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3.5 out of 5

"Unique Environment Limestones hill Swimming pool and jakuzi " More

By a verified traveller on Fri 06 Dec 2019

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Hotel Description

A luxury stay in Ipoh awaits you at The Haven All Suite Resort, Ipoh. You'll be 8 km (5 mi) from Kinta City Shopping Centre and 11.3 km (7 mi) from Perak Tong Cave Temple. Highlights at this family-friendly hotel include in-room free WiFi, balconies, and LCD TVs.

A day of pampering at THE HAVEN SPA can include body wraps and body scrubs. The restaurant, The Cuisines, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 5-star Ipoh hotel include Ipoh Parade and Movie Animation Park Studio of Perak.

The Haven All Suite Resort, Ipoh ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Haven All Suite Resort, Ipoh

Everyone (1) Couples (1)
4 out of 5
Unique Environment Limestones hill Swimming pool and jakuzi

Posted by , from Kuala Lumpur on 6 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by The Haven Ipoh

Thank you for your review! We hope to welcome you back again.

3 out of 5
Pros: Easy to find
Cons: Bad service ( no towel on check in & took them 6hrs to deliver towel after 3 reminders), broken tv , bad hot shower (too hot & not adjustable design)
Location: Just right
Facilities: Ordinary, bad tv worst hot shower; Value: over priced for what they; Service: Lacking, took 6hrs to get a towel; Cleanliness: Neat; i will never go back anymore and will recommend so to my friend

Posted by , from Singapore on 20 Jun. 2014

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Property Features

The Haven All Suite Resort, Ipoh offers its guests a children's pool, an outdoor pool, a waterslide, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. A fitness center, spa services, and a terrace are also featured at the luxury The Haven All Suite Resort, Ipoh. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) and a theme park shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Ipoh hotel.

  • 150 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, train station pick-up, theme park shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

The Haven All Suite Resort, Ipoh offers 150 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Ipoh hotel provides complimentary wireless Internet access. 43-inch LCD televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Dining room
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

The Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Body wraps
  • Body scrubs

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. The check-in location differs from the property location. Check-in location: [Tower Banyan Lobby]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

The Haven All Suite Resort, Ipoh offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - midnight.
The check-in location differs from the property location. To check in, guests will need to go to Tower Banyan Lobby
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 128.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Haven All Suite Resort, Ipoh

Policies

This property permits cooking on in-room stovetops only for bookings of 7-nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Children stay free
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at midnight
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MYR 58 for adults and MYR 48 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: MYR 128.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Haven Suite Resort, Ipoh
  • Haven Ipoh
  • The Haven All Suite Resort, Ipoh Ipoh
  • The Haven All Suite Resort, Ipoh Hotel
  • Haven Ipoh Resort Hotel All Suites
  • HAVEN Resort Hotel Ipoh All Suites
  • The Haven Resort Hotel Ipoh All Suites
  • The Haven All Suite Resort, Ipoh Hotel Ipoh

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.