- Liked: Staff & service, property conditions & facilities, room comfort
Okay Experience. Can Be Improved.
Pro: Reception staff was good. We've been upgraded to Studio Suite with a nice dataran view. Cons: 1. The bathroom was a bit smelly (bau kepam). Luckily we brought our eucalyptus spray. 2. The corner for most of the furnitures (i.e. tables) are sharp. My 2 year-old daughter had hit her head several times. 3. Our request for extra blanket or towel was not entertained with a reason the hotel does not provide extras. Reason for us to request for extra blanket or towel is because our kid is cold at night. Never had problem with other hotels on this basic additional request before. 4. Would be much better if the hotel is equipped with a swimming pool.