4.2 out of 5

"Welcoming and helpful staff compliment the well presented Ramada Hotel, Hope Island. The room was very clean, tidy and comfortable. The bathroom was ... " More

By a verified traveller on Wed 15 Nov 2017

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Hotel Description

At Ramada Hotel Hope Harbour, you'll be 9.5 km (5.9 mi) from Warner Bros. Movie World and 9.7 km (6 mi) from Wet'n'Wild Water World. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and a marina.

Flat-screen TVs with first-run films are featured in all 70 rooms, and you can enjoy free WiFi, balconies or patios, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Ceiling fans, safes, and hairdryers are also available.

The restaurant, Pier Restaurant, serves regional cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness centre, steam room, kids' swimming pool, and pool loungers. Business travelers can take advantage of a conference centre and meeting rooms. Added amenities include free WiFi in public areas and spa services. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 4-star Hope Island hotel include Dreamworld and Sea World.

Standard Accessible Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$116 per night

Standard Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Harbour King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe King Marina View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marina View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Marina View Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ramada Hotel Hope Harbour ratings based on 235 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

Riverside harbour and cafes

Welcoming and helpful staff compliment the well presented Ramada Hotel, Hope Island. The room was very clean, tidy and comfortable. The bathroom was spacious and had a bath tub. However, there was no exhast fan which meant the bathroom does steam up when running a bath or taking a hot shower.

Posted by , from Gold Coast, Australia on 15 Nov 2017

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Comment from Hotel Management

18 Nov 2017 by General Manager

Dear Wayne, Thank you for your visit and feedback. Always grateful to get comments and getting the opportunity to improve our standards for the future. Look forward to your next visit. With best regards, Rene Stern General Manager

4 out of 5

Out of the main rush of the Gold Coast.

Pros: The cleanliness and privacy overlooking the water, just so peaceful.
Cons: Just the entertainment.
Location: Great, away from the busy shopping strips and traffic.
We really enjoyed it other than the Entertainment. The 'gentlemen' were good on stage but then they sat near the bar and were foul mouthed and sexually inappropriate. I would never want to hear them again, they thought they were 20 years old and spoke of the crowd and others like they were prostitutes. Just disgusting old men. I would be watching my children around them that is for sure.

Posted by on 30 Oct 2017

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Comment from Hotel Management

16 Nov 2017 by General Manager

Dear Guest, Thank you for your feedback. We have zero tolerance for such behaviour and have dealt with the situation immediately. Happy to hear your stay was peaceful and enjoyed the scenic views of Hope Island, always great to share this beautiful part of the world. We hope to see you soon again. Thank you again for your feedback. With best regards Rene Stern General Manager

4 out of 5

Great hotel away from hustle and bustle.

Great hotel just far enough away from the hustle & bustle of Gold Coast. Super close to Movieworld & Dreamworld.

Posted by , from Sperling on 4 Oct 2017

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Comment from Hotel Management

27 Oct 2017 by General Manager

Dear Serina, Thank you for choosing our beautiful destination at Hope Island and taking advantage of the destinations to all theme parks. look forward to having you with us again in the near future. With best regards, Rene Stern General Manager

4 out of 5
I came to the Gold Coast from Melbourne for a surprise birthday. Unfortunately I left it till the last moment to book and discovered it was a holiday weekend and school holidays and everything was booked out so I got on to Wotif and booked a package that included 2 nights at Hope Island. Because I was without a vehicle I felt totally isolated with no public transport nearby. It cost me heaps for taxis each time I left the building. Also, just 2 little things. Wouldn't it be nice to leave a couple of little packs of biscuits to have with coffee when you arrive and 3 coat hangers is not enough.

Posted by , from Patterson Lakes on 3 Oct 2017

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Comment from Hotel Management

27 Oct 2017 by General Manager

Dear Betty, Thank you for your feedback. We appreciate your comments and value all information, giving us the opportunity to improve guest experiences. We hope to see you back some time in the future. With best regards, Rene Stern General Manager

4 out of 5

1 night stay.

Was upgraded to a harbour view room for free, offered complimentary drinks on arrival and breakfast at a discounted rate. Comfortable large room. Only complaint was the portacot could not be fully assembled due to a broken latch.

Posted by , from Brisbane on 29 Sep 2017

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Comment from Hotel Management

26 Oct 2017 by General Manager

Dear Rick, Thank you for taking the time and sharing your comments and always great to hear when our guests get a complimentary upgrade. Look forward to your next visit. With best regards, Rene Stern General Manager

4 out of 5

Nice clean hotel

Only negative is a fair way from any stores & they do not offer any kind of free shuttle service .

Posted by , from sydney on 29 Sep 2017

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Comment from Hotel Management

26 Oct 2017 by General Manager

Dear Maureen, Thank you for your comments. We are visiting the possibility of having a shuttle service in the future for our guests. With best regards, Rene Stern General Manager

5 out of 5

Nice hotel close to theme parks

Pros: Close to theme parks, free WIFI and movies, free parking, food good.
Cons: Pillows are not that comfortable; on the hard side.
Room clean and attractive. Free movies and WIFI were great. Room service food was very good (Fish&Chips very good). A bit in the middle of nowhere but with a lovely marina outside. Surrounding area is in a building phase. Stayed with 2 children in the room and was big enough. Would stay again.

Posted by , from Sunshine Coast on 20 Sep 2017

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Comment from Hotel Management

26 Oct 2017 by General Manager

Dear Bob, Thank you for your visit at our Hotel. Happy to hear the family had a good time and enjoyed our famous fish and chips as well. See you soon again. Best regards, Rene Stern General Manager

4 out of 5
Convenient and not overpriced. Got a late check out last minute for free.

Posted by on 16 Sep 2017

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Comment from Hotel Management

26 Oct 2017 by General Manager

Dear Guest, Great to hear that we could help out with an extended stay during your visit. Look forward to your next visit. With best regards, Rene Stern General Manager

4 out of 5

Overlooked Marina

Pros: quiet
Cons: breakfast buffet was not updated with food or crockery when they ran out
Location: Close to theme parks, harbour town and Gold Coast
Good hotel with comfortable bed Very quiet location with view over Marina Close to theme parks and Harbour town as well as short trip to Surfers

Posted by , from Central Coast NSW on 14 Sep 2017

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Comment from Hotel Management

17 Sep 2017 by Shane

Hi Warwick, Thanks for your review. Will pass on your feedback with your breakfast experience as we aim to exceed all guests expectations. Glad to see you had a very enjoyable stay otherwise Warm Regards Shane

5 out of 5
The Hotel staff very very helpful & Friendly also the Hotel itself is very clean and comfortable

Posted by on 12 Sep 2017

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Comment from Hotel Management

26 Oct 2017 by General Manager

Dear guest, Always great to hear when our staff go over and above guest expectations. Thank you sharing your comments. With best regards, Rene Stern General Manager

About the Ramada Hotel Hope Harbour

Location 11 John Lund Drive, Hope Island, QLD 4212

Property Features

Ramada Hotel Hope Harbour offers its guests a marina, 2 the outdoor swimming pools, a steam room, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11195 square feet (1040 square metres) and includes conference centres. A kid's pool, spa services, and a terrace are also featured at the business-friendly Ramada Hotel Hope Harbour. A round-trip airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Ramada Hotel Hope Harbour was completed in December 2014. This 4-star Hope Island hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • 5 conference rooms
  • 11195 sq ft of conference space
  • 1040 sq. m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (53.4 km / 33.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ramada Hotel Hope Harbour offers 70 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies or patios. 40-inch Flat-screen televisions come with first-run films. Bathrooms include complimentary toiletries and a hairdryer. Hope Island's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • First-run films
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Pier Restaurant – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness centre.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available upon request during limited hours. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD26.90 for adults and AUD0 for children (approximately)
  • Airport shuttle fee: AUD110 per vehicle (one-way)
  • Rollaway bed fee: AUD40.00 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel Hope Harbour Hope Island
  • Ramada Hotel Hope Harbour
  • Ramada Hope Harbour Hope Island
  • Ramada Hope Harbour
  • Chancellor Hotel Hope Island
  • Ramada Hotel Hope Harbour Hope Island, Gold Coast, Australia

You should know

  • Ramada Hotel Hope Harbour offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.