- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the worst hotel stay ever. From the outside the hotel looks nice with great proximity to Warner Bros Studio, however it’s inside where it all goes wrong. The list of faults and poor service is huge therefore my complaints have been sent to the hotel management by e mail. It is rather worrying that the hotel has yet to respond This was meant to be a memorable stay (with studio tour) for our family but a disaster is not a term exaggerated. Unless or until assurances are made and guaranteed that these faults and mistakes will never happen again please stay away from this hotel.