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"Hotel staffs not up to hospitality industry Every drink even WATER fee payable at dinner Water price over 4 times higher than market prices " More

By a verified traveller on Thu 14 Jun 2018

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Hotel Description

At Riviera Hotel & Spa you'll be within a short 5-minute stroll of popular places like Kleopatra Beach and Alanya Aquapark. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 bars/lounges, and a full-service spa.

A pampering day can include hot stone massages and Thai massages along with body scrubs and mani/pedis. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the onsite indoor swimming pool and gym. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a seasonal outdoor swimming pool. There's also the convenience of an airport shuttle.

Near this 4-star Alanya hotel, you'll find Alanya Castle.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$109* Per night/room 31 Mar. - 1 Apr.

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double or Twin Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Riviera Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Riviera Hotel & Spa

Everyone (1)
3 out of 5
Hotel staffs not up to hospitality industry Every drink even WATER fee payable at dinner Water price over 4 times higher than market prices

Posted by , from Turkey on 14 Jun. 2018

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Comment from Hotel Management

27 Jul. 2018 by Guest Relation

Dear Jason, Firstly thank you very much for choosing us for your holiday. All hotel staff work for the happiness of our guests. İn half board all drinks are with extra charge (water too). and ofcourse it is normal that hotel price and market price is not same. Our prices are really normal not expensive. Best Regards Guest Relation

All-inclusive Details

  • Fitness facilities included

Property Features

Some rates at Riviera Hotel & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Riviera Hotel & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. This 4-star Alanya hotel is smoke free.

  • 193 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle and beach shuttle

Room Amenities

Riviera Hotel & Spa offers 193 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. 70-cm LCD televisions come with premium cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

Riviera Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Massages
  • Hot stone massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Riviera Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Riviera Hotel & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Onsite COVID-19 testing (PCR) is available
  • Reservations are required for on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 480 per vehicle (one-way)
  • Early check-in fee: TRY 450 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riviera Alanya
  • Riviera Hotel Alanya
  • Riviera Hotel Spa
  • Riviera Hotel & Spa Hotel
  • Riviera Hotel & Spa Alanya
  • Riviera Hotel Spa All Inclusive
  • Riviera Hotel & Spa Hotel Alanya

You should know

  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.