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You can enjoy flat-screen TVs with digital channels, and all 104 rooms feature free WiFi, separate bathtubs and showers, and coffee/tea makers. In-room dining is easy with amenities like fridges and room service. Hairdryers, irons/ironing boards, and desks are also available.
The restaurant, Brasserie, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also RV/bus/truck parking, along with the convenience of a free area shuttle.
Attractions within a 15-minute drive of this 4-star Mermaid Waters hotel include Surfers Paradise Beach and Cavill Avenue.
Quality Hotel Mermaid Waters ratings based on 272 Verified Reviews
Guest reviews for Quality Hotel Mermaid Waters
10 Dec 2018 by Sheridan
Thank you for your review.
19 Nov 2018 by Sheridan
Hi Deborah. Thank you for your great feedback. We are glad you enjoyed our facilities and your stay. We hope to see you again.
28 Oct 2018 by Sheridan
Thank you for your great review.
21 Oct 2018 by Sheridan
Hi there, We have just had a new key system installed so we do apologise for any issues you had with your key cards. Thank you for bringing the low soap to our attention. Kind regards
21 Oct 2018 by Sheridan
Thank you for your review
25 Oct 2018 by Sheridan
Hi there, can you let us know what we can do to improve our stars next time.
15 Oct 2018 by Sheridan
Thank you for your awesome review. We are glad you enjoyed everything we have to offer and hope to see you again.
21 Oct 2018 by Sheridan
Hi there, Thank you for taking the time to review our service.
4 Nov 2018 by Sheridan
Thank you for your great review
26 Oct 2018 by Nikki
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and hope to see you again soon.
About the Quality Hotel Mermaid WatersLocation Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD 4218
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. An outdoor pool, tour or ticket assistance, and a BBQ are also featured at the business-friendly Quality Hotel Mermaid Waters. Self parking is free. This 4-star Mermaid Waters hotel is smoke free.
- 104 guestrooms or units
- 3 levels
- 3 conference rooms
- Dining venue
- Bar or lounge
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- BBQ grill(s)
- No smoking on site
Family Friendly Amenities
- Family Property
- Outdoor pool1
- Free WiFi
- Free area shuttle
- Laundry facilities
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
- Airport: Brisbane, QLD (BNE) (93.2 km / 57.9 mi)
- Train station: Varsity Lakes Station (8.1 km / 5 mi)
- Property shuttles: Free area shuttle
- Parking: Free self parking
Quality Hotel Mermaid Waters offers 104 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.
- Bathrooms are partially open
- In-room dining (limited hours)
- Flat-screen television
- Digital channels
- Coffee maker
- Separate shower and tub
- Toiletries (free)
- Iron and ironing board
- Climate control (air conditioning)
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Brasserie – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
- Check-in time starts at 2 PM
- Check-in time ends at midnight
- Check-out by 10 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children 18 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for AUD 40.0 per day.
- No pets allowed
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between AUD 10.00 and AUD 25.00 per person (approximately)
- Rollaway bed fee: AUD 40.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.