4.5 out of 5

"Having a 4y/o, the location of this hotel was perfect! Located just up the road from the Hunter Valley Zoo and a short drive to the Hunter Valley gard ... " More

By a verified traveller on Fri 24 Aug 2018

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Hotel Description

A family-friendly stay in Lovedale awaits you at Crowne Plaza Hunter Valley. Within a 5-minute stroll you'll find Hunter Valley Golf & Country Club and Hungerford Hill within a 20-minute walk. Highlights at this hotel include a full-service spa, a winery, and a golf course.

All 414 rooms feature plasma TVs with digital channels, and you can enjoy free WiFi, in-room childcare, and safes. Dining in is an option with 24-hour room service, and minibars provide refreshments. Hairdryers, irons/ironing boards, and desks are also available.

A day of pampering at Ubika Day Spa can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, Redsalt Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 3 outdoor tennis courts, outdoor swimming pool and health club plus access to golf lessons. 8611 square feet (800 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and free supervised kids' activities. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

With a stay at this 4-star Lovedale hotel, you'll be 1.6 km (1 mi) from Allandale Winery and 2.6 km (1.6 mi) from Hunter Valley Zoo.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$157 per night

Villa, Non Smoking (Guest)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, Multiple Beds, Non Smoking

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Room, Multiple Beds, Non Smoking (NORTH VILLAGE)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Double Beds, View (RESTRICTED VIEW)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Crowne Plaza Hunter Valley ratings based on 971 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Hunter Valley

Everyone (438) Couples (234) Business (1) Family (298)
5 out of 5
Lovely stay! Will definitely be back. Close to all wineries good and bar available and were lovely also,

Posted by , from Narara, NSW on 16 Nov 2018

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Comment from Hotel Management

18 Nov 2018 by Steffi

Dear Rebecca, thanks for your review. We are delighted to hear you enjoyed your stay and that the location of the Resort was to your liking. We hope to see you again soon. Regards, Steffi - Marketing Coordinator

3 out of 5
We were sold a room with a bath - no bath. We chose the Crowne Plaza as it has a pool. The pool had been drained - on a 40 degree weekend! The villas were separate to the hotel so you had to pay $10 delivery fee for room service. We had to get room service as I got sick and we couldn’t venture out. All in all a pretty disappointing experience.

Posted by , from Sydney on 4 Nov 2018

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Comment from Hotel Management

10 Nov 2018 by Steffi

Dear Bec, thanks for your review. We regret to hear your feedback following your stay. Apologies that we had to close the pool for a short period during your stay. We would value the opportunity to discuss your concerns with you further. If you wish to, could you please contact the Resort direct and ask to speak to the Duty Manager? We hope to hear from you soon. Regards, Steffi - Marketing Coordinator

4 out of 5
The food was nice. The view from our room was not very good because of the construction work.

Posted by , from Sydney on 23 Oct 2018

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Comment from Hotel Management

24 Oct 2018 by Steffi

Dear Lani, thanks for your review. We are glad to hear you enjoyed your stay. We regret to hear your feedback about the view from your room; we will ensure this is passed on. We hope to see you again soon. Regards, Steffi - Marketing Coordinator

5 out of 5
Excellent, Brewed coffee at breakfast!!! Thank you!!!

Posted by on 8 Oct 2018

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Comment from Hotel Management

10 Oct 2018 by Steffi

Dear traveller, thanks for your review. We are delighted to hear you enjoyed your stay and we hope to welcome you back soon. Regards, Steffi - Marketing Coordinator

3 out of 5
food good but hotel rooms need update ,bathroom very worn

Posted by , from 2336 on 8 Oct 2018

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Comment from Hotel Management

10 Oct 2018 by Steffi

Dear steve, thanks for your review. Thanks for your feedback about the Resort condition - we will pass this on. We hope to see you again soon. Regards, Steffi - Marketing Coordinator

5 out of 5

Posted by on 3 Oct 2018

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4 out of 5
Lovely hotel and staff. Ubika Spa was excellent. Construction work happening outside our room was a bit noisy in the morning and the bedhead filling wasn't completely covered by the fabric.

Posted by , from Sydney, Australia on 3 Oct 2018

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Comment from Hotel Management

5 Oct 2018 by Steffi

Dear Eve, thanks for your review. We are glad to hear you enjoyed your stay. Apologies that the construction work interrupted your stay, we will pass your feedback on. Thanks for your feedback about our team members - they will be thrilled to hear it. We hope to welcome you back soon. Regards, Steffi - Marketing Coordinator

4 out of 5
Very nice a little slow at check in restaurant was very good and efficient but fruit not the best ! Overall a nice experience

Posted by on 2 Oct 2018

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Comment from Hotel Management

5 Oct 2018 by Steffi

Dear traveller, thanks for your review. We are glad to hear you enjoyed your stay overall. Apologies for the delay you experienced during check in. Thanks for your feedback about the fruit at breakfast - we will pass this on. We hope to see you again soon. Regards, Steffi - Marketing Coordinator

4 out of 5
Great pool and buffet breakfast. Close to everything.

Posted by , from Central coast NSW on 28 Sep 2018

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Comment from Hotel Management

5 Oct 2018 by Steffi

Dear Anne, thanks for your review. We are glad to hear you enjoyed your stay and that the Resort was to your liking. We hope to welcome you back soon. Regards, Steffi - Marketing Coordinator

5 out of 5
Really enjoyed it, it's a lovely place to stay. Kept in great condition, super comfort.

Posted by on 28 Sep 2018

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Comment from Hotel Management

5 Oct 2018 by Steffi

Dear traveller, thanks for your review. We are delighted to hear you enjoyed your stay and we hope to welcome you back soon. Regards, Steffi - Marketing Coordinator

About the Crowne Plaza Hunter Valley

Location 430 Wine Country Drive, Lovedale, NSW 2325

Property Features

A winery is on site. Crowne Plaza Hunter Valley offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 8611 square feet (800 square metres) and includes conference centres. An outdoor pool, a health club, and spa services are also featured at the family-friendly Crowne Plaza Hunter Valley. Parking is available for a fee. This 4-star Lovedale hotel is smoke free.

  • 414 guestrooms or units
  • 2 levels
  • 9 conference rooms
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Winery on site
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 3
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (62.5 km / 38.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Hunter Valley offers 414 forms of air-conditioned accommodation with minibars and a safe. 32-inch Plasma televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Lovedale hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

Redsalt Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property accepts debit or credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property does not provide daily housekeeping for the villa properties. Instead, cleaning is done weekly. For more information, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

This property will place an authorization for full payment at time of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 39.50 for adults and AUD 18.00 for children (approximately)
  • Valet parking fee: AUD 15 per day
  • Late check-out fee: AUD 50.00 (subject to availability)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hunter Valley Hotel Lovedale
  • Crowne Plaza Hunter Valley Hotel
  • Crowne Plaza Hunter Valley Lovedale
  • Crowne Plaza Hunter Valley
  • Crowne Plaza Lovedale
  • Crowne Plaza Hunter Valley Greater Newcastle/Lovedale
  • Crowne Plaza Hotel Lovedale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.