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3.9 out of 5

"Great place to stay before flying out early from the airport " More

By a verified traveller on Wed 27 Mar 2024

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Hotel Description

At PARKROYAL Melbourne Airport, you'll be connected to the airport and 3 km (1.9 mi) from URBNSURF Sports Park. Highlights at this luxury hotel include in-room free WiFi, free internet, and LCD TVs.

The restaurant, Airo Restaurant, is open for breakfast and dinner. Bar Airo is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, spa tub, and sauna. Other amenities include free WiFi in public areas, a conference center, and a 24-hour business center. Each morning buffet breakfast is served between 6 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4.5-star Melbourne Airport hotel include Royal Melbourne Showgrounds and Highpoint Shopping Centre.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$310* Per night/room 30 Mar. - 31 Mar.

Spa Suite - Runway View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room - Runway View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

PARKROYAL Melbourne Airport ratings based on 303 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for PARKROYAL Melbourne Airport

Everyone (144) Couples (69) Family (49)
5 out of 5
Great place to stay before flying out early from the airport

Posted by on 27 Mar. 2024

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5 out of 5
Locality

Posted by on 22 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Park Royal MELBOURNE AIRPORT

Dear Michael, Thank you very much for taking the time to complete our online guest survey following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Thank you once again for your time and we all hope to have the pleasure of welcoming you back in the not too distant future. Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

5 out of 5
Walkable distance from airport and the view was great from the room.

Posted by on 21 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Park Royal MELBOURNE AIRPORT

Dear Narayanan, Thank you very much for taking the time to complete our online guest survey following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Thank you once again for your time and we all hope to have the pleasure of welcoming you back in the not too distant future. Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

4 out of 5
Good room service, great view of runway, so convenient.

Posted by on 15 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by PARKROYAL Melbourne Airport

Dear Yvonne, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

5 out of 5
Clean, friendly convenient

Posted by on 13 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by PARKROYAL Melbourne Airport

Dear Cameron, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

5 out of 5

Posted by on 13 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by PARKROYAL Melbourne Airport

Dear Donna, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

5 out of 5
Another great stay

Posted by on 9 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by PARKROYAL Melbourne Airport

Dear Gemma. Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

2 out of 5
Room booked for 2 adults I child, no bed for child. Reno’s happening, so dining area closed but used conference area for breakfast and dinner Blinds in area couldn’t come down as broken. Hot afternoon sun not pleasant at all. One of the staff with no name tag very rude to some guest.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by PARKROYAL Melbourne Airport

Dear Irene, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. I would like to apologise for the lack of customer service and attention to detail, and thank you for highlighting this concern. It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure we meet your expectations. I have forwarded this response to the respective manager to investigate further and act accordingly. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

3 out of 5
Reception was as expected, pleasant and efficient staff. Room was standard fare but well below value for money at $533 night. Low hum from the refrigerator meant a disturbed sleep. Very limited food with a basic restaurant at a fixed price of $65 head self serve bain marie style. Sweets were limited. All in all a very poor stay for just short of $700 for a night.

Posted by on 24 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by PARKROYAL Melbourne Airport

Dear Rodney, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

1 out of 5

Posted by on 23 Feb. 2024

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Comment from Hotel Management

25 Mar. 2024 by Park Royal MELBOURNE AIRPORT

Dear Jefferson, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

About the PARKROYAL Melbourne Airport

Location Arrival Drive, Melbourne Airport, VIC 3045

Property Features

As a guest of PARKROYAL Melbourne Airport, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury PARKROYAL Melbourne Airport. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 276 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

PARKROYAL Melbourne Airport offers 276 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.

Bar Airo - This bar serves light fare only.

Airo Restaurant - This restaurant serves breakfast and dinner. A children's menu is available. Open daily.

Airo Café - This café serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Parking height restrictions apply
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 per person
  • Self parking fee: AUD 40 per night
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Airport PARKROYAL
  • PARKROYAL Hotel Melbourne Airport
  • PARKROYAL Melbourne Airport
  • Parkroyal Melbourne Airport Hotel Melbourne
  • PARKROYAL Melbourne Airport Hotel
  • Parkroyal Melbourne Melbourne
  • PARKROYAL Melbourne Airport Hotel
  • PARKROYAL Melbourne Airport Melbourne Airport
  • PARKROYAL Melbourne Airport Hotel Melbourne Airport

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.