For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Mandarin Hotel Guangzhou places you in the heart of Guangzhou, within a 20-minute walk of Guangzhou Zoo and 4.9 km (3 mi) from Yuexiu Park. Highlights at this Art Deco hotel include 2 restaurants, a nightclub and free self parking.
You can enjoy TVs with cable channels, and all 240 rooms feature free WiFi, free wired Internet and free local calls. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, room service, safes and hairdryers are available.
The restaurant, Western Restaurant, is open for breakfast, lunch and dinner. Business travellers can take advantage of a business centre and limo/town car service. Other amenities include free WiFi in public areas, concierge services and a 24-hour front desk. There's also the convenience of limited parking.
Attractions within a 20-minute drive of this 4-star Tianhe hotel include Museum of the Mausoleum of the Nanyue King and Canton Tower.
Mandarin Hotel Guangzhou ratings based on 1 Verified Reviews
Review Summary
1.0
out of 5
1.0 out of 5.0
Room cleanliness1.0 out of 5.0
Service & staff1.0 out of 5.0
Room comfort1.0 out of 5.0
Hotel condition1.0 out of 5.0
Guest reviews for Mandarin Hotel Guangzhou
Everyone (1)
1 out of 5
Absolutely disgusting hotel & very rude service!!
Pros:Nothing!
Cons:Everything, please read my review, the hotel should be torched or turned into a brothel.
Location:Shit location, nothing close.
The hotel was filthy from the lobby to the rooms. When I arrived I was given the keys to a room that had not been cleaned. The previous guests had left and they tried to usher me straight in. I missed my first night and therefore was checking in 21 hours after check-in opened. When I went to change my key to a clean room I was told I would have to wait for a room to be cleaned. I reminded them that I was 21 hours late and my room should be ready. The staff were so rude it was disgusting. On night 2 our entire floor was evacuated & there were police everywhere. I had to pack my bag and go down the fire escape. After waiting at reception for at least an hour I was issued with a new key to a different floor with no apology or explanation. When I asked what was going on they said there was no hot water on my previous floor (if you're going to lie try and at least make it believable). The map the hotel had provided Wotif was incorrect which made finding the hotel very difficult. It was in a dodgy area that you couldn't walk to, taxis were the only option. No where to get a coffee or shops/metro close by. Upon checking out, more rude service and then they kept my deposit!! There was no reason for this, no one spoke English fluently and I didn't have time or by this point energy to dispute someone that I knew I wasn't going to win on. This hotel is absolutely repulsive and should not be listed on Wotif anymore. I don't know how it is still available to book.
There are 2 restaurants on site. WiFi is free in public spaces. A business centre and a limo/town car service are available. The business-friendly Mandarin Hotel Guangzhou also features a nightclub, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4-star Guangzhou hotel is smoke free.
1 building
240 guestrooms or units
16 levels
2 dining venues
Built in 2004
Nightclub
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front desk safe
Car service
Concierge
Television in lobby
Bellhop
Lift
No smoking on site
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Airport: Guangzhou (CAN-Baiyun Intl.) (38.4 km / 23.9 mi)
Train station: Guangzhou East Railway Station (2.5 km / 1.6 mi)
Parking: Free self parking
Room Amenities
Mandarin Hotel Guangzhou offers 240 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
In-room dining
Television
Cable channels
Luxury bedding
Shower and tub combination
Rainfall showerhead
Housekeeping (daily)
Local calls (free)
Hairdryer
Safe
Bathrobes
Slippers
Telephone
Iron and ironing board available
Air conditioning
Ensuite bathroom
Food & Drink
Western Restaurant – This restaurant serves breakfast, lunch and dinner.
Chinese Restaurant – This restaurant serves lunch and dinner.
Room service is available.
Hotel Policies
Check-in
Check-in time ends at 5:30 AM
Check-in time starts at 2 PM
Special check-in instructions:
Guests must show the itinerary voucher to the hotel's front desk upon check-in.
Guests booked in the Deluxe Family Suite or the Family Suite room category in a Breakfast Included rate plan receive breakfast for up to 3 guests. Breakfast fees apply for any additional guests. For more details, please contact the property using the number provided on the booking confirmation email.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets and service animals are not allowed at Mandarin Hotel Guangzhou
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
No cots (infant beds) available
No pets or service animals allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between CNY 45 and CNY 230 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Guangzhou Mandarin
Guangzhou Mandarin Hotel
Hotel Mandarin Guangzhou
Mandarin Guangzhou
Mandarin Guangzhou Hotel
Mandarin Hotel Guangzhou
Mandarin Hotel Guangzhou Hotel
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Mandarin Hotel Guangzhou Hotel Guangzhou
You should know
Pets and service animals are not allowed on site.
National Rating
For the benefit of our customers, we have provided a rating based on our ratings system.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
