4.3 out of 5

A luxury stay in the heart of Surfers Paradise awaits you at Watermark Hotel & Spa. Within just a 10-minute stroll, you'll find popular attractions like Cavill Avenue and Surfers Paradise Beach. Highlights at this family-friendly hotel include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy WiFi, coffee/tea makers, and safes, featured in all 388 rooms. In-room dining is easy with amenities like refrigerators and room service. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, hair dryers, phones, and irons/ironing boards are available.

Property Features

Watermark Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with a spa tub and a fitness center. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business center and meeting rooms. A seasonal outdoor pool, tour/ticket assistance, and an arcade/game room are also featured at the luxury Watermark Hotel & Spa. Parking is available for a fee.

This 4.5-star Surfers Paradise hotel is smoke free.

  • 1 building
  • 388 guestrooms or units
  • 20 levels
  • 2 dining venues
  • 4 conference rooms
  • Built in 2011
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( AUD 5 per day )

Available in some public areas: Wireless internet access ( AUD 5 per night )

Parking

Self parking (surcharge), Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (21.4 km) 
  • Parking: Valet parking and self parking available for a surcharge 

Room Amenities

Watermark Hotel & Spa offers 388 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Waves Buffet Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Cliffords Grill n Lounge - This restaurant serves dinner only. Open select days.

Walrus Social House - This bar serves lunch and dinner.

Late night fare is available from room service (during limited hours).

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage 
  • Deep tissue massage 
  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Minimum Spring Break check-in age is 21 years old.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Breakfast fee: between AUD 29.50 and AUD 29.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per night (rates may vary)
  • Self parking fee: AUD 20 per night
  • Valet parking fee: AUD 30 per day
  • Rollaway bed fee: AUD 40 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Hotel Watermark
  • Watermark Hotel Surfers Paradise
  • Watermark Surfers Paradise
  • Watermark Hotel & Spa Gold Coast Surfers Paradise
  • Watermark Hotel And Spa Gold Coast
  • Watermark Hotel Gold Coast
  • Watermark Hotel

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.