Skip to main content
Beginning of main content
4.1 out of 5

"We have enjoyed our stay with you on both nights. Thank you. " More

By a verified traveller on Sun 17 Mar 2024

Enter dates to see availability

Hotel Description

At Wairakei Resort Taupo you'll be within just a 10-minute stroll of Wairakei Terraces & Thermal Health Spa and Wairakei Natural Thermal Valley. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa, and free self parking.

A day of pampering can include massages, body wraps, and mani/pedis. Geyser Bar is the hotel's own bar. Enjoy the gym, spa tub, sauna, and pool loungers. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of limited parking.

In proximity to this 4-star Wairakei hotel you'll find Lake Taupo.

Economy King

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$128* Per night/room 8 Apr. - 9 Apr.

Tauhara Twin

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Huka Twin

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Twin

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tauhara King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wairakei Resort Taupo ratings based on 295 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wairakei Resort Taupo

Everyone (143) Couples (50) Family (76)
1 out of 5
Terrible room condition. no aircond and the provided fan was fallen apart. Rang the front desk was told the room booked was a cheaper room so nothing they can do. the front desk - Frances was rude and had bad attitude and the manager that night Omkar Khot was quite indifferent and simply offered to change us to the 2 room down the hall. There was a CROCOROACH in the bathroom! photo provided. overall, this is the worst experience through WOTIF booking.

Posted by on 22 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

24 Mar. 2024 by Wairakei Resort Taupo

Dear Rita,Thank you for providing feedback on your recent experience at Wairakei Resort.Please allow us to express our apologies and rest assured that we are taking the appropriate measures to address the problems you have mentioned. It is our hope that you will give us the opportunity towelcome you again to the resort the next time you visit Taupo.Kindest RegardsWairakei Resort

5 out of 5
We have enjoyed our stay with you on both nights. Thank you.

Posted by on 17 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

18 Mar. 2024 by Wairakei Resort

Dear Jan,Thank you for taking your time to leave a review regarding your recent stay with us. We are delighted to have received your fabulous review and we will be sharing this with our fellow staff members. We really look forward to welcoming you back to the resort the next time you visit Taupo.Kindest RegardsLisa WilsonWairakei Resort

4 out of 5

Posted by on 15 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

17 Mar. 2024 by Wairakei Resort

Dear Gary,Thank you for taking the time to leave a review regarding your recent stay at our resort. We are delighted to hear back from you and appreciate the time you have put into it. We love to hear how you enjoyed your time with us and we look forward to welcoming you back the next time you visit Taupo. Kindest RegardsWairakei Resort

5 out of 5
Enjoyable stay, excellent service.

Posted by on 4 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

6 Mar. 2024 by Wairakei Resort

Dear Peter,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo. Kindest Regards Wairakei Resort

3 out of 5
The property is in need of an update. The room was a good size for the 4 of us, and the beds are comfortable but need replacement.

Posted by on 1 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

4 Mar. 2024 by Wairakei Resort

Dear Clare,Thank you for taking your time to leave a rating regarding your recent stay with us. We are happy to get this rating from you and we appreciate the time you have taken to do so. We would like to apologize for any inconvenience that occurred during your stay with us, and we would also like to let you know that your rating is of high importance to us as it helps us monitor where we are and in which areas we need to further improve. Kindest RegardsWairakei Resort

5 out of 5
Helpful, friendly staff. Lovely comfortable bed, spacious room. Restaurant on site, great food. Lovely heated pool!

Posted by on 1 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

4 Mar. 2024 by Wairakei Resort

Dear Stephen,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo.Kindest RegardsWairakei Resort

2 out of 5
The property was tired

Posted by on 21 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

26 Feb. 2024 by Wairakei Resort

Dear Alison,Thank you for providing us with your valuable feedback. We are disappointed to hear that our Resort’s physical space was not exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.Kindest RegardsWairakei Resort

5 out of 5
Friendly check in. Really lovely room with good shower. Restaurant dinner was excellent!

Posted by on 16 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

17 Feb. 2024 by Wairakei Resort Taupo

Dear Brian,Thank you for taking the time to leave a review regarding your recent stay at our resort. We are delighted to hear back from you and appreciate the time you have put into it. We love to hear how you enjoyed your time with us and we look forward to welcoming you back the next time you visit Taupo. Kindest RegardsWairakei Resort

4 out of 5
The only issue was calling them. It took 6 calls and the minimum on hold was 13mins every time. Twice we where cut off while talking

Posted by on 11 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

11 Feb. 2024 by Wairakei Resort

Dear Andy,Thank you for taking the time to leave a review regarding your recent stay with us. Your review is of high importance to us as it includes the areas that we can improve ourselves on and we would also like to take this opportunity to apologize to you for the things that you have mentioned and we will endeavour to correct the problems that you have mentioned with the departments concerned. Your suggestions, recommendations and comments will not go unnotified as we will be sharing them with the concerning departments for further discussion and review. Kindest RegardsWairakei Resort

4 out of 5
The woman who checked us in/out was lovely, and staff were very helpful!

Posted by on 10 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

11 Feb. 2024 by Wairakei Resort

Dear Zemirah,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo.Kindest RegardsWairakei Resort

About the Wairakei Resort Taupo

Location 640 Wairakei Road, Wairakei, 3352

Property Features

Wairakei Resort Taupo offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at Wairakei Resort Taupo. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Wairakei hotel.

  • 187 guestrooms or units
  • 3 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Wairakei Resort Taupo offers 187 accommodations with safes and hair dryers. Rooms open to balconies or patios. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Private balcony or patio
  • Television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Geyser Bar - Onsite bar.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Connecting rooms may be available for the Family Unit and Studio King room categories only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 46 for adults and NZD 30 for children
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wairakei Resort Taupo
  • Bayview Wairakei Hotel Taupo
  • Hotel Bayview Wairakei
  • Resort Taupo
  • Wairakei Taupo
  • Wairakei Resort Taupo Hotel
  • Wairakei Resort Taupo Wairakei
  • Wairakei Resort Taupo Hotel Wairakei
url importing http://www.wotif.com/Wairakei-Hotels-Wairakei-Resort-Taupo.h1668649-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Wairakei-Hotels-Wairakei-Resort-Taupo.h1668649-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Wairakei-Hotels-Wairakei-Resort-Taupo.h1668649-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.