This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.Learn more and adjust settings.
"It was Easter Friday. Maybe the staffs were all very busy. I didn't like the wait for check in. I expected the reception staffs to be more friendly an
...
"
More
Mantra on View Hotel puts you in the heart of Gold Coast, within just a 10-minute stroll of popular attractions like Surfers Paradise Beach and Cavill Avenue. Highlights at this hotel include a full-service spa, a restaurant, and a gym.
A relaxing day at Ocean Day Spa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, NOSH Pan Asian, is open for breakfast. 18030 square feet (1675 square meters) of event facilities include meeting rooms and conference space. Added amenities include free WiFi in public areas and a gym. Each morning full breakfast is served between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of car rentals on site.
Attractions within a 15-minute walk of this Surfers Paradise hotel include Slingshot and SkyPoint Observation Deck.
Mantra on View Hotel ratings based on 402 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Mantra on View Hotel
Everyone (150)Couples (94)Family (93)
4 out of 5
It was Easter Friday. Maybe the staffs were all very busy. I didn't like the wait for check in. I expected the reception staffs to be more friendly and informative. ( Maybe the online information these days have made everyone so self informed that the old generation like me found it quiet strange that the receptionist didn't explain more about the hotel on the arrival and was too busy collecting bonds from us. We were not sure if the Tv was free to watch. And it must have been ages for us not checking in a hotel. When did hotels stop providing free toothpastes and toothbrushes? In a way, it's good for the environment. Next time I'll remember to pack ours. Thanks to the location, we could buy everything we needed and the G-ling train was close by too. Overall, we had fun experience, very comfortable room and loved the view. We spent most of the time with our friends that were checked in at Hilton, 3 mins away from us. Hopefully, me and my child will find cheaper rooms at Mantra, next time. We had to book a room for two adults this time as cheaper rooms were not available.
Posted by urja on 11 Apr. 2024
Was this review helpful to you?
Comment from Hotel Management
12 Apr. 2024
by Kate
Thank you for taking the time to leave us a review Urja! I'm glad to hear that you enjoyed your stay with us and hope we can welcome you back again soon!
5 out of 5
All like everything,about my stay!
Posted by Peter on 8 Apr. 2024
Was this review helpful to you?
Comment from Hotel Management
10 Apr. 2024
by Mantra On View Management Team
Dear Peter,Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest.Sincerely
3 out of 5
Carpet was extremely dusty and dirty
Posted by Nehal on 5 Apr. 2024
Was this review helpful to you?
Comment from Hotel Management
7 Apr. 2024
by Kate
Thank you for taking the time to leave us a review Nehal, I am sorry to hear that you encountered this problem during your stay but appreciate your feedback, i have passed this along to our housekeeping team to avoid future occurances.
4 out of 5
We had a fantastic stay at the Mantra on View. My only downside is that we were on the side of Cali Beach nightclub and was very noisy.
Posted by Cassandra on 5 Apr. 2024
Was this review helpful to you?
Comment from Hotel Management
7 Apr. 2024
by Kate
Thank you for taking the time to leave us a review Cassandra! I am glad to hear you enjoyed your stay with us and we hope to welcome you back soon! Please do not hesitate to reach out when rebooking so that we can try to allocate you on the other side of the building.
4 out of 5
They should provide microwave in the room also…
Posted by Ravi on 5 Apr. 2024
Was this review helpful to you?
Comment from Hotel Management
7 Apr. 2024
by Kate
Thank you for taking the time to leave us a review Ravi! Unfortunately, due to the sensitivity of the smoke detectors in the rooms we are not able to put a microwave in each room, however we do have 2 guest microwaves in reception which are available 24/7.
3 out of 5
room smelled strongly of cigarette smoke
Posted by colin on 27 Mar. 2024
Was this review helpful to you?
Comment from Hotel Management
31 Mar. 2024
by Mantra On View Management Team
Dear Colin,Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
3 out of 5
Posted by Ashleigh on 26 Mar. 2024
Was this review helpful to you?
Comment from Hotel Management
17 Apr. 2024
by Mantra On View Management Team
Dear Ashleigh,Thank you for rating us. We hope to welcome you back to our hotel very soon!Sincerely,
3 out of 5
We were really looking forward to going in the spa. Go up at 10am absolutely freezing. Ring up reception and they said it warms up. Check again later and still very cold. Very disappointing to have the facilities and not be able to use them. Numerous guests were coming up, checking temperature and walk away disappointed while we where there.
Posted by Melissa on 24 Mar. 2024
Was this review helpful to you?
Comment from Hotel Management
26 Mar. 2024
by Manta On View Management Team.
Dear Melissa,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
5 out of 5
“The location is perfect and The view is beautiful!
Posted by Amardeep on 17 Mar. 2024
Was this review helpful to you?
Comment from Hotel Management
21 Mar. 2024
by Kate
Thank you for leaving us a 5 star rating Amardeep! I am happy to hear you enjoyed the view!
3 out of 5
LIKE:
Drinking water tap available at the foyer.
Parking available $15/ day.
Walking distance to shops
DON'T LIKE:
Bed very Soft and Old Needs Updating.
Posted by Mary Su on 16 Mar. 2024
Was this review helpful to you?
Comment from Hotel Management
16 Mar. 2024
by Nikita Vakade
Dear Mary,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
There's a restaurant on site. WiFi is free in public spaces. Mantra on View Hotel offers its guests a full-service spa and a health club. Event space at this hotel measures 18030 square feet (1675 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Mantra on View Hotel. Smoking is allowed in designated areas at this Gold Coast hotel.
1 building
290 guestrooms or units
22 levels
Meeting rooms
18030 sq ft of conference space
1675 sq m of conference space
Built in 1986
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
ATM
Elevator
Smoking in designated areas
Dining venue
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Metro station: Cypress Avenue Station (0.2 km / 0.1 mi)
Room Amenities
Mantra on View Hotel offers 290 accommodations with safes and hair dryers. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
Private balcony (furnished)
Flat-screen television
Cable channels
Electric kettle
Shower and tub combination
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
NOSH Pan Asian - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Massages
Hot stone massage
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi (surcharge) is limited to 5GB per day. Further charges may apply for additional usage.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 40 per stay.
Cribs (infant beds) are available for AUD 10.0 per night.
Pet Policy
No pets allowed
Policies
Housekeeping on public holidays is available only upon request.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited.
Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Children stay free
Parking height restrictions apply
Number of children who can stay for free – 2
Events/parties not allowed
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 11
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately AUD 32 for adults and AUD 32 for children
Nearby parking fee: AUD 20 per night (328 ft away)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 40 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mantra on View Hotel Hotel
Mantra on View Hotel Surfers Paradise
Mantra View Hotel Surfers Paradise
Mantra View Hotel
Mantra View Surfers Paradise
Mantra View
Mantra On View Hotel Gold Coast/Surfers Paradise
Mantra on View Hotel Hotel Surfers Paradise
You should know
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /Gold-Coast-Hotels-Mantra-on-View-Hotel.h10478-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Gold-Coast-Hotels-Mantra-on-View-Hotel.h10478-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Mantra on View Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Onsite parking is limited.
Yep, Mantra on View Hotel is a short 2-minute walk from Surfers Paradise Beach.
Yep, Ocean Day Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.
A bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Mantra on View Hotel.
Sure does, full brekkie is available daily between 7:00 AM and 10:30 AM.
No, Mantra on View Hotel does not offer an airport shuttle service.
Yep, you can grab a meal at Mantra on View Hotel's onsite restaurant.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
