Shangri-La Hotel - Jakarta

Hotel Class
5 out of 5
Photo gallery


4.5 / 5Wonderful
432 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


What's nearby

  • Popular Location
    Thamrin City Shopping Mall
    18 min walk
  • Popular Location
    Plaza Indonesia
    19 min walk
  • Popular Location
    Grand Indonesia Shopping Mall
    20 min walk
  • Airport
    Jakarta (CGK-Soekarno-Hatta Intl.)
    23 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-19. Try updating your dates to see prices for your trip.

    About this area


    Located in Jakarta, Shangri-La Hotel - Jakarta is in the city center and near a train station. National Monument and Bundaran Hi are notable landmarks, and travelers looking to shop may want to visit Grand Indonesia and Thamrin City Shopping Mall. Traveling with kids? Don't miss Kidzania, or check out an event or a game at Gelora Bung Karno Stadium.

    Popular Location

    What's nearby

    • Thamrin City Shopping Mall - 18 min walk
    • Plaza Indonesia - 19 min walk
    • Bundaran Hi - 19 min walk
    • Grand Indonesia Shopping Mall - 20 min walk
    • Sarinah Mall - 2 min drive

    Getting around

    • Jakarta Karet Station - 7 min walk
    • Stasiun MRT - Setiabudi - 12 min walk
    • Jakarta (CGK-Soekarno-Hatta Intl.) - 23 min drive


    • SATOO – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily. Kids' menu available.
    • Nishimura – Restaurant offering Japanese cuisine.
    • Rosso – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
    • Jia – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
    • B.A.T.S. – Restaurant with a bar offering American cuisine. Serves dinner daily.

    About this property

    Shangri-La Hotel - Jakarta

    4 restaurants, an outdoor pool, and 3 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a coffee shop/café are onsite. All 661 rooms offer free WiFi, 24-hour room service, and LED TVs with cable channels. Guests will also find minibars, separate bathtubs and showers, and coffee makers.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Valet parking: USD 3.5 per stay

    Food and drink

    Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24-26 for adults and USD 12-13 for children
    4 restaurants and 1 coffee shop/café
    3 bars/lounges and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness center
    3 outdoor tennis courts
    Children's pool
    Outdoor pool
    Spa services

    Family friendly

    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)
    Snack bar/deli


    ATM/banking services
    Free newspapers in lobby
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Wedding services

    Languages spoken


    Business services

    4 meeting rooms
    Business center
    Conference center




    Manicures and pedicures
    Massage/treatment rooms


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible path of travel
    Wheelchair-accessible public washroom
    Wheelchair-accessible concierge desk
    Wheelchair-accessible path to elevator
    Wheelchair-accessible registration desk
    Wheelchair-accessible fitness center
    Wheelchair-accessible business center
    Wheelchair-accessible restaurant
    Wheelchair-accessible lounge
    Visual alarms in hallways
    Handrails in stairways
    Wheelchairs available on site


    Designated smoking areas

    Room amenities


    Air conditioning
    Rollaway/extra beds (surcharge)


    Free toiletries
    Hair dryer
    Separate bathtub and shower


    49-inch LED TV
    Cable channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water


    Connecting rooms available
    Iron/ironing board
    Laptop-friendly workspace


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great hotel in the city

    Service level is very high and the staff is very kind and helpful. Our room had a good size with plenty of space and an amazing view. The pool area has a resort feeling with green areas and a big pool. We had dinner at the Italian and Japanese restaurant in the hotel which was really really good and tastey. You could taste that good quality ingredients were used. The only downside is that there were many families during our stay and the breakfast area was VERY noisy with kids running around screaming and playing. Would have been nice with an area more quiet for non kids couples. Please note that there is a mosque next door with loud prayers 4 AM in the morning on speakers and again during day. Thank you to Mr. Romy for his help and the rest of the staff for their hospitality.

    Stayed 4 nights in Jan. 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Everything....the food the people the service the appearance was awesome...the front desk people can use more training they were a little stiff...not all but some.

    Stayed 3 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent service

    Great service for a reasonable price. The kids pool is top notch for older kids (older than 5), but could be a bit overwhelming for a toddler. Their breakfast buffet also provides a variety of great foods (ranging from Indonesian, Chinese, Japanese and continental breakfast). As a cherry on top, they also partner with a great taxi service (Silver Bird) to take you around the city/the airport.

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Shangri-La- great hotel in the centre of Jakarta

    Great hotel- we stayed already 8 years ago at the Shangri-La. Breakfast is a must. Book a Suite- worth every Cent.

    Stayed 3 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Nov. 2019

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