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Hotel Description

Best Western Grand Hotel Hong Kong places you steps from Victoria Harbour and within a 10-minute stroll of Miramar Shopping Centre. Highlights at this hotel include a restaurant and in-room free WiFi.

All 396 soundproofed rooms feature flat-screen TVs, safes and hairdryers. Dining in is an option with room service, and minibars provide refreshments. Nice touches to enhance your stay include slippers and free toiletries.

The restaurant, Grand Kitchen, serves French cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free WiFi in public areas, a fitness centre and a coffee shop/café. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3.5-star Tsim Sha Tsui hotel include Temple Street Night Market and Kowloon Mosque and Islamic Centre.

Superior Park View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$42* Per night/room 31 Oct. - 1 Nov.

Premium Park View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe City View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior City View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Best Western Grand Hotel Hong Kong ratings based on 24 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Grand Hotel Hong Kong

Everyone (18) Couples (5) Family (1)
5 out of 5

Posted by on 22 Sep. 2019

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1 out of 5

No value for money.

Very small and uncomfortable rooms for the highest price i have ever paid for a hotel

Posted by on 11 Dec. 2017

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1 out of 5

Very overpriced

Way too expensive for very small room very average facilities. Would never go back

Posted by on 8 Dec. 2017

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2 out of 5

Tiny and uncomfortable

Pros: The staff
Cons: Total refit enlarging the rooms
Location: Location was good with easy access to the Metro, restaurants and shopping
This was the smallest most uncomfortable hotel room and bed I have ever experienced. There is no room for bags, no table or desk. You walk around the bed sideways to get around. The shower is VERY compact and there is no room each side of the toilet . The art work in the restaurant is very racist against Europeans and the food mediocre - though for $12 NZD very cost effective. The staff were friendly and helpful which made it a bit more bearable.

Posted by , from Christchurch. New Zealand on 8 Jan. 2017

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Comment from Hotel Management

14 Jan. 2017 by Guest Relations Team

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. We will forward your message to our Top Management for consideration. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best regards, Guest Relations Team

5 out of 5

Everything about my stay was sublime. Tks everyone

Pros: As above. I loved the service, friendly staff, large room, cleanliness, eagerness to please, proximity to everything, excellent wifi coverage.
Cons: Only a tiny thing in that I prefer a less hard mattress but that's just what I am used to.
Location: Easily to walk to the Temple Night Market, the Ladies Market, loads of restaurants & even a grocery store. Easy walk to fpharbour for ferry rides
I arrived at the hotel after leaving a ghastly one overnight and was welcomed with open arms. Even provided with an immediate room availability. The staff were just wonderful and I was constantly asked how my stay was. Had a beautiful housekeeping lady who was beyond gorgeous. Spacious and exceptionally clean room by Asian standards. In great spot too for access to Hong Kong Island and trains. I will definitely stay again. Thank you wonderful people for making my stay soo fabulous.

Posted by , from melbourne, australia on 12 Jan. 2016

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4 out of 5

Hotel is at a good location

Hotel staff is very friendly and the room is clean. Only 5 minute walk to a MTR station. Will sure stay there again on our next visit to Hong Kong.

Posted by , from Sydney on 23 Nov. 2015

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3 out of 5

Alright hotel, fairly central Hong Kong

Hotel staff were fantastic, very helpful. Rooms were small, and the bed was hard. This is a nice hotel for the price, very central in Hong Kong.

Posted by , from Brisbane, Australia on 17 Jul. 2015

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5 out of 5
Pros: Great place to stop by for a short trip

Posted by , from Australia - QLD - Brisbane on 5 Jul. 2014

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4 out of 5
Location: Just right
Facilities: Modern; Value: Great deal; Service: Basic; Cleanliness: Faultless;

Posted by , from India on 12 Mar. 2014

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4 out of 5
Pros: Wonderful young receptionist who was courteous and helpful
Cons: The view out our bedroom window was less than inspiring
Location: Accessible, Near transport
Facilities: Good; Value: Affordable; Service: Professional, Respectful, Courteous; Cleanliness: Spotless;

Posted by , from New Zealand - Christchurch on 10 Mar. 2014

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About the Best Western Grand Hotel Hong Kong

Location 23 Austin Avenue, Tsimshatsui, Kowloon,

Property Features

There's a restaurant on site, as well as a coffee shop/café. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and concierge services are also featured at Best Western Grand Hotel Hong Kong. This 3.5-star Kowloon hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 29 levels
  • Built in 2012
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (33.1 km / 20.6 mi)
  • Train station: Hong Kong Austin Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Best Western Grand Hotel Hong Kong offers 396 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Grand Kitchen – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 5:30 AM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Best Western Grand Hotel Hong Kong

Policies

This property requires full payment at time of booking the reservation for bookings of 8 rooms or more. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Union Pay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 82.5 for adults and HKD 82.5 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grand
  • Best Western Grand Hotel
  • Best Western Grand Hotel Kowloon
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  • Grand Hotel Best Western
  • Best Western Grand Hotel Hong Kong Kowloon
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You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.