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4.1 out of 5

"Minor maintenance and upkeep of surrounds could be improved. Restaurant very good. " More

By a verified traveller on Sat 20 Apr 2024

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Hotel Description

Hospitality Geraldton, SureStay Collection by Best Western places you in the center of Geraldton, within just a 15-minute stroll of Oakabella Homestead and Queens Park Theatre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 3.5-star Geraldton hotel include Cathedral of St Francis Xavier Church and Lattitude Gallery.

Standard Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$156* Per night/room 15 May - 16 May

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hospitality Geraldton, SureStay Collection by Best Western ratings based on 367 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hospitality Geraldton, SureStay Collection by Best Western

Everyone (199) Couples (90) Business (4) Family (66)
4 out of 5
Minor maintenance and upkeep of surrounds could be improved. Restaurant very good.

Posted by on 20 Apr. 2024

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Comment from Hotel Management

22 Apr. 2024 by Amanda H

Thanks Lyn and David. We appreciate your feedback and kind rating - it is wonderful that you enjoyed The Emerald Room Restaurant too!

5 out of 5
Comfortable and quiet.

Posted by on 15 Apr. 2024

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Comment from Hotel Management

16 Apr. 2024 by Amanda H

Cheers Bruce! Thanks ever so much for your positive rating and thank you for choosing Hospitality Geraldton as your base whilst in town.

4 out of 5

Posted by on 1 Apr. 2024

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Comment from Hotel Management

3 Apr. 2024 by Amanda H

Hi Angelique - thank you so much for choosing to stay with us whilst Geraldton and thank you for your kind rating. We wish you safe and happy travels ahead.

5 out of 5
Friendly and helpful staff. Great meals in the dining room. Would definitely return.

Posted by on 17 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Amanda H

Cheers Diane! Thank you for choosing Hospitality Geraldton. The team look forward to welcoming you back next visit!

5 out of 5
Room was clean, spacious and well stocked with mini bar and complimentary tea, coffee and biscuits. Check in was easy and open late. Room was fantastic value for money! Very happy!

Posted by on 2 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Amanda H

Cheers Melanie! It is fantastic to hear you enjoyed our hospitality and that you found us to be good value - thank you for your kind and positive rating!

4 out of 5
Great little stop over.

Posted by on 15 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Amanda H

Cheers Mellissa! It has been our pleasure to host you at our Hospitality motel locations - wishing you safe and happy travels and great adventures ahead.

2 out of 5

Posted by on 20 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Hayden

Thanks Peter. We hope you enjoyed your time exploring Geraldton.

5 out of 5
Very comfortable beds and good value for an overnight stay in Geraldton.

Posted by on 20 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Hayden

Thanks Philip. We are delighted to hear you found our beds to be comfortable. We are pleased you found us good value for money.

5 out of 5
After a long hot day it was great to be able to have a dip in the pool which was just the right size to do some gentle laps. The breakfast had a good variety of foods and was a good start to our day on the road. We'd stay here again on our next visit to Geraldton.

Posted by on 19 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Hayden

Thanks so much for scoring us 5/5 Christina. We are delighted to hear that you want to stay with us again the next time you explore Geraldton.

4 out of 5
Very attentive service and friendly staff.

Posted by on 2 Dec. 2023

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Comment from Hotel Management

23 Jan. 2024 by Hayden

Thanks Darlene. We are so happy that you found our staff helpful and friendly.

About the Hospitality Geraldton, SureStay Collection by Best Western

Location 169 Cathedral Avenue, Geraldton, WA 6530

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Hospitality Geraldton, SureStay Collection by Best Western. Free self parking is available. This 3.5-star Geraldton hotel is smoke free.

  • 47 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hospitality Geraldton, SureStay Collection by Best Western offers 47 accommodations with minibars and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Geraldton hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Hospitality Geraldton, SureStay Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.68 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Geraldton
  • Best Western Hospitality Geraldton
  • Best Western Hospitality Inn Geraldton
  • Geraldton Best Western
  • Hospitality Inn Geraldton
  • Hospitality Geraldton SureStay Collection Best Western Motel
  • Hospitality SureStay Collection Best Western Motel
  • Hospitality Geraldton SureStay Collection Best Western
  • Hospitality SureStay Collection Best Western
  • Hospitality Geraldton SureStay Collection by Best Western
  • Motel Hospitality Geraldton, SureStay Collection by Best Western
  • Hospitality Geraldton, SureStay Collection by Best Western Hotel
  • Best Western Hospitality Inn Geraldton
  • Best Hospitality Geraldton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.