4.2 out of 5

"friendly service when we checked in. Car park was high enough to fit my tall 4x4 in. Free wifi. House keeping daily is lovely. A great place to stay " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A family-friendly stay in Hope Island awaits you at Ramada by Wyndham Hope Harbour. You'll be 13.4 km (8.3 mi) from Dreamworld and 13.2 km (8.2 mi) from Warner Bros. Movie World. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and a marina.

Flat-screen TVs with digital channels are featured in all 70 rooms, and you can enjoy free WiFi, balconies or patios, and first-run films. In-room dining is easy with amenities like fridges and room service. Coffee/tea makers, ceiling fans, and safes are also available.

The restaurant, Pier Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness centre, sauna, kids' swimming pool, and pool loungers. Business travelers can take advantage of a conference centre and meeting rooms. Added amenities include free WiFi in public areas, a coffee shop/café, and spa services. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 4-star Hope Island hotel include Wet'n'Wild Gold Coast and Surfers Paradise Beach.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$112 per night

Deluxe King Marina View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marina View Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Harbour King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ramada by Wyndham Hope Harbour ratings based on 285 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada by Wyndham Hope Harbour

Everyone (266) Couples (6) Business (4) Family (9)
5 out of 5
Rooms were good, staff friendly and accommodating. Food not very good

Posted by on 16 Dec 2018

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4 out of 5
Stayed in a simple room as we just needed a room for one night. Nice hotel just not in walking distance for anything & bathroom/shower tired & needs replacing. Will stay again as still good value.

Posted by on 16 Dec 2018

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5 out of 5
Beautiful location & very relaxed vibe here. Our room was right near the pool so the kids had a ball & I could sit & watch them from my chair.

Posted by on 13 Dec 2018

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3 out of 5

Posted by on 21 Nov 2018

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Comment from Hotel Management

30 Nov 2018 by General Manager

Thank you for your feedback

3 out of 5
Friendly staff, nice location. Our room was quite difficult to get to and from with a small child and baggage as it was located down a flight of stairs from level 3. Perhaps the hotel should consider which room is allocated when a booking with a child is made.

Posted by , from Brisbane on 2 Nov 2018

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Comment from Hotel Management

12 Nov 2018 by General Manager

Dear Erin, Thank you kindly for your visit and feedback. It certainly is a valid comment and normally is adhered to. We apologize for any inconvenience caused and hope to arrange a more appropriate room for you next time. With best regards, Rene Stern General Manager

2 out of 5

Posted by on 28 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by General Manager

Thank you for your feedback.

5 out of 5
The hotel room was so spacious and had great tv entertainment with free movies! The view of the marina is beautiful, and the staff were so friendly! Thank you for a fantastic stay.

Posted by , from Newcastle, NSW on 15 Oct 2018

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Comment from Hotel Management

17 Oct 2018 by General Manager

Thank you Courtney, see you soon again. With best regards, Rene Stern General Manager

4 out of 5
Pleasant hotel, quiet and appropriate to our purpose for being there.

Posted by , from Christchurch on 8 Oct 2018

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Comment from Hotel Management

17 Oct 2018 by General Manager

Hi Debra, Thank you for taking the time and giving us some feedback. We hope to have you back in the near future again. With best regards, Rene Stern General Manager

4 out of 5

Posted by on 14 Sep 2018

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Comment from Hotel Management

3 Oct 2018 by General Manager

Thank you for your review. With best regards, Rene Stern General Manager

4 out of 5
Lovely clean rooms but was situated quite away from the only lift available.

Posted by on 10 Sep 2018

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Comment from Hotel Management

3 Oct 2018 by General Manager

Dear Guest, Thank you kindly for giving us some feedback. We hope to see you back soon and please ask our lovely staff for any preferences upon your next arrival and will try to meet your request to their best ability. With best regards, Rene Stern General Manager

About the Ramada by Wyndham Hope Harbour

Location 11 John Lund Drive, Hope Island, QLD 4212

Property Features

Ramada by Wyndham Hope Harbour offers its guests a marina, 2 the outdoor swimming pools, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A kid's pool, spa services, and a terrace are also featured at the family-friendly Ramada by Wyndham Hope Harbour. A round-trip airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Hope Island hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • 5 conference rooms
  • 300 sq. m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (55.6 km / 34.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ramada by Wyndham Hope Harbour offers 70 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies or patios. 40-inch Flat-screen televisions come with digital channels and first-run films. Bathrooms include complimentary toiletries and a hairdryer. This Hope Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • First-run films
  • Fridge
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Pier Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Marlin Bar – Overlooking the ocean, this family restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 6 AM to 10 PM. Contact the property in advance to make arrangements. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 6 AM to 10 PM. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 26.90 for adults and AUD 0 for children (approximately)
  • Airport shuttle fee: AUD 110 per vehicle (one-way)
  • Rollaway bed fee: AUD 40.00 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel Hope Harbour Hope Island
  • Ramada Hotel Hope Harbour
  • Ramada Hope Harbour Hope Island
  • Ramada Hope Harbour
  • Chancellor Hotel Hope Island
  • Ramada Hotel Hope Harbour Hope Island, Gold Coast, Australia

You should know

  • Ramada by Wyndham Hope Harbour offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.