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5.0 out of 5

"We moved to the The Westin after checking into another hotel in Sendai and realising we had made a big mistake! The Westin is simply stunning. The ro ... " More

By a verified traveller on Thu 04 Jan 2018

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Hotel Description

A luxury stay in the heart of Sendai awaits you at The Westin Sendai. Within a short 5-minute stroll, you'll find Sendai Ginza Street and Aoba-dori Avenue. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

A day of pampering can include massages and mani/pedis. The restaurant, Symphony, is open for breakfast, lunch, and dinner. 6555 square feet (609 square meters) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas and a gym. Buffet breakfast is available daily between 7 AM and 10:00 AM. There's also the convenience of self parking.

Within a 15-minute drive of this 4.5-star Aoba Ward hotel, attractions include Tohoku Gakuin University Tsuchitoi Campus and Mitsui Outlet Park Sendaiko.

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$244* Per night/room 31 Mar. - 1 Apr.

Deluxe Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Smoking (Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Premier Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

The Westin Sendai ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Sendai

Everyone (1)
5 out of 5

Perfect location for exploring Sendai

We moved to the The Westin after checking into another hotel in Sendai and realising we had made a big mistake! The Westin is simply stunning. The room was well appointed with every luxury you can imagine. The BEST bath and bathroom ever! The views are breathtaking. I think it's the highest building in Sendai (I could be wrong!?) so we could see all the way to the snow capped mountains from our bed and for breakfast each morning. I highly recommend the buffet breakfast. It has every taste covered allowing 'western style' breakfast needs to be met as equally as asian style (soups, fish etc). Our 8 year old was most impressed with the selection and she is a very fussy eater. Location wise The Westin is a great base for exploring Sendai. Everything you need is within walking distance. Shopping, food, laundry facilities, entertainment etc. You will not be disappointed with The Westin!

Posted by , from South Australia on 4 Jan. 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 9 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 6555 square feet (609 square meters) and includes conference space. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury The Westin Sendai. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Sendai hotel.

  • 1 building
  • 292 guestrooms or units
  • 37 levels
  • 6555 sq ft of conference space
  • 609 sq m of conference space
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sendai Station (0.6 km / 0.4 mi)
  • Metro station: Itsutsu-Bashi Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Sendai offers 292 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, toilets with an electronic bidet, and complimentary toiletries. This Sendai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.

Symphony - This restaurant serves breakfast, lunch, and dinner.

Ichimuan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

HORIZON - This restaurant serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 20
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6900 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2214 for children
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 6900 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sendai Westin
  • Westin Hotel Sendai
  • Westin Sendai
  • Westin Sendai Hotel
  • The Westin Sendai Hotel
  • The Westin Sendai Sendai
  • The Westin Sendai Hotel Sendai

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.