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3.8 out of 5

"Staff were very friendly and accommodation was newly renovated - excellent service! " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

At Seagulls Resort you'll be within just a 10-minute stroll of Pallarenda and Jezzine Barracks. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers as well as access to a playground. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 3-star Belgian Gardens hotel include Magnetic Island Ferry Terminal and Queensland Country Bank Stadium.

Superior Small Family with Bath

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$158* Per night/room 30 Mar. - 31 Mar.

Superior Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Two Bed Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Small Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Seagulls Resort ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Seagulls Resort

Everyone (4) Couples (1) Family (3)
5 out of 5
Staff were very friendly and accommodation was newly renovated - excellent service!

Posted by on 25 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Nathan

Hi Joanne,Thanks for the awesome review.Our team are definitely our greatest asset.We look forward to welcoming you back to Seagulls Resort soon!

5 out of 5
Stay here was nice n quiet, room was spacious, comfy n clean. Staff are friend n helpful. The location of the Seagulls isn’t to far from the strand n other attractions. Looking forward to staying here again

Posted by on 19 Feb. 2024

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5 out of 5
Fresh clean rooms, friendly staff, no fuss check in, great pizza.

Posted by on 4 Feb. 2024

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1 out of 5
The property is very rundown and should be closed for safety reasons. There were no staff at the resort at all. Restaurant and bar closed or simply no one working to even order food. No one answers the after hours phone number even during reception times. Worst experience by far.

Posted by on 2 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by Nathan

Hi Daniel, Thank you for taking the time to review us. After reviewing your booking, I note that of the 3 nights you stayed with us our restaurant was closed for 2 of those, which are our scheduled closed days Sunday and Monday. On the first night of your stay, Saturday, our restaurant and bar were open until 8.30pm. Our Resort is in the final stages of our refurbishment so some areas working areas however this is confined to one block at a time and a section of our carpark. I would like to thank you for choosing Seagulls Resort and I wish you well on your future travels.

1 out of 5

Posted by on 12 Dec. 2023

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Comment from Hotel Management

29 Jan. 2024 by Nathan

Hi Albert,Thank you for taking the time to review us. It is unfortunate that you have rated us a 1/10 when you didnt actually stay here. You realised you had booked on a night when our restaurant is closed and left within approx. 10mins. Not really fair to judge us so harshly when you made the error.We wish you well on your future travels

5 out of 5
Fresh, modern, clean and spacious room.

Posted by on 26 Nov. 2023

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Comment from Hotel Management

29 Jan. 2024 by Nathan

Thanks for the review Linda, we hope to see you again!

4 out of 5
Can see that they are doing lots of work on improving the rooms and environment, which is lovely to see. No curtains on windows so we were awake early by lights.

Posted by on 10 Nov. 2023

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4 out of 5
Great value for money although I've noticed that the complimentary water is no longer in the rooms, its the small things

Posted by on 24 Oct. 2023

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Comment from Hotel Management

5 Nov. 2023 by Nathan

Hi Paul,Thank you for your review - we have moved the complimentary water from the fridge to putting it on the bench top. I do apologize if this was not in your room.Thank you for choosing Seagulls Resort

4 out of 5

Posted by on 21 Sep. 2023

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Comment from Hotel Management

28 Sep. 2023 by Management

Thanks for your review Simon!

Property Features

Seagulls Resort offers its guests a children's pool, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, an arcade/game room, and laundry facilities are also featured at the business-friendly Seagulls Resort. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Townsville hotel.

  • 69 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Separate dining area

Internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Townsville Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Seagulls Resort offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star hotel have kitchenettes with separate dining areas. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. LCD televisions are featured in guestrooms. Housekeeping is provided weekly.

  • In-room kitchenette
  • Dining room
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Shower
  • Hydromassage showerhead
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Seagulls Resort has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards
  • Staffed front desk
  • Private entrance
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seagulls Belgian Gardens
  • Seagulls Resort
  • Seagulls Resort Belgian Gardens
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.