12 Mar. 2024 by Management
Hi Jenny, Thank you for your feedback, the team loves receiving positive feedback and works hard to meet guest's expectations. We enjoyed having you and look forward to seeing you again.
31 Jan. 2024 by Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that is not what you experienced.
16 Dec. 2023 by Manager
Hi Cam, We have recently updated the photos for each room, and listed description on all third party websites. So guests are not mislead and you can clearly see there are no doors on the main bedroom. We have planned renovations to our property over 2024 - 2025 to address issues you have mentioned in your review. We appreciate your feed back.
22 Nov. 2023 by Kellie
Hi Helen, Thank you for the lovely review we enjoyed having you stay at Elphin hope to see you again on your next visit.Kind Regards
19 Nov. 2023 by Kellie
Hi Tegan, We are sittuatied in a good spot so close to guests needs. Enjoy the rest of your trip.Kind Regards.
30 Nov. 2023 by Elphin Team
Hi Sally, Thank you for your feedback, I will pass it on to the girls. Wishing you all the best in your travels. Thank you.
6 Nov. 2023 by Kellie
Hi Helen, Thank you staying at elphin i am glad you enjoyed your stay. Enjoy the rest of your trip.Kind Regards
21 Oct. 2023 by Manager
Dear Annette, Thank you for your review and feedback regarding your stay. We are delighted to hear that you found our accommodation to be clean, reasonably priced, and conveniently located. We understand your experience was marred by the noise created by our maintenance workers and guests on the stairs. Here at Elphin Serviced Apartments, we strive to provide our guests with a comfortable experience. We hope you will consider choosing us again in the future, and thank you for your patronage.Warm regards, Elphin Serviced Apartments Management
6 Oct. 2023 by Manager
Dear Nardine,Thank you for taking the time to share your positive experience with us at Elphin Serviced Apartments. We are pleased to know that our location and staff were among the highlights of your stay. At Elphin Serviced Apartments, we strive to provide our guests with quality service and a comfortable environment, and we are glad that we succeeded in doing so for you.We appreciate you choosing Elphin Serviced Apartments and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, RoseElphin Serviced Apartments Manager
28 Sep. 2023 by Manager
Dear Ros,Thank you for taking the time to share your experience with us at Elphin Serviced Apartments. We value your feedback and are delighted to hear that you enjoyed staying with us and found the property to have all of your necessary amenities.We understand and appreciate your comments about the pillows. At Elphin, we strive to provide a comfortable stay for all of our guests and we take comfort very seriously. We will use your feedback as an opportunity to review our pillow selection in order to ensure we meet our guests' needs.Thank you again for being our guest. We hope you choose Elphin Serviced Apartments again in the future! Sincerely, Elphin Serviced Apartments
There's a snack bar/deli on site. WiFi is free in public spaces. Elphin Motel & Serviced Apartments also features express check-out and discounted use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Launceston motel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Elphin Motel & Serviced Apartments offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.