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5.0 out of 5

"All staff were exceptional, especially the front desk and Manager, Ian. Excellent location, in laneway with good choice of restaurants and couple of b ... " More

By a verified traveller on Sun 09 Jul 2023

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Hotel Description

Imperial Hotel & Spa places you in the center of Hanoi, connected to the convention center and within a short 5-minute stroll of Hang Gai Street and Hanoi Old Town Night Market. Highlights at this family-friendly hotel include in-room free WiFi, free internet, and LCD TVs.

A pampering day can include hot stone massages and Swedish massages along with body scrubs, body treatments, and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find a nightclub, free WiFi in public areas, and a free manager's reception. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Old Quarter hotel include Hoan Kiem Lake and Thang Long Water Puppet Theatre.

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$151* Per night/room 7 Apr. - 8 Apr.

Connecting Room City View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Imperial Suite Room with Old Quarter View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room with City view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Room with City view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Imperial Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Imperial Hotel & Spa

Everyone (1)
5 out of 5
All staff were exceptional, especially the front desk and Manager, Ian. Excellent location, in laneway with good choice of restaurants and couple of bars. Rooms were quiet and comfortable. Breakfast was on the 8th floor and had a good variety. Would highly recommend.

Posted by on 9 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Hieu

Dear Ms.Julie, I would like to send you our sincere thanks for choosing our hotel for your recent holiday. We are happy to know that you feel comfortable when you stay here. We hope to have another chance to welcome you soon.

About the Imperial Hotel & Spa

Location 44 Hang Hanh Street, Hanoi,

Property Features

Imperial Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A nightclub, a rooftop terrace, and spa services are also featured at the family-friendly Imperial Hotel & Spa. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 40 guestrooms or units
  • 8 levels
  • Built in 2009
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Hanoi Railway Station (2.2 km / 1.4 mi)
  • Property shuttles: Airport shuttle, train station pick-up, and shopping center shuttle

Room Amenities

Imperial Hotel & Spa offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Deep soaking tub
  • Minibar
  • In-room dining
  • HD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Travel crib

Food & Drink

The hotel hosts a free manager's reception daily.

Imperial Hotel & Spa has a restaurant serving breakfast only.

Room service is available.

Spa Services

  • Body treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body scrubs
  • Massages
  • Hot stone massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Imperial Hotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 470000.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Children stay free
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Nearby parking fee: USD 7 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 470000.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Imperial
  • Hanoi Imperial Hotel
  • Hotel Hanoi Imperial
  • Hotel Imperial Hanoi
  • Imperial Hanoi
  • Imperial Hanoi Hotel
  • Imperial Hotel Hanoi
  • Imperial Hotel Spa
  • Imperial Hotel & Spa Hotel
  • Imperial Hotel & Spa Hanoi
  • Imperial Hotel & Spa Hotel Hanoi

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.