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Reviews

4.6 / 5Exceptional
1,833 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Mazda Zoom-Zoom Stadium
    14 min walk
  • Popular Location
    Shukkeien
    19 min walk
  • Popular Location
    Hiroshima City Museum of Contemporary Art
    3 min drive
  • Airport
    Hiroshima (HIJ)
    35 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-21. Try updating your dates to see prices for your trip.

    About this area

    Hiroshima

    Located in Hiroshima, Sheraton Grand Hiroshima Hotel is near a train station. Notable landmarks in the area include Atomic Bomb Dome and Hiroshima Castle, and travelers wishing to experience a bit of culture can try Hiroshima Peace Memorial Museum. Asa Zoological Park and Hiroshima Shokubutsu Park are also worth visiting. Our guests appreciate the hotel's convenience to public transportation: Matoba-cho Station is 12 minutes by foot.

    Popular Location

    What's nearby

    • Mazda Zoom-Zoom Stadium - 14 min walk
    • Shukkeien - 19 min walk
    • Hiroshima Castle - 3 min drive
    • Hiroshima Gokoku Shrine - 3 min drive
    • Hiroshima City Museum of Contemporary Art - 3 min drive

    Getting around

    • Hiroshima Station - 11 min walk
    • Matoba-cho Station - 12 min walk
    • Hiroshima (HIJ) - 35 min drive

    Restaurants

    • Bridges – Open daily.
    • MIYABI-TEI – Serves lunch and dinner daily.
    • Lobby Lounge – Open daily.
    • MIYABI-TEI Bar – Open daily.

    About this property

    Sheraton Grand Hiroshima Hotel

    This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a steam room are onsite. All 238 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with DVD players, and guests will also find free wired Internet and free bottled water.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: JPY 1500 per night

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 2800 for adults and JPY 1400 for children
    2 restaurants
    1 bar
    24-hour room service

    Things to do

    24-hour fitness center
    Indoor pool
    Spa services
    Spa tub
    Steam room

    Family friendly

    Dry cleaning service
    DVD player
    Indoor pool
    Laundry facilities
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Front-desk safe

    Guest services

    Daily housekeeping
    Dry cleaning service
    Front desk (limited hours)
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Wedding services

    Languages spoken

    English
    Japanese

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference center

    Outdoors

    Terrace

    Spa

    6 treatment rooms
    Massages
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Wheelchair-accessible business center
    Wheelchair-accessible fitness center
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible spa

    More

    Designated smoking areas
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Pillow menu
    Rollaway/extra beds (surcharge)

    Bathroom

    Bidet
    Deep soaking bathtub
    Free toiletries
    Hair dryer
    Rainfall showerhead
    Shower/tub combination

    Entertainment

    32-inch flat-screen TV
    DVD player
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Refrigerator

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Slippers
    4.6

    Exceptional

    5 - Excellent
    1,284
    4 - Good
    456
    3 - Okay
    65
    2 - Mediocre
    22
    1 - Poor
    6
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.4
    Amenities
    4.6
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service

    Next to station -,two minute walk - room had great view overbcity

    Stayed 2 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Loved our stay here. 3 nights at the end of January. We had a king bed corner suite. The room was large, clean, well appointed and quiet. Bed was a super king and very comfortable. The location of the hotel was fabulous, 2 minute walk from the train station & street car station, without any noise being heard from the room.

    Stayed 3 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best Hotel in Hiroshima

    Best hotel in Hiroshima and also next to Hiroshima Station. Very convenient location

    Stayed 3 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Perfect in every way

    Stayed 2 nights in Jan. 2020

    3/5

    • Liked: Room comfort
    • Disliked: Cleanliness

    Very Disappointing - hidden fees

    The staff were all very courteous but unfortunately not helpful when we asked for some consideration on issues we raised. We were charged extra to check in early. We needed an early check in so that our toddler could have his afternoon nap after a long morning journey. I would have expected a reasonable hotel to allow the early check in free of charge given the circumstances and also taking into account my long standing participation in their membership scheme. We were told to pay the charge or let our child miss out on his nap. Any parent will tell you that’s not really a choice so we paid the fee. The hotel charges extra to use the swimming pool. It is more than 2,000 yen per person to use the pool, so would cost more than 6,000 yen for my wife and I to take our toddler to the pool which is an outrageous charge. We decided not to accept this charge but remained very disappointed not to be able to avail of the amenity. The staff member who delivered the news about the extra charges showed no willingness to escalate the issue despite the fact this was clearly quite disappointing for us. The breakfast buffet was ok but limited options for vegetarians. All allergens and food contents were clearly marked which was very helpful. Lunch and dinner buffets are really only suitable for meat eaters, and not value for vegetarians. Bedding under the sheets was dirty. Bathroom was tired and a little dingy. Very disappointing.

    Stayed 4 nights in Jan. 2020

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