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4.4 out of 5

"Convenient,clean & just a nice place to stay " More

By a verified traveller on Sun 03 Mar 2024

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Hotel Description

Elphin Motel & Serviced Apartments puts you in the heart of Launceston, within steps of Indoor Sports Center and Tassie Tiger Mini Golf. Highlights at this motel include free in-room WiFi.

This motel offers free WiFi in public areas and express check-out. Additionally, you'll find a snack bar/deli. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3-star Launceston CBD motel include City Park and National Automobile Museum.

Standard Room, 1 Queen Bed, Free Wi-Fi & Parking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$117* Per night/room 7 Apr. - 8 Apr.

Three Bedroom Suite, Free Wi-Fi & Parking

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms, Free Wi-Fi & Parking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Courtyard Area, Free Wi-Fi & Parking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Elphin Motel & Serviced Apartments ratings based on 352 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Elphin Motel & Serviced Apartments

Everyone (180) Couples (66) Business (3) Family (98)
4 out of 5
Convenient,clean & just a nice place to stay

Posted by on 3 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Management

Hi Jenny, Thank you for your feedback, the team loves receiving positive feedback and works hard to meet guest's expectations. We enjoyed having you and look forward to seeing you again.

3 out of 5

Posted by on 18 Dec. 2023

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Comment from Hotel Management

31 Jan. 2024 by Management

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that is not what you experienced.

3 out of 5
Booked a two bedroom apartment. It’s not really two bedrooms, the main bedroom with queen bed is in a room off the kitchen area with no door or window. This was a bit disappointing as there was no privacy (there is a flimsy Japanese style screen you can pull across if you’re getting dressed) Also, we weren’t aware that there would be an apartment above us, due to the age and construction of the property this made for a fairly noisy experience with the stairs going up cutting through our apartment and every word spoken clearly audible from above. The apartment looks to have been partly renovated with a new vanity however there is a bit to do to tidy up the details. Beds were pillow top but not overly soft. We had a courtyard however it wasn’t a courtyard but a shared yard space with random furniture and a bbq just out in the open, not really what we expected. Staff were friendly enough without being overly helpful. Located across from a Coles/KMart which is handy, easy flat walk to town takes about 15min.

Posted by on 3 Dec. 2023

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Comment from Hotel Management

16 Dec. 2023 by Manager

Hi Cam, We have recently updated the photos for each room, and listed description on all third party websites. So guests are not mislead and you can clearly see there are no doors on the main bedroom. We have planned renovations to our property over 2024 - 2025 to address issues you have mentioned in your review. We appreciate your feed back.

5 out of 5
Rooms well maintained. Nice attention to detail. Eg hot chocolate as well as tea and coffee. Everything worked well.

Posted by on 21 Nov. 2023

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Comment from Hotel Management

22 Nov. 2023 by Kellie

Hi Helen, Thank you for the lovely review we enjoyed having you stay at Elphin hope to see you again on your next visit.Kind Regards

4 out of 5
Loved the location, supermarket and shopping directly across the road!

Posted by on 18 Nov. 2023

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Comment from Hotel Management

19 Nov. 2023 by Kellie

Hi Tegan, We are sittuatied in a good spot so close to guests needs. Enjoy the rest of your trip.Kind Regards.

5 out of 5

Posted by on 9 Nov. 2023

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Comment from Hotel Management

30 Nov. 2023 by Elphin Team

Hi Sally, Thank you for your feedback, I will pass it on to the girls. Wishing you all the best in your travels. Thank you.

4 out of 5
Great place for a quick overnight stay. It was small but adequate for our stay. We also loved it that we could go shopping for groceries over the road before heading of on our road trip.

Posted by on 5 Nov. 2023

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Comment from Hotel Management

6 Nov. 2023 by Kellie

Hi Helen, Thank you staying at elphin i am glad you enjoyed your stay. Enjoy the rest of your trip.Kind Regards

5 out of 5
Room was clean reasonably priced close to everything some maintenance going on workers were noisy & my room was next to the stairs people were stomping up & down at times but overall great stay

Posted by on 20 Oct. 2023

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Comment from Hotel Management

21 Oct. 2023 by Manager

Dear Annette, Thank you for your review and feedback regarding your stay. We are delighted to hear that you found our accommodation to be clean, reasonably priced, and conveniently located. We understand your experience was marred by the noise created by our maintenance workers and guests on the stairs. Here at Elphin Serviced Apartments, we strive to provide our guests with a comfortable experience. We hope you will consider choosing us again in the future, and thank you for your patronage.Warm regards, Elphin Serviced Apartments Management

5 out of 5
Great location & friendly staff

Posted by on 5 Oct. 2023

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Comment from Hotel Management

6 Oct. 2023 by Manager

Dear Nardine,Thank you for taking the time to share your positive experience with us at Elphin Serviced Apartments. We are pleased to know that our location and staff were among the highlights of your stay. At Elphin Serviced Apartments, we strive to provide our guests with quality service and a comfortable environment, and we are glad that we succeeded in doing so for you.We appreciate you choosing Elphin Serviced Apartments and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, RoseElphin Serviced Apartments Manager

5 out of 5
We were very happy with the property had everything we needed and close to shops & great taxi service in the area. Only neg was the pillows. Need to be a wee softer.

Posted by on 26 Sep. 2023

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Comment from Hotel Management

28 Sep. 2023 by Manager

Dear Ros,Thank you for taking the time to share your experience with us at Elphin Serviced Apartments. We value your feedback and are delighted to hear that you enjoyed staying with us and found the property to have all of your necessary amenities.We understand and appreciate your comments about the pillows. At Elphin, we strive to provide a comfortable stay for all of our guests and we take comfort very seriously. We will use your feedback as an opportunity to review our pillow selection in order to ensure we meet our guests' needs.Thank you again for being our guest. We hope you choose Elphin Serviced Apartments again in the future! Sincerely, Elphin Serviced Apartments

About the Elphin Motel & Serviced Apartments

Location 24 Racecourse Crescent, Launceston, TAS 7250

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Elphin Motel & Serviced Apartments also features express check-out and discounted use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Launceston motel.

  • 28 guestrooms or units
  • 2 levels
  • Deli
  • Express check-out
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: East Tamar Junction Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Elphin Motel & Serviced Apartments offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.

  • Pillowtop beds
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 2:00 PM - 7:00 PM
  • Saturday - Sunday: 2:00 PM - 6:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 2:00 PM - 7:00 PM
  • Saturday - Sunday: 2:00 PM - 6:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Second check-in time starts at 2:00 PM
  • Second check-in time ends at 6:00 PM
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • High chair fee: AUD 10 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elphin & Serviced Apartments
  • Elphin Villas House
  • Elphin Villas House Launceston
  • Elphin Villas Launceston
  • Elphin Hotel Serviced Apartments
  • Elphin Villas Aparthotel Launceston
  • Elphin Villas Aparthotel
  • Elphin Villas - Motel Serviced Apartments & Launceston Tasmania
  • Elphin Villas Motel Launceston
  • Elphin Villas Motel
  • Elphin Villas Motel & Serviced Apartments Launceston Tasmania
  • Elphin Motel & Serviced Apartments Motel
  • Elphin Motel & Serviced Apartments Launceston
  • Elphin Motel & Serviced Apartments Motel Launceston

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.