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4.5 out of 5

"Everything was great. " More

By a verified traveller on Sun 07 Apr 2024

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Hotel Description

At Best Western Plus Goulburn you'll be within a 20-minute stroll of New South Wales Police College and Goulburn Visitor Information Centre. Highlights at this hotel include 2 bars/lounges, a restaurant, and a conference center.

The restaurant, Cascades Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. 4304 square feet (400 square meters) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

With a stay at this 4.5-star Goulburn hotel, you'll be 1.4 km (0.9 mi) from Belmore Park and 3.2 km (2 mi) from Rocky Hill War Memorial.

Superior Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$147* Per night/room 19 May - 20 May

Executive Room, 1 King Bed, Jetted Tub, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds, Kitchenette, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Suite, Multiple Beds, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, Multiple Beds, Non Smoking, Balcony (1st Floor)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Best Western Plus Goulburn ratings based on 621 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Goulburn

Everyone (293) Couples (156) Business (2) Family (144)
5 out of 5
Everything was great.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by Vicki

Hi Carolynne,Thaks for reviewing your stay.

5 out of 5
Room was excellent. Car park not so much.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

2 Apr. 2024 by Vicki

Thanks Shane.2 more apartment wings to go then we will have brand new carpark. Until then we have lots of extra parking and long vehicle parking.Safe Travels

5 out of 5
Convenient location and has a bar and restaurant on site with great food

Posted by on 19 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Emma

Thank you for staying with us in Goulburn We hope to welcome you back sometime Travel Safe

5 out of 5
Very nice facility

Posted by on 3 Dec. 2023

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Comment from Hotel Management

5 Dec. 2023 by Emma

Thank you for your kind words We hope to welcome you back sometime Merry Christmas & safe travels Best Western Plus Goulburn

2 out of 5
I

Posted by on 22 Nov. 2023

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Comment from Hotel Management

27 Nov. 2023 by Emma

Thank you for staying with us in Goulburn Merry Christmas

5 out of 5
One of the best Motels I have ever stayed in. Will always return to this motel. Excellent in every manner.

Posted by on 20 Nov. 2023

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Comment from Hotel Management

21 Nov. 2023 by Emma

Hi Michael. Thank you so much for your kind words Thank you for staying with us in GoulburnWe hope to welcome you back sometimeWishing you all the best & safe travelsEmma Backhouse Best Western Plus Goulburn

5 out of 5

Posted by on 19 Nov. 2023

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Comment from Hotel Management

20 Nov. 2023 by Emma

Thank you for staying with us in Goulburn. We hope to welcome you back sometime Safe Travels

5 out of 5

Posted by on 11 Oct. 2023

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Comment from Hotel Management

6 Nov. 2023 by Emma

Thank you for staying with us in GoulburnWe hope to welcome you back sometimeWishing you all the best & safe travelsEmma Backhouse Best Western Plus Goulburn

4 out of 5

Posted by on 2 Oct. 2023

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Comment from Hotel Management

3 Oct. 2023 by Emma

Thank you for staying with us in Goulburn. We appreciate your feedback We hope to welcome you back sometime Safe Travels

5 out of 5
We booked last minute (without any issues) and the room was a lovely surprise! It was very well set out with a great bathroom and kitchen and a small but pleasant back patio. The trees surrounding the venue has just started blooming and you could shut out all of the outdoor noise so it was lovely and quiet. The staff were also all friendly, helpful and efficient! It really was a good stay!

Posted by on 17 Sep. 2023

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Comment from Hotel Management

17 Sep. 2023 by Emma

Thank you for staying with us in Goulburn. We appreciate your kind words. We hope to welcome you back sometime Safe travels

About the Best Western Plus Goulburn

Location 77 Lagoon Street, Goulburn, NSW 2580

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business center and 3 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 4304 square feet (400 square meters) and includes a conference center. The business-friendly Best Western Plus Goulburn also features a terrace, complimentary newspapers in the lobby, and a fireplace in the lobby. A complete renovation of Best Western Plus Goulburn was completed in 2018. This 4.5-star Goulburn hotel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2 bars or lounges
  • 4304 sq ft of conference space
  • 400 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: Goulburn Station (1.8 km / 1.1 mi)

Room Amenities

Best Western Plus Goulburn offers 57 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Premium digital television is provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Goulburn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Cascades Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Weeping birch Cafe - Overlooking the garden, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 6:00 AM - 10:00 PM
  • Sunday - Sunday: 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 6:00 AM - 10:00 PM
  • Sunday - Sunday: 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This hotel will place an authorization for AUD 100 for incidentals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 8.00–34.0 for adults, and AUD 8.00–34.00 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Centretown
  • BEST WESTERN Centretown Goulburn
  • BEST WESTERN Centretown Motel
  • BEST WESTERN Centretown Motel Goulburn
  • BEST WESTERN Goulburn
  • Centretown Goulburn
  • Goulburn BEST WESTERN
  • Best Western Goulburn Motel
  • Best Western Plus Goulburn Motel
  • Best Plus Goulburn Goulburn
  • Best Western Plus Goulburn Hotel
  • Best Western Plus Goulburn Goulburn
  • Best Western Plus Goulburn Hotel Goulburn

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.