- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staying after all
It was a lovely stay, great gym good service, lovely room! But I am absolutely furious about the check-in procedure or whatever misunderstanding between Kerry Hotel and Hotels.com. Earlier on, I rang for the cancellation policy and they thought I cancelled the trip! Took me 30 mins to sort it out just standing in the lobby!