For a start, the reception could have been more hospitable & polite when engaging with guests during check-in. The reception even made an assumption that I made a last-minute booking without even checking her facts accurately. i.e. my bookings were made several weeks in advance. The room was very basic. Not even a mini fridge in place. The hot water doesn't lasts long. The air conditioning took a while for us to figure out how to get it to work & when I called the reception via the phone, there was no answer. There wasn't a covered car park or a covered driveway for loading/unloading, so be prepared to get wet if you travel during the wet season. This is probably the ideal type of hotel if you just want to walk into the room, sleep & wake up to rush for a flight at Senai airport. With zero expectations, you'd probably enjoy your stay.