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Hyatt Regency Hakone Resort and Spa

4.5 star property
Luxury spa resort near Hakone Gora Park

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Hyatt Regency Hakone Resort and Spa

Photo gallery for Hyatt Regency Hakone Resort and Spa

Room, 2 Single Beds, Mountain View | Mountain view
Land view from property
Room, 2 Single Beds (Tatami)
3 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby

Overview of Hyatt Regency Hakone Resort and Spa

Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Popular LocationHakone Gora Park11 min walk
  • Popular LocationHakone Kowakien Yunessun3 min drive
  • Popular LocationHakone Open Air Museum4 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds (Dog Friendly)

Deluxe Room, 2 Single Beds (Dog Friendly)

Deluxe Room, 2 Single Beds (Dog Friendly)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
  • 73 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hairdryer
  • 73 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 56.2 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite

Regency, Executive Suite

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 93 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Tatami)

Room, 2 Single Beds (Tatami)

Room, 2 Single Beds (Tatami)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 67 sq m
  • Sleeps 6
  • 2 Single Beds

Similar properties

Property amenity
Hotel Indigo Hakone Gora, an IHG Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (438)
The price is AU$536
for 1 night
includes taxes & fees
9 May - 10 May
Hotel Indigo Hakone Gora, an IHG Hotel

About the area

Hakone

A luxury stay in Hakone awaits you at Hyatt Regency Hakone Resort and Spa. Within a 30-minute stroll, you'll find Hakone Gora Park and Hakone Kowakien Yunessun. Highlights at this resort include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs. The restaurant, Dining Room Western, serves French cuisine and is open for breakfast, lunch and dinner. Living Room is the resort's own lobby lounge, serving drinks along with light fare. 1141 square feet (106 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free WiFi in public areas, Access to hot tub and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of free train pick-up service. .Places within a 15-minute drive of this 4.5-property class Gora resort include Hakone Open Air Museum and Hakone Shrine.
View more Resorts in HakoneOpens in a new window

What's nearby

  • Hakone Gora Park - 11 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Hakone Open Air Museum - 4 min drive
  • Hakone Shrine - 10 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 15 min walk
  • Tokyo (NRT-Narita Intl.) - 162 min drive

Restaurants

  • COFFEE CAMP - 15 min walk
  • みょうじん - 5 min drive
  • GORA BREWERY & GRILL - 15 min walk
  • ラウンジ花影 - 12 min walk
  • リビングルーム - 1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

Luxury spa resort near Hakone Gora Park
Hyatt Regency Hakone Resort and Spa offers its guests a full-service spa, hot springs, and Access to hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this resort measures 1141 square feet (106 square metres) and includes conference space. A library, a terrace, and tour or ticket assistance are also featured at the luxury Hyatt Regency Hakone Resort and Spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone resort is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Conference rooms
  • 1141 sq ft of conference space
  • 106 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hyatt Regency Hakone Resort and Spa offers 80 accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste.

This Hakone resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and blackout curtains. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM–10:30 AM for a fee: JPY 4,859 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Dining Room Sushi
  • Dining Room Western
  • Living Room

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • Children's dinnerware
  • DVD player
  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,141 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Massage
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: JPY150 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 4859 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

What is the cancellation policy at Hyatt Regency Hakone Resort and Spa?

Hyatt Regency Hakone Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Hakone Resort and Spa?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Hakone Resort and Spa on 8 May 2024 start from AU$552.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Hakone Resort and Spa?

Yep, Hyatt Regency Hakone Resort and Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Hyatt Regency Hakone Resort and Spa?

The closest beach to Hyatt Regency Hakone Resort and Spa is Atami Sun Beach (17.3 km).

Is there a spa on site at Hyatt Regency Hakone Resort and Spa?

Yep, there is an onsite spa at Hyatt Regency Hakone Resort and Spa. You'll enjoy heaps of services like detox wraps, facials and body treatments.

Is Hyatt Regency Hakone Resort and Spa family-friendly?

You bet! With amenities like laundry facilities and free train station drop-off, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise Hyatt Regency Hakone Resort and Spa is a hit with families.

Does Hyatt Regency Hakone Resort and Spa serve breakfast?

You bet, travelers speak well of the cooked-to-order breakfast here! Offered daily between 7:30 AM and 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hyatt Regency Hakone Resort and Spa?

No, Hyatt Regency Hakone Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Hakone Resort and Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Hakone Resort and Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Hakone Resort and Spa?

No, only service animals are allowed.

Hyatt Regency Hakone Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 553 out of 772 reviews" "
Rating 8 - Good. 170 out of 772 reviews" "
Rating 6 - Okay. 28 out of 772 reviews" "
Rating 4 - Poor. 14 out of 772 reviews" "
Rating 2 - Terrible. 7 out of 772 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms
The room was huge and we could see the tip of Mt Fuji. The Spa massage service and onsen was relaxing and what we needed
Stayed 1 night in Jan 2024

10/10 Excellent

lydia

Stayed 2 nights in Jan 2024

8/10 Good

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

xing wu

Stayed 2 nights in Dec 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in Hakone
Beautiful hotel in lovely Hakone. The hotel is impeccable, the staff is amazing. So attentive. The huge fireplace in the center of the lobby is such a treat. Loved it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, beautiful hotel. Highly recommend
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious. Recommended to have own transport for accessibility as the location is quite far away from town.
Stayed 2 nights in Dec 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Daichi

Stayed 1 night in Nov 2023

8/10 Good

sindu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023