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4.6 out of 5

"A great place to stay that is in a relaxing environment with excellent customer service " More

By a verified traveller on Mon 29 Jan 2018

Hotel Description

A luxury stay in Tamborine Mountain awaits you at this condo resort. You'll be 2 km (1.3 mi) from Tamborine Mountain Golf Culb and 4.5 km (2.8 mi) from Tamborine National Park Witches Falls Section. Highlights at this boutique condo resort include free daily breakfast, free self parking and a spa tub.

You can enjoy a flat-screen TV with a DVD player, and condo features a private spa tub, a fireplace and a balcony. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a soaking tub, bathrobes and free toiletries. An iPod dock, a sitting area and a coffee/tea maker are also available.

A day of pampering can include deep-tissue massages, hot stone massages and facials. Plus you'll find free WiFi in public areas, a business centre and concierge services. Each morning free breakfast is served.

Within a 30-minute drive of this 5-star Mount Tamborine condo resort, attractions include Warner Bros. Movie World and Wet'n'Wild Gold Coast.

Deluxe Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$314 per night

The Escarpment Retreat ratings based on 142 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Escarpment Retreat

Everyone (22) Couples (117) Family (3)
4 out of 5
The property itself was stunning. Beautiful streams, trees and hideaway cabins made you feel like you were in another world. Loved the views and sounds of the rainforest as we slept. Great food and a nice comfy bed at night. All in all great weekend away. Only disappointing thing was that the fireplace wasn’t operating.

Posted by on 1 May 2019

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5 out of 5

Excellent service and friendly staff

A great place to stay that is in a relaxing environment with excellent customer service

Posted by , from Rockhampton, QLD on 29 Jan. 2018

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Comment from Hotel Management

30 Jan. 2018 by Carolynne

How very kind of you Bryan. It is always a pleasure to have such nice guests stay. We hope that down the track you may consider coming back again. We appreciate you taking the time to review us.

5 out of 5

Another fantastic stay

Beautiful grounds, lovely room, tremendously helpful and pleasant staff. This was my third stay, and the quality of the service will keep me coming back!

Posted by , from Melbourne on 30 Dec. 2017

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Comment from Hotel Management

2 Jan. 2018 by Carolynne

We really do appreciate your feedback. It is our pleasure to have you stay with us. We look forward to you come again. We wish you a wonderfully happy and safe New Year.

5 out of 5

Stayed in Villa 4 at The Escarpment

The stay was only meant to be for 2 nights over the weekend but we asked for an extra night stay. Hospitality service was excellent and quality of stay was fantastic. The only thing was that the room was naturally to dark and not enough natural sunlight so needed to use lights to brighten the room most of the time. Other then that our stay was fabulous! I would definitely recommend this retreat to family and friends :D

Posted by , from Brisbane, QLD on 18 Dec. 2017

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3 out of 5

Beautiful resort bad on-call masseuse

Pros: Complimentary hot breakfast - This is a wonderful idea! The gardens and craftsmanship of nature Friendly reception Spa bath with a beautiful view
Cons: Unfortunately I had to knock two whole stars off because the massage was horrible. I paid $110 for my poor body to be beaten and thumped.
Location: The location is up high in the mountains and the view is stunning We highly recommend the local authentic wood fire Italian pizza Winery & Caves
The beautiful green scenery and vine walk through to reach our front door was beautifully crafted. As I opened the door there was a beautiful lavender type scent that smelt divine. The room was stunning and very happy to see some yummy chocolates and wine on ice greet us with a cheese platter in the fridge. I am a huge cheese and wine enthusiast and these were delicious. The sounds of the birds, frogs and other creatures of nature were hypnotic and wonderful to listen to at night time. The log fire was wonderful to sit by and warm my feet and the position of the air conditioner was at just the right angle for when it was a little hotter. Our expectations of the actual resort itself exceeded our expectations. I deeply apologise however I needed to knock two whole stars off my stay because the massage I had was terrible. $110 is a lot of money to pay to be beaten and thumped in agony. It was not enjoyable. I told the woman three times during my massage she was hurting me. My poor head copped a beating she was so rough. The next day I was so sore that I couldn't enjoy my stay as I had to lay in bed and recover. I could barely move. I even had bruising on my feet! I was so upset at this experience I cried. She asked me how I enjoyed my massage and admittedly I said "Ok thank you" but it was because she asked me right in front of her next client and I felt obliged in such a position. This experience really upset me. My husband had a different masseuse and loved his massage.

Posted by , from Australia on 20 Nov. 2017

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5 out of 5
Pros: Architecture and value for money.
Location: Great location, excellent spanish cafe just opened up the street is highly recommended.
Wonderful cabin hidden in the mountains, room was amazing and an excellent place to escape and unwind.

Posted by on 13 Nov. 2017

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Comment from Hotel Management

2 Jan. 2018 by Carolynne

Many thanks for taking the time to write your review. We are glad you followed through and enjoyed the new restaurant, Le Chile. They are lovely people and do a great job. We love having them on this side of the mountain! We hope that you will visit us again. Cheers,

4 out of 5

central location

Pros: quite
Cons: better tv reception
Location: lots to do and see
nice and relaxing easy drive to gold coast great views

Posted by , from sunshine coast on 8 Apr. 2017

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4 out of 5

Wonderful retreat

Beautiful location surrounded by trees with great views. Friendly helpful staff, the room has everything you could anticipate you would need. Great local community and shops. Make a reservation at three little pigs for dinner - best dining experience I have ever had. The only downside is the cabins are very close together and the balconys look into each other and into the opposite cabins room so we had to keep the blinds closed. The cabins share a wall and you can here everything, however with respectful neighbours this isn't a huge problem. if the cabins were better separated this would be perfect.

Posted by , from victoria on 8 Jan. 2017

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5 out of 5

Great Breakfast included

Pros: Everything
Location: great lots to do
Thanks so much for having us. Cant wait to come back in winter and try the fireplace.

Posted by on 18 Nov. 2016

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5 out of 5

PEACEFUL AND RELAXING

Location: plenty of pubs, cafes and restaurants close by
from the moment we arrived, we were treated to excellent hospitality and service. we arrived earlier than the specified check in time and we given a welcome champagne in the lovely dining recreational room. our rooms were super comfy and spotless. breakfast was simple and tasty. would definitely come back and would recommend to anyone who is looking for a relaxing and peaceful place to stay.

Posted by , from Brisbane on 16 Oct. 2016

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Property Features

Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A hot tub, spa services, and a library are also featured at the luxury The Escarpment Retreat. Free self parking is available. This 5-star Tamborine Mountain condo resort is smoke free.

  • 1 floor
  • 6 guestrooms or units
  • 3 buildings
  • Built in 2005
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (57.2 km / 35.5 mi)
  • Parking: Free self parking

Room Amenities

This condo resort offers 6 forms of air-conditioned accommodation with private hot tubs and fireplaces. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 5-star condo resort has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a deep soaking bath, a complimentary bathrobe, complimentary toiletries and a hairdryer. Flat-screen televisions come with DVD players. Business-friendly amenities include desks and telephones. Additionally, rooms include iPod docking stations and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private hot tub
  • In-room kitchenette
  • Fireplace
  • Private balcony
  • Sitting area
  • Deep soaking tub
  • iPod dock
  • Flat-screen television
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free breakfast daily from 8:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the condo resort include a spa tub.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 5 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

This property accepts Visa and MasterCard for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. American Express is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after 5 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Escarpment Retreat Condo Mount Tamborine
  • Escarpment Retreat Condo
  • Escarpment Retreat Mount Tamborine
  • Escarpment Retreat Condo Tamborine Mountain
  • Escarpment Retreat Tamborine Mountain

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Children 18 years old and younger aren't allowed at this property.