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4.7 out of 5

"Facilities: Nice ; Value: Economical; Service: Professional; Cleanliness: Lovely; " More

By william, from South Africa on Tue 15 Jul 2014

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Hotel Description

A family-friendly stay in Durban North awaits you at The Riverside Hotel. Within a 20-minute stroll, you'll find Umgeni River Bird Park and Beachwood Mangroves Nature Reserve. Highlights at this beach hotel include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

The restaurant, Riverside Cafe, is open for breakfast, brunch, lunch, and dinner. Riverside Poolside Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Meeting rooms, a conference center, and a 24-hour business center are among the business amenities offered. Other amenities include a gym, WiFi in public areas, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Durban North hotel include Durban Beach and Umhlanga Rocks Beach.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$123* Per night/room 28 Apr. - 29 Apr.

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Riverside Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Riverside Hotel

Couples (3)
5 out of 5
Pros: Location
Cons: Noise from other guests
Location: Perfect
Facilities: Nice ; Value: Economical; Service: Professional; Cleanliness: Lovely;

Posted by , from South Africa on 15 Jul. 2014

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5 out of 5
Pros: Location and view
Cons: Nil
Location: Outstanding
Facilities: Good; Value: Affordable; Service: Courteous; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Brisbane on 24 Jan. 2013

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4 out of 5
Pros: Porter and front desk staff excellent, buffet breakfast great
Cons: Night time service in the restaurant a bit slack
Location: great views very peaceful
Facilities: Above average, everything you could need; Value: Affordable; Service: Good; great loctation and facilites, great place to chill out after a long journey would recommend, especially service in the hop bar and restaurant

Posted by , from New Zealand - Auckland on 19 May 2012

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Property Features

The Riverside Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business center and meeting rooms. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly The Riverside Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Durban North hotel.

  • 169 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

The Riverside Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Durban North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchenette
  • Tempur-Pedic beds
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Riverside Cafe - This poolside restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Riverside Poolside Bar - This poolside sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Hops - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Riverside Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 140 for adults and ZAR 100 for children
  • Fee for wireless internet in public areas: ZAR 55 (rates may vary)
  • Fee for wired internet in public areas: ZAR 55 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Three Cities Riverside
  • Three Cities Riverside Durban
  • aha Riverside Hotel Durban
  • Three Cities Riverside Hotel Durban
  • Riverside Hotel Durban
  • aha Riverside Hotel
  • aha Riverside Durban
  • aha Riverside
  • aha Riverside Durban North
  • The Riverside Hotel Hotel
  • The Riverside Hotel Durban North
  • The Riverside Hotel Hotel Durban North

You should know

  • Pool access available from 8:00 AM to 7:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.