The hotel unfortunately is located or rather has a very unattractive alley way entrance. The art decor is amazing and even has a small swimming pool or a place to dip after the sauna, for which you have to tell a member of staff to swtich it on, there were one or two helpful member of stuff, language is a huge barrier as only two people managed to speak English. Staff training, customer service is probably an unfamiliar territory. There is so much potential, it would be a great stay for young adventerous couples for the price you pay, through hotrl.com i got great bargsin. Food was superb, breskfadt included with plenty of options. Small bar neefs more seating space to relax. For business i would stay again as it was close to destination otherwise i would give it a miss, because things like having an iron or the safe being so low in the wardrobe was a head rush i could avoid! They do need to improve and when they do it will be great place to stay.