10/10 Excellent
charles
Travelled with partner
19 Jan 2024
Liked: Cleanliness, staff & service
Realizing this was a 3 1/2 star resort, we were more than pleased with our weeklong stay at Jolly Beach resort. All of the staff from the front desk, Beach towel dispenser, dining room staff, bartenders, and the Coconut Grill were all extremely polite and helpful throughout the week. There was a good variety of selections at the evening buffet with a rotation of dining themes every night. Knowing this was a midrange resort the food was plentiful and good. Breakfast was always a highlight. The Pizza factory was a la carte and had some of the best pizza we have experienced- we do wish the pizza was offered as a lunch item. The menu had a variety of options so there was something for everyone and their different tastes. The lunch at the beach grill was great! A wide variety of options were all excellent. Jermaine at the Coconut grill took good care of us everyday especially the last day as we had to leave by 12:30 and she made sure we had our selected choices ready and served first in order to catch our cab on time. Karla at the front desk was especially helpful on several occasions with assisting us with a room concern and a day trip after Michelin at the excursion desk had already left for the day. John in the lobby area that assisted with luggage and greeting was also of great help. Clinton the General Mgr was always helpful and available. It’s very noticeable the efforts to bring back alive this perfectly located resort. The rooms could use additional upgrades & amenities.
charles
Stayed 7 nights in Jan 2024
