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Paihia Beach Resort & Spa Hotel

4.5-star property
130 Marsden Road, Paihia, Bay of Islands 1800 796 370
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4.4 out of 5
Excellent!
See all 116 wotif Reviews

"Lovely views overlooking the water. Some fixtures are looking in need of a sand and paint before they get too scruffy. Would recommend and would stay ... " More

By a verified traveller on Fri 19 Apr 2024

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Hotel Description

A luxury stay in Paihia awaits you at Paihia Beach Resort & Spa Hotel. Within just a 10-minute stroll, you'll find Paihia Wharf and Paihia Beach. Highlights at this beach hotel include 6 outdoor swimming pools, a full-service spa, and free self parking.

A day of pampering at La Spa Naturale can include deep-tissue massages, hot stone massages, detox wraps, and body wraps along with access to the sauna. Enjoy the outdoor tennis court, spa tub, sauna, and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Paihia hotel, you'll be 1.9 km (1.2 mi) from Waitangi Treaty Grounds and 3 km (1.8 mi) from Waitangi Golf Club.

Poolside Studio, Ocean View (First Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$222* Per night/room 13 May - 14 May

Superior Studio, Ocean View (Second Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Studio, Ocean View (Fourth Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment, 2 Bedrooms, Ocean View (First Floor)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Suite, Ocean View (Third Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, Ocean View (First Floor)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Paihia Beach Resort & Spa Hotel ratings based on 116 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Paihia Beach Resort & Spa Hotel

Everyone (29) Couples (74) Family (9)
4 out of 5
Lovely views overlooking the water. Some fixtures are looking in need of a sand and paint before they get too scruffy. Would recommend and would stay again. Nice walk to restaurants, wharves etc.

Posted by on 19 Apr. 2024

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4 out of 5
Parking difficult.

Posted by on 30 Mar. 2024

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3 out of 5
The view from our room was amazing and the pool area was fantastic. However, the whole resort needs some TLC - quite a few areas needed painting or high pressuring. The room fit out seemed quite dated too and in need of modernising. It didn't seem like a 5 star property, though maybe was when it was first built. Overall done good bones but needs investment to bring it back up to scratch.

Posted by on 12 Jan. 2024

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Comment from Hotel Management

19 Feb. 2024 by Paihia Beach Resort & Spa

Hello Hilary,Thank you for leaving us a review and providing us with some feedback. We appreciate all feedback as this helps us to improve for all our future guests.

5 out of 5
Awesome views, excellent staff who were polite and very professional. Really enjoyed the restaurant. Very welcoming and comfortable amenities.

Posted by on 29 Aug. 2023

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5 out of 5

Posted by on 1 Aug. 2023

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4 out of 5
We managed to grab a 2 night special for $294.00 so felt the price was great. Liked the 4th floor room very big and fantastic balcony looking to the sea. Free wi fi lots of sky channels and the option to chromecast to the tv from your screening device. Staff friendly

Posted by on 14 Jun. 2023

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5 out of 5
Great accommodation and location

Posted by on 6 Dec. 2022

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5 out of 5
Exceptional property Highly recommended

Posted by on 12 Nov. 2022

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2 out of 5
Rooms and hotel very good. Spa and pool exceptional. The issue with this hotel is the staff need training in hospitality ie: being hospitable. In particular the restaurant staff. Both interactions with restaurant staff made us leave to go and have food off site. No hello, no smile. When we told the girl we are leaving after 5 minutes of no service she said thank you! No bookings available for Spa being told they are fully booked but it was actually closed. Asked the reception to call me back to order some drinks and book spa he didn’t. The staff here need basic hospitality training. There was a lack of urgency, poor communication and not enough staff working. I would have easily spent $600-$1000 if restaurant was staffed and hospitable. For me staff make or break a property. All that money spent on a great resort but staff major let down. Who ever the manager is they lack the skills to run a resort. For this reason I would not return.

Posted by on 14 Jul. 2022

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Comment from Hotel Management

9 Aug. 2022 by PBRS

Hello Josh, Thank you for providing us with your constructive feedback. We appreciate your time and are sorry we did not meet your expectations during your stay.

5 out of 5
Staff very friendly and facilities amazing for pricing. Would recommend to friends and wouldn’t hesitate to stay again, an absolute joy

Posted by on 27 May 2022

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Comment from Hotel Management

5 Jul. 2022 by PBRS

Hello Darren, Thank you for the wonderful review and taking the time to let us know you had a great time here at Paihia Beach Resort & Spa. Looking forward to welcoming you again in future.

About the Paihia Beach Resort & Spa Hotel

Location 130 Marsden Road, Paihia, Bay of Islands 0200

Property Features

Paihia Beach Resort & Spa Hotel offers its guests a full-service spa, 6 outdoor swimming pools, an outdoor tennis court, and a spa tub. WiFi is free in public spaces. A sauna, spa services, and a terrace are also featured at the luxury Paihia Beach Resort & Spa Hotel. Free self parking is available. This 4.5-star Paihia hotel is smoke free.

  • 21 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Playground on site
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Paihia Beach Resort & Spa Hotel offers 21 air-conditioned accommodations with DVD players and safes. Rooms open to balconies or patios. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • Jetted tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received their complete COVID-19 vaccination at least 3 days prior to check-in.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 14
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 13
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 3
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 30–50 for adults, and NZD 30–50 for children
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paihia Beach
  • Paihia Beach Resort Hotel
  • Paihia Beach Hotel Paihia
  • Paihia Beach Resort Spa Hotel
  • Paihia Beach Resort And Spa
  • Paihia & Spa Hotel Paihia
  • Paihia Beach Resort Spa Hotel
  • Paihia Beach Resort & Spa Hotel Hotel
  • Paihia Beach Resort & Spa Hotel Paihia
  • Paihia Beach Resort & Spa Hotel Hotel Paihia

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.