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3.9 out of 5

"Big shower, private bathroom, very clean and tidy " More

By a verified traveller on Fri 23 Feb 2024

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Hotel Description

Hotel Carlton Mill places you in the center of Christchurch, within just a 5-minute stroll of Hagley Park and within 15 minutes of Christchurch Casino. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Strawberry Fare, serves Regional cuisine and is open for breakfast, brunch, lunch, and dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. On weekday mornings continental breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of free RV/bus/truck parking.

Places within a 30-minute walk of this 3.5-star Merivale hotel include Mona Vale and Christchurch Botanic Gardens.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$132* Per night/room 1 Apr. - 2 Apr.

King Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Twin Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe King Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Carlton Mill ratings based on 102 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Carlton Mill

Everyone (70) Couples (17) Business (2) Family (8)
3 out of 5

Posted by on 12 Mar. 2024

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5 out of 5
Big shower, private bathroom, very clean and tidy

Posted by on 23 Feb. 2024

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5 out of 5

Posted by on 31 Jan. 2024

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4 out of 5
Good

Posted by on 25 Jan. 2024

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4 out of 5

Posted by on 16 Dec. 2023

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4 out of 5

Posted by on 4 Dec. 2023

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5 out of 5

Posted by on 7 Sep. 2023

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3 out of 5

Posted by on 16 Jul. 2023

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5 out of 5
Everything was fine. The lady in reception went out of her way to be helpful and pleasant.

Posted by on 13 May 2023

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3 out of 5
Very noisey. Upstairs room has restaurant fan. Downstairs room noisey with rubbish trucks. Perhaps I am not used to city noise. No radio in the rooms. Wasn’t a coffee plunger in room 4. So I bought one. Green tea would be good

Posted by on 9 May 2023

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Carlton Mill. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Christchurch hotel.

  • 36 guestrooms or units
  • 3 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Christchurch Railway Station (4.1 km / 2.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Carlton Mill offers 36 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Heating
  • Fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 9:00 AM.

Strawberry Fare - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from noon - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from noon - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 25 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at noon
  • Front desk closes daily at 7:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 1
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 9.50–30 for adults, and NZD 9.50–30 for children
  • Rollaway bed fee: NZD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Mill
  • Carlton Mill Christchurch
  • Carlton Mill Hotel
  • Hotel Carlton Mill
  • Hotel Carlton Mill Christchurch
  • Carlton Hill Hotel Christchurch
  • Hotel Carlton Mill Hotel
  • Hotel Carlton Mill Christchurch
  • Hotel Carlton Mill Hotel Christchurch

You should know

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.