work spaces

    • Desk

    Comfort

    • Air conditioning

    Pets

    • No pets or service animals

    Suitability/Accessibility

    • Elevator
    • Accessible bathroom
    • In-room accessibility
    • Smoke-free property

    Services and conveniences

    • Concierge services
    • Daily housekeeping
    • Safe
    • Iron/ironing board
    • Luggage storage
    • Blackout drapes/curtains
    • Safe at front desk
    • Free bottled water

    Location highlights

    • In the shopping district
    • In the city center

    Things to do

    • Fitness center

    General

    • 200 rooms
    • 51 floors

    Nearby activities

    Activities

    2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
      4.4

      Excellent

      5 - Excellent
      716
      4 - Good
      357
      3 - Okay
      71
      2 - Mediocre
      35
      1 - Poor
      18
      4.5
      Cleanliness
      4.3
      Service and Staff
      4.2
      Amenities
      4.5
      Property condition

      4/5 Good

      Liked the infinity pool. Didn't like the long wait for the lifts.

      Stayed 2 nights in Oct. 2019

      5/5 Excellent

      Staff were friendly and helpful. Our room cleaner was excellent. He ensured that the unit was tidy to a high standard. One major issue was the lift. We waited 15 mins on one day for the lift, really off putting. We had to pay for our taxi for waiting. 4 lifts out of 8 not operating. Really poor. Need addressing promptly and the air con in the lift did not work getting very stuffy. I’ll consider rebooking again Only if these issues have been rectified.

      Stayed 7 nights in Oct. 2019

      5/5 Excellent

      The staff was great. Don’t eat at the restaurant, it’s not very good. The service was great’. Room was very nice and quiet

      Stayed 4 nights in Oct. 2019

      3/5

      Won’t come anymore

      It’s only with the name of infinity pool. I just got 3 nights for my stay, I can’t really feel comfortable & peaceful environment here. People crowded in the lobby from morning to night. The waiting time for the lift is terribly long for 15mins up everyday. It was my first time to experience for the broken down of 3 lifts at the same time. I can’t imagine how long will I need to wait for the long queue and I finally chose to walk up for 10 floors. For the others living up to 49th floor, they can just wait in the noisy lobby. I won’t recommend this hotel for whom want to get a relax & peaceful vocation. Just a fancy name of hotel with the infinity pool and the blocking view of construction in front of the twins tower. It just ruins my vocation badly and I won’t come to this hotel anymore.

      Stayed 3 nights in Sep. 2019

      5/5 Excellent

      Great ubication

      The hotel is great, you're close to the petronas, its a shame there's a construction infront.

      Stayed 2 nights in Sep. 2019

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