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4.4 out of 5

"The room was very clean and had a gorgeous view of the wetlands and bay. The bed was very comfortable and the amenities were excellent. I highly reco ... " More

By a verified traveller on Sat 13 Apr 2024

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Hotel Description

At Quest Williamstown North, you'll be 2.3 km (1.5 mi) from Willamstown Hospital and 11.9 km (7.4 mi) from Melbourne Convention and Exhibition Centre. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a furnished balcony or patio, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a DVD player, and a coffee/tea maker are also available. Weekly housekeeping is available.

Enjoy the spa tub and pool loungers. 538 square feet (50 square meters) of event facilities include a meeting room and conference space, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of a free area shuttle.

Places within a 15-minute drive of this 3.5-star Williamstown aparthotel include Crown Casino and SEA LIFE Melbourne.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$178* Per night/room 5 May - 6 May

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Quest Williamstown North ratings based on 268 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Williamstown North

Everyone (126) Couples (37) Business (1) Family (99)
5 out of 5
The room was very clean and had a gorgeous view of the wetlands and bay. The bed was very comfortable and the amenities were excellent. I highly recommend it.

Posted by on 13 Apr. 2024

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Comment from Hotel Management

15 Apr. 2024 by Izzy

Thank you for taking the time to review your most recent stay at Quest Williamstown North. We constantly endeavour to improve our product and service. We are glad to hear that you enjoyed your experience with us! we can't wait to welcome you back in the future!

5 out of 5
We were very happy, booked a 3 bedroom room so my husband could get ready there for our wedding then we stayed there for our first night as wedded couple.. great place

Posted by on 31 Mar. 2024

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Comment from Hotel Management

1 Apr. 2024 by Izzy

Thank you for taking the time to review your most recent stay at Quest Williamstown North. We constantly endeavour to improve our product and service. We are glad to hear that you enjoyed your experience with us and congratulations! we can't wait to welcome you back in the future!

5 out of 5

Posted by on 4 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Izzy

Thank you for taking the time to review your most recent stay at Quest Williamstown North. We constantly endeavour to improve our product and service. We are glad to hear that you enjoyed your experience with us. we can't wait to welcome you back in the future!

5 out of 5
The most amazing staff I have ever met

Posted by on 5 Feb. 2024

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Comment from Hotel Management

9 Feb. 2024 by Izzy

Thank you for taking the time to review your most recent stay at Quest Williamstown North. We constantly endeavour to improve our product and service and we thank you for your comments. We are glad to hear that you enjoyed your experience with us. we can't wait to welcome you back in the future! I will be sure to pass on your lovely words to our staff.

4 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

12 Feb. 2024 by Izzy

Thank you for taking the time to review your most recent stay at Quest Williamstown North. We constantly endeavour to improve our product and service and we thank you for your comments. We are glad to hear that you enjoyed your experience with us. we can't wait to welcome you back in the future!

5 out of 5

Posted by on 26 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Izzy

Thank you for taking the time to review your most recent stay at Quest Williamstown North. We constantly endeavour to improve our product and service and we thank you for your comments. We are glad to hear that you enjoyed your experience with us. we can't wait to welcome you back in the future!

5 out of 5
Clean and quiet.

Posted by on 25 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Izzy

Thank you for taking the time to review your most recent stay at Quest Williamstown North. We constantly endeavour to improve our product and service and we thank you for your comments. We are glad to hear that you enjoyed your experience with us. we can't wait to welcome you back in the future!

5 out of 5
What a great little spot. The view from the balcony was awesome.

Posted by on 17 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Izzy

Thank you for taking the time to review your most recent stay at Quest Williamstown North. We constantly endeavour to improve our product and service and we thank you for your comments. We are glad to hear that you enjoyed your experience with us. we can't wait to welcome you back in the future!

2 out of 5
The property is dated with cut carpet squares and broken bathroom tiles and old tap fixtures. We had to move rooms because the heating light in the bathroom fell from the ceiling and almost hit us. Would think twice before staying here again.

Posted by on 11 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Erin

Dear Enrico,Thank you for taking the time to share your feedback on your most recent stay with us.I appreciate your feedback regarding the condition of the property, and understand how important a well maintained unit is. Your safety and comfort are paramount, and I am so sorry for your experience with the heating light. We are now auditing all of our apartments to ensure this does not occur again.We are in the process of renovating our apartments. We have completed kitchens, external painting, and TV’s. We will have all curtains and decorative cushions completed by the end of this week and we are halfway through internal painting and carpets. I am sorry that you were allocated to apartments that have not been completed yet.I hope that the next time you are in the area you are willing to give us another chance so we can show you the improvements. If this is the case, please feel free to contact me personally so I can personally oversee your booking. If there's anything specific you would like to discuss or if there's any way I can assist you further, please feel free to let me know.Thank you again for taking the time to share your feedback.Kind regards,Erin - Property ManagerQuest Williamstown North

4 out of 5
It was situated in a lovely area with walking tracks & waterways & lots of bird life.

Posted by on 10 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Erin

Dear Mark,Thank you for taking the time to share your feedback with us. We are so happy you loved all aspects of your stay. We hope to welcome you back the next time you are in Williamstown.Kind regards,Erin - Quest Williamstown North

Property Features

Quest Williamstown North offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Business amenities include a meeting room and limo/town car service. Event space at this aparthotel measures 538 square feet (50 square meters) and includes conference space. A free area shuttle within 10 km is available. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the business-friendly Quest Williamstown North. Free self parking is available. This 3.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 2 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: North Williamstown Station (1.6 km / 1 mi)
  • Property shuttles: Free area shuttle within 10 km
  • Parking: Free self parking

Room Amenities

Quest Williamstown North offers 62 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 32-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 2
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Apartment Williamstown North
  • Quest Williamstown North
  • Quest Williamstown North Apartment
  • Quest Williamstown North Aparthotel
  • Quest Williamstown North Williamstown
  • Quest Williamstown North Aparthotel Williamstown

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.