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"Beautiful view and great location. Airco in main bedroom did not work so well. " More

By a verified traveller on Wed 13 Mar 2019

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Hotel Description

At this apartment you'll be within a short 5-minute stroll of popular places like The Star Gold Coast and Pacific Fair Shopping Centre.

You can enjoy a flat-screen TV with cable channels, and the apartment features free WiFi, a furnished balcony, and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a sitting area, and a coffee/tea maker are also available.

Enjoy the outdoor swimming pool and gym. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Pelicanstay in Broadbeach ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pelicanstay in Broadbeach

Family (4)
1 out of 5
The warning signs were bad from the start as we were to pay a $500- deposit and our full amount was deducted 4 months early from visa and they would not credit. On arrival the cleanliness of the bins was filthy and cigarettes butts had been left. There was wet washing in the washing machine, towels in the dryer and the laundry sink also unclean. There was no soap available in any bathroom.Under the kitchen sink the dirty dish clothes were thrown under and once again no clean ones supplied or tea towels.We have no kitchen sink plug or detergents (We have now purchased those).The television was not working and one of the slats in the single beds kept collapsing and my 75 year old father ended up slumped on floor so many fell through, he is not a big man. The balcony was disgusting and unclean and the spare pillows in cupboard with pillowcases were dirty.We notified Marcelle on Saturday with no reply and then again on Sunday and he advised he would provide sink and it took over a week for him to come to us . We booked alternate accommodation for the next two nights as we had had enough. Unfortunately we couldn't afford to rebook another ten days elsewhere and was refused refund. We were promised a clean and fresh sheets as we were booked for over a fortnight, this didn't happen. We had no iron to iron clothes and the experience was a disaster. We left early, the place so much cleaner than when we departed but two weeks later still have not received our bond back.

Posted by on 2 Apr. 2020

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4 out of 5
Beautiful view and great location. Airco in main bedroom did not work so well.

Posted by on 13 Mar. 2019

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4 out of 5
Lovely unit close to everything with a view of the beach. A bit small for a family for a week but still a great unit. The building is quite new and very well looked after. The only complaint I had was the pool is in shade from about 11.30 onwards and freezing, the car park is poorly designed, if you have a large 4wd you get in ok but there is several three point turns to get out and the lifts were frustratingly slow. All up though a great place and I would highly recommend it.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

5 Jan. 2019 by Gretch S.

Many thanks for your feedback. It’s great to hear that you were happy with the property’s location. We will use your feedback so we can improve and ensure that all of our guests are comfortable and well satisfied.

About the Pelicanstay in Broadbeach

Location 2663 Gold Coast Hwy, Broadbeach, QLD 4218

Property Features

This apartment offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. This apartment also features laundry facilities and an elevator. Parking is available for a fee. Smoking is allowed in designated areas at this Art Deco Gold Coast apartment.

  • 1 guestroom or unit
  • Self-service laundry
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Broadbeach South Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Guest accommodations at this apartment offer coffee/tea makers and hair dryers. Rooms open to furnished balconies. Accommodations have separate sitting areas and are furnished with unspecified sofa beds and desks. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

  • In-room kitchen
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 9 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Security deposit is payable by credit card and is due 14 days prior to arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No front desk
  • Debit cards not accepted
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: AUD 110.00 per accommodation, per stay
  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25.00 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heart Broadbeach Walk Everywhere Apartment
  • Heart Walk Everywhere Apartment
  • Heart Broadbeach Walk Everywhere
  • Heart of Broadbeach Walk to Everywhere
  • Heart of Broadbeach Ocean Front Suites Apartment
  • Heart of Broadbeach Ocean Front Suites Broadbeach
  • Heart of Broadbeach Ocean Front Suites Apartment Broadbeach
  • Pelicanstay in Broadbeach Apartment
  • Pelicanstay in Broadbeach Broadbeach
  • Pelicanstay in Broadbeach Apartment Broadbeach
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.