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Hotel Description

The St. Regis Shenzhen puts you in the heart of Shenzhen, connected to a shopping center and within a 20-minute stroll of KK Mall and Shenzhen Grand Theater. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at Iridium Spa can include hot stone massages, detox wraps, and body wraps along with access to the sauna and spa tub. Decanter serves local and international cuisine. St. Regis Bar/The Drawing is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym, spa tub, and sauna. Meeting rooms and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 5-star Luohu hotel include Shenzhen Museum and Lizhi Park.

Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$255* Per night/room 28 Apr. - 29 Apr.

Suite, 1 King Bed, City View (St. Regis, 2 Bedrooms, Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, City View (Caroline Astor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, City View (Shenzhen, Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Property Features

The St. Regis Shenzhen offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A children's pool, a spa tub, and a sauna are also featured at the luxury The St. Regis Shenzhen. Self parking is free.

  • 290 guestrooms or units
  • 100 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Shenzhen Station (2.6 km / 1.6 mi)
  • Metro station: Hongling Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private spa tubs and iPads. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature washers/dryers and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private indoor hot tub
  • Washer and dryer
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • iPad
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Children's slippers
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Decanter - This bar specializes in local and international cuisine.

Malt - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

St. Regis Bar/The Drawing - This lobby lounge specializes in Fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Elba Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Social All Day Dining - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 268 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shenzhen St. Regis
  • St. Regis Shenzhen
  • St. Regis Shenzhen Hotel
  • The St. Regis Shenzhen Hotel
  • The St. Regis Shenzhen Shenzhen
  • The St. Regis Shenzhen Hotel Shenzhen

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.