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4.9 out of 5

"Great location, connected to the mall. Excellent service, great breakfast selection & lovely views from hotel. " More

By a verified traveller on Sun 15 Oct 2017

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Hotel Description

Sheraton Mall of the Emirates Hotel, Dubai places you in the center of Dubai, connected to a shopping center and within just a 15-minute stroll of popular places like Mall of the Emirates and Ski Dubai. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering at Shine Spa can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and steam room. The restaurant, Besh Turkish Kitchen, serves Turkish cuisine and is open for breakfast, brunch, lunch, and dinner. Spartan Sports Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Along with downhill skiing, you'll find ski storage and ski passes on site. 3289 square feet (306 square meters) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a 24-hour gym, and a sauna. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free beach shuttle.

With a stay at this 5-star Al Barsha hotel, you'll be 3.4 km (2.1 mi) from Burj Al Arab and 3.1 km (1.9 mi) from Wild Wadi Water Park.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$266* Per night/room 1 Apr. - 2 Apr.

Family Club Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Club Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Presidential Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Suite, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Sheraton Mall of the Emirates Hotel, Dubai ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Mall of the Emirates Hotel, Dubai

Everyone (6) Couples (1) Family (1)
5 out of 5

Great location

Great location, connected to the mall. Excellent service, great breakfast selection & lovely views from hotel.

Posted by , from Sydney Australia on 15 Oct. 2017

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5 out of 5

Lovely hotel close to Sheraton Emirates Mall.

Pros: Loved the bathroom and the obliging staff !
Location: Handy for shopping, metro, taxis and Hop on Hop off bus.
Such a delight to arrive in this beautiful hotel. Large room, great view and an amazing bathroom. The staff bend over backwards to help you and any question you may have. Bar and food a little expensive, but many other food outlets situated in the mall. A little further out than some of the other main hotels.

Posted by , from New Zealand on 6 Oct. 2015

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4 out of 5

Convenient to shopping mall and HOHO bus

Telephone on 2nd night wouldn't work for 2 hours. Reading lamp beside bed, I couldn't turn off. Maintenance man also had troubles at midnight. He eventually cut the wires. Breakfast ok but overpriced.

Posted by , from Oz on 4 Oct. 2015

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5 out of 5

Great location for shopping mall

Pros: Staff, comfortable rooms/bed
Location: Right above the Emirates Mall
We stayed for three nights to break up the trip back to Oz. This hotel is above the mall so you can simply walk in airconditioner comfort to and from mall. Taxis wait out from if you want to travel else where in Dubai or the train is reasonably close via the mall to keep out of heat. The staff are very friendly and helpful. Our room and bed was very comfortable. The breakfast, afternoon teas and happy hours were a package deal and well worth it. We will stay here again

Posted by , from Australia on 11 Jul. 2015

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5 out of 5

very handy to transport , big bus and mall

Pros: Very pleasant and well trained staff Nothing was any problem
Cons: We just needed more time there , nothing else
Location: close to anything you wanted
After being on a Gallipoli tour we were very tired and the sheraton was a very welcome place for us to crash. But we found it to be very exciting place so we didnt crash after all Too much to see and do Thanks

Posted by , from Tamworth nsw Ausralia on 17 May 2015

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5 out of 5
Pros: Location in mall
Cons: Having to leave so soon
Location: Perfect
Facilities: Top of the line; Service: Remarkable; Cleanliness: Gleaming;

Posted by , from Australia - NSW - Regional NSW on 3 Mar. 2014

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5 out of 5
Pros: Location inside the Mall of the Emirates
Location: Perfect
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Spotless;

Posted by , from Australia - NSW - Sydney on 23 Dec. 2013

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5 out of 5

Posted by on 17 Nov. 2013

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About the Sheraton Mall of the Emirates Hotel, Dubai

Location Sheikh Zayed Road - Al Barsha, Dubai, 450309

Property Features

After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Mall of the Emirates Hotel, Dubai helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There are 2 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness center and a sauna. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 481 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3289 sq ft of conference space
  • 306 sq m of conference space
  • Built in 2010
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Metro station: Mall of the Emirates Station (0.4 km / 0.2 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sheraton Mall of the Emirates Hotel, Dubai offers 481 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

Besh Turkish Kitchen - This restaurant specializes in Turkish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Spartan Sports Bar - This sports bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Link@Sheraton Cafe - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Sanctuary Pool Bar - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. A children's menu is available. Open daily.

OAnjo - Overlooking the pool, this restaurant specializes in Fusion cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Mall of the Emirates Hotel, Dubai

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 59 per person
  • Fee for in-room wired internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Dubai Mall Emirates
  • Sheraton Dubai Mall Emirates Hotel
  • Pullman Dubai Mall Of The Emirates Hotel Dubai
  • Sheraton Mall Emirates Hotel Dubai
  • Sheraton Mall Emirates Hotel
  • Sheraton Mall Emirates Dubai
  • Sheraton Mall Emirates
  • Sheraton Dubai Mall of the Emirates Hotel
  • Sheraton Mall of the Emirates Hotel, Dubai Hotel
  • Sheraton Mall of the Emirates Hotel, Dubai Dubai
  • Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.