Sea Stars Hotel

4.0 star property
Luxury Hai Phong hotel in Ngo Quyen with 2 restaurants

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Sea Stars Hotel

Photo gallery for Sea Stars Hotel

Front of property - evening/night
Indoor pool, outdoor pool
Front of property - evening/night
Deluxe Room, 1 Double Bed, City View
Breakfast buffet

Overview of Sea Stars Hotel

Reviews
7.2

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
1/3A Le Hong Phong, Ngo Quyen District, Hai Phong, 180000
  • Popular LocationIsushi4 min walk
  • Popular LocationParkson TD Plaza14 min walk
  • Popular LocationHai Phong Train Station8 min drive
  • AirportHaiphong (HPH-Cat Bi)15 min drive

Room options

Superior Twin Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Select Comfort bed
Blackout curtains
  • 3 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Select Comfort bed
Blackout curtains
  • 34.9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Select Comfort bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Hai Phong

A luxury stay in the heart of Hai Phong awaits you at Sea Stars Hotel. You'll be within a 15-minute walk of Parkson TD Plaza and 2.3 km (1.4 mi) from Hai Phong Museum. Highlights at this Art Deco hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .A day of pampering can include hot stone massages, facials and mani/pedis. The buffet restaurant, Jupiter Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free WiFi in public areas, a snack bar/deli and coffee/tea in a common area. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 5-property class Ngo Quyen hotel include Do Son Beach and Cat Ba National Park.

What's nearby

  • Hai Phong Museum - 3 min drive
  • Hai Phong Opera House - 4 min drive
  • Lach Tray Stadium - 4 min drive
  • Aeon mall lê chân hải phòng - 6 min drive
  • Navy Museum - 7 min drive

Getting around

  • Hai Phong Train Station - 8 min drive
  • Haiphong (HPH-Cat Bi) - 11 min drive

Restaurants

  • Phương Đông Nhà Hàng - 6 min walk
  • Thiên Hồng Phát Restaurant - 5 min walk
  • Phương Chi - Lẩu Dê - 8 min walk
  • Phut Kim NGAN - 7 min walk
  • Karaoke 87 - 7 min walk

About this property

Sea Stars Hotel

Luxury Hai Phong hotel in Ngo Quyen with 2 restaurants
Sea Stars Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and tour or ticket assistance are also featured at the luxury Sea Stars Hotel. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available.

This Art Deco Hai Phong hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2005
  • Deli
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Sea Stars Hotel offers 90 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 20 treatment rooms including rooms for couples. Services include hot stone massages, facials and manicures and pedicures.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asian Restaurant
  • Jupiter Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 20 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 14 floors
  • Art Deco architecture
  • Banquet hall
  • Building
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sea Stars Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 2900000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 200000 per vehicle (one way)
  • Rollaway bed fee: VND 2900000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Sea Stars Haiphong
Sea Stars Hotel
Sea Stars Hotel Haiphong
Sea Stars Hotel Hai Phong
Sea Stars Hai Phong
Sea Stars Hotel Hotel
Sea Stars Hotel Hai Phong
Sea Stars Hotel Hotel Hai Phong

Frequently asked questions

What is the cancellation policy at Sea Stars Hotel?

Sea Stars Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sea Stars Hotel?

Yep, Sea Stars Hotel has a free self car park.

Are there any beaches close to Sea Stars Hotel?

The closest beach to Sea Stars Hotel is Do Son Beach (21.2 km).

Is there a spa on site at Sea Stars Hotel?

There's no onsite spa, but this property does offer services like facials as well as hot stone massages.

Does Sea Stars Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Sea Stars Hotel?

Sea Stars Hotel features an outdoor pool, an indoor pool and a steam room. All guestrooms come with deep soaking tubs, Select Comfort beds and 24-hour room service.

What makes Sea Stars Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Sea Stars Hotel.

Are there hot tubs in the rooms at Sea Stars Hotel?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Sea Stars Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sea Stars Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sea Stars Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sea Stars Hotel?

No, pets and service animals are not allowed.

Sea Stars Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 45 reviews" "
Rating 8 - Good. 24 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 5 out of 45 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

rachel, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok
It’s close to airport. Nice breakfast. A bit pricy compared to other hotels
Stayed 1 night in Sep 2018

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service
OMG horrible. Just don't, trust me, don't.
Where do I begin, every step was an awful experience and the room service seafood made me sooo sick, sicker than I have been in years. They are shady dishonest bad people through and through!
Stayed 1 night in Jul 2017

4/10 Poor

Duong Minh

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not good hotel to stay, even im smoker i still not able to handle the smell of the cigarette smoke inside the room when i check in The hotel is just good looking at ground & first floor, everything else is very old

8/10 Good

Tingting, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near airport
Near airport, they will keep your passport until check out

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I stayed here briefly before leaving on a ferry to Cat Ba. The hotel is located close to the airport, on the main road leading to it. Staff was friendly and helpful. The hotel has seen better days, but overall the was in decent condition. The breakfast was decent, a combination of Asian and Western dishes.

8/10 Good

Colin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Relaxing,great breakfast,and staff very helpfully. No complains what so ever.

10/10 Excellent

Hy Kim Hao, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff are helpful and very friendly, great services, highly recommended to other people.

2/10 Terrible

Paul, Orange, CA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't even think about this hotel
I have seen a bug inside of toaster at breakfast buffet. The toaster was not working. Almost hotel workers could not understand English, so I've ordered room service for late dinner, a waiter brought "smoked salmon" instead which I've ordered "spaghetti bologna".

8/10 Good

Nicma, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Clean and Comfortable.
This was a very nice hotel the staff were friendly and good with children. It was also quite quiet. The breakfast buffet was good and we enjoyed our stay. Check out the street restaurant just down the road, it was super fresh seafood, but communication was difficult as an English only speaker.

8/10 Good

Anthony M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover to Halong Bay
Stayed in Seastars for one night on 9th Feb 2013 for a stopover en route to Halong. Hotel was clean and comfortable, definitely worth the value for money. Breakfast was plain with not too many selection (beef pho wasn't bad). The surrounding area was quiet and you will have to walk around 15 minutes to get to some street food stalls. A nice stroll of around 45 mins will take you to the city centre. It will cost around VND 50-60,000 to get to Ben Bien Pier (for Halong). Reception staff were friendly but lacking in English (I must say that they do try though!), so it can be difficult, and at times frustrating, to get answers. The night I stayed happened to be Lunar New Year's eve and the hotel was very kind in offering me and my partner a spot at their staff party, serving us free food and booze (we also each received a decent amount of lucky money from the owner/manager). All in all, I would say that Seastars is a good hotel and I would recommend it for a 1 day stopover before heading for Halong.