"Carpets in the hallway were dirty. Condition of wood work in the room required maintenance " More
This hotel has free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, a grocery store, and dry cleaning/laundry services. Each morning continental breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of self parking.
Within a 15-minute walk of this 4-star Bukit Bintang hotel, attractions include Berjaya Times Square and KLCC Park.
27 Feb. 2019 by AK
Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Guest Relations Manager can discuss your issues personally. Sincerely, Mondi Mecja Area General Manager
6 Aug. 2018 by AK
Dear Theophilus, Thank you for your review. I am very happy that our staff were welcoming and accommodating. However, I am sorry to hear that you were disappointed because we could not provide you with ice for your drinks. Since the hotel does not have its own restaurant or bar this service is difficult for us to provide however we shall look into how we can offer this service for our guests in the future. We do not provide any items in our mini bar as the majority of our guests’ prefer to stock their own food and beverage. We do hope you give us another chance as we will definitely improve our services. Sincerely, Mondi Mecja General Manager
27 Feb. 2017 by Weng Keat
Thank you for your feedback. We sincerely apologize for any shortfall that you have faced whilst during your stay with us and thank you for highlighting these issues.We assure you that your comment will be taken in serious consideration and we will ensure that the matter will be resolved amicably.Please rest assured that we are all committed and are working hard to continuously improve the quality of our service to guests’ expectation.
ANSA Kuala Lumpur offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. ANSA Kuala Lumpur also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Kuala Lumpur hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
ANSA Kuala Lumpur offers 168 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and hair dryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.