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Reviews

4.1 / 5Very Good
1,571 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-17. Try updating your dates to see prices for your trip.

    About this area

    Istanbul

    Located in Istanbul's Sultanahmet neighborhood, Sura Hagia Sophia Hotel is in the city center and near the boardwalk. Hagia Sophia and Pera Museum are cultural highlights, and some of the area's notable landmarks include Sultanahmet Square and Blue Mosque. Traveling with kids? Consider Isfanbul Theme Park and TurkuaZoo. Our guests love the hotel's location for the sightseeing.

    Getting around

    • Sultanahmet Station - 2 min walk
    • Istanbul Cankurtaran Station - 10 min walk
    • Istanbul (IST) - 33 min drive

    Restaurants

    • Onsite dining venue – Serves breakfast, brunch, lunch, and dinner, happy hour available.

    About this property

    Sura Hagia Sophia Hotel

    A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/café, and a snack bar/deli are onsite. All 232 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

    Awards and affiliations

    • The property is a member of Preferred Hotels & Resorts.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request
    Limo/town car service
    Shopping center shuttle (surcharge)
    Theme park shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 8:30 AM–12:30 PM: EUR 15 for adults and EUR 10 for children
    1 restaurant and 1 coffee shop/café
    1 poolside bar and 1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    Children's pool
    Designer stores
    Seasonal outdoor pool
    Spa services

    Family friendly

    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    Free cribs/infant beds
    In-room child care (surcharge)
    Laundry facilities
    Seasonal outdoor pool
    Snack bar/deli
    Soundproofed rooms

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Arabic
    English
    French
    German
    Italian
    Russian
    Spanish
    Turkish

    Business services

    Business center
    Computer station
    Meeting rooms

    Outdoors

    BBQ grill(s)
    Garden
    Terrace

    Spa

    Massages

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Romance packages available
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Free cribs/infant beds
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shower

    Entertainment

    36-inch LCD TV
    Cable channels

    Food and drink

    Coffee/tea maker
    Electric kettle
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Safe
    Slippers
    Soundproofing
    4.1

    Very Good

    5 - Excellent
    723
    4 - Good
    535
    3 - Okay
    179
    2 - Mediocre
    73
    1 - Poor
    61
    4.1
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We absolutely loved the staff at the hotel, they were all so welcoming. The hotel is in very close proximity to landmarks and very good restaurants and so we never had to worry about transport as we could get everywhere by foot. The hotel also has a very good cafe which does excellent shisha. We intend to visit Istanbul Again and couldn’t think about staying at any other hotel.

    Stayed 4 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    The location is perfect, close to restaurants and 2 min walking to Hagia Sophia / blue mosque. The facilities are a bit of a let down. The room was very small, the washroom needs updating and again was not meant for 4 people. Staff was nice and accommodating. Overall a decent stay but wouldn’t consider it a 5 star

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, room comfort

    Convenient location

    I’d rate this more of a 3.5 but customer service improved as our stay continued. We just had an annoying initial check in and start with the front desk. When we reserved a room at the sura Hagia Sophia on Hotels.com, the reservation said we would have a room overlooking the garden. When we arrived our room was overlooking a green lot with zero view, had no full length mirror which I found odd and a too dim light In the bathroom. The photos on the Hotels.com page for the economy rooms are a closer match to what we received. Had I known this was what we were going to receive we would’ve just booked the cheaper economy room. Even In the hotel booklet it mentions the superior room having specific views, “our superior rooms welcome you with City, garden or pool views. The only thing for you to do is to state which view you would like to have in the morning.” Quite A bit misleading in my opinion. We dealt with both the daytime and nighttime front desk and honestly both could’ve improved their customer interaction regarding our room and check in. As our stay continued our interaction with everyone else was great. The people at the spa were amazing and the people at the breakfast buffet were fantastic as well. Don’t miss the breakfast buffet! Overall it had a great location close to the mosques and general sightseeing. If you are in Istanbul for a short stay and have only a few days It May be worth it. Just check your rooms and make sure it’s exactly what you paid For.

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I loved my stay a this hote. Even with a little booking problem, which was my fault, the service did everything to help us make our stay special.. Especially Miss Halima, she was so thoughtful and we felt really welcomed with her. My next istanbul visit is for sure at this hotel, not only for the hotel because i just slept there, but because of this manager Halima, which helped us with every request. I‘ve got one more big plus: the breakfast.. there is so much different kind of food there, and its very good. I‘ll recommend the hotel, because of the staff.

    Stayed 2 nights in Oct. 2019

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