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Shangri-La Hotel - Kuala Lumpur

Hotel Class
5 out of 5



4.6 / 5Exceptional
2,082 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


What's nearby

  • Popular Location
    Kuala Lumpur Tower
    11 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    12 min walk
  • Popular Location
    Petronas Twin Towers
    12 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Choose your room

Book online or call:

1800 796 370

Your dates need to occur after 2019-10-20. Try updating your dates to see prices for your trip.

    About this area

    Kuala Lumpur

    Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, Shangri-La Hotel - Kuala Lumpur is in the city center and near a metro station. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Traveling with kids? Don't miss Kuala Lumpur Bird Park and Aquaria KLCC. Our guests appreciate the hotel's location for the nightlife. It's also convenient to public transportation: Bukit Nanas Station is 5 minutes by foot and Dang Wangi Station is 7 minutes.

    What's nearby

    • Popular Location
      Kuala Lumpur Tower - 11 min walk
    • Popular Location
      Kuala Lumpur Convention Centre - 12 min walk
    • Popular Location
      Petronas Twin Towers - 12 min walk
    • Popular Location
      Aquaria KLCC - 13 min walk
    • Popular Location
      Suria KLCC Shopping Centre - 13 min walk

    Getting around

    • Kuala Lumpur Sultan Ismail Station - 3 min drive
    • Bukit Nanas Station - 5 min walk
    • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive

    About this property

    Shangri-La Hotel - Kuala Lumpur

    Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 662 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars, and premium bedding.

    Property amenities


    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Train station pick-up shuttle (surcharge)
    • Limo/town car service
    • Shopping center shuttle (surcharge)

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 98 per person
    • 1 restaurant and 1 coffee shop/café
    • 1 poolside bar and 1 bar
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • Aerobics classes
    • Children's pool
    • Fitness center
    • Full-service spa
    • Outdoor pool
    • Sauna
    • Shopping
    • Spa tub
    • Steam room

    Family friendly

    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry cleaning service
    • Free cribs/infant beds
    • Grocery/convenience store
    • In-room child care (surcharge)
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra beds (surcharge)
    • Supervised childcare/activities (surcharge)


    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • Arabic
    • Chinese
    • English
    • Japanese
    • Malay

    Business services

    • 15 meeting rooms
    • Computer station
    • Conference center


    • Garden
    • Terrace


    • Body treatments
    • Hydrotherapy
    • Massages
    • Reflexology
    • Sauna
    • Spa tub


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.


    • Designated smoking areas
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Premium bedding
    • Rollaway/extra beds (surcharge)


    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Shower


    • Cable/satellite channels
    • LCD TV
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar


    • Desk
    • Free newspapers
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Slippers
    • Turndown service

    Nearby activities


    • Golfing


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    The doorman was 5-star hotel quality while the front desk lady was 3.5 star. location is okay. room is clean. With this price, I would opt for Dorsett hotel.

    Stayed 1 night in Oct. 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct. 2019

    4/5 Good

    The rooms seemed a bit dated, but still nice. Having to pass through security to enter the building feels a bit strange.

    Stayed 3 nights in Oct. 2019

    5/5 Excellent

    I liked the clean, spacious rooms, the wonderful restaurants and bars within the hotel, the gym and pool, and the very convenient location. Staff were extremely friendly and helpful. Having taxis outside and two monorail stations close by meant that it was easy to travel to desired destinations. Each day we walked to many of the sites such as the KLCC Towers and Park, KL Tower, Ecoforest, and the shops at Butik Bintang. The only negative aspect was the annoyance of having a security scan and check every time we returned to the hotel. However, I can imagine that some people would find this a positive security measure.

    Stayed 7 nights in Sep. 2019

    5/5 Excellent

    Faciilities all available, SPA , Sauna steam rooms , swimming pool and gym with vety upfayed equipment.. The gardens and surroundings are maintained well . Nice place to unwind. .

    Stayed 8 nights in Sep. 2019

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