4.5 out of 5

"* Friendly staff, excellent service, great location(close to beach & shops) * We arrived before check-in time, we requested early check-in as we were ... " More

By a verified traveller on Fri 01 Dec 2017

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Hotel Description

A luxury stay in the heart of Surfers Paradise awaits you at Mantra on View Hotel. Within just a 15-minute stroll, you'll find popular places like Cavill Avenue and Surfers Paradise Beach. Highlights at this family-friendly hotel include 3 outdoor swimming pools, a full-service spa, and a restaurant.

All 401 rooms feature flat-screen TVs with cable channels, and you can enjoy furnished balconies, WiFi, and in-room massages. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, safes, hairdryers, and irons/ironing boards are available.

A day of pampering at Serrenity Medispa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, NOSH Pan Asian, is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 2 outdoor tennis courts, health club and spa tub plus access to bike rentals. Business travelers can take advantage of conference space and meeting rooms. Additionally, you'll find WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 30-minute drive of this 4.5-star Surfers Paradise hotel include Sea World and Warner Bros. Movie World.

Twin Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$132 per night

Twin Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

High Ocean View Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

High Ocean View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mantra on View Hotel ratings based on 3,287 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

not up to scratch for a mantra hotel

i had to clean the shower and bath myself.. the barge floor was black and the carpets in the room sticky... really not pleasant to be in a room days after schoolies finished and feel my skin crawling.......

Posted by , from Brisbane on 10 Dec 2017

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Comment from Hotel Management

13 Dec 2017 by Jaime

Hi Christina, Thank you for taking the time to provide us with feedback from your stay with us. I have passed these comments on to our housekeeping team for further review and improvement of our services. I hope that we can have you back again one day soon with a more positive outcome.

5 out of 5

Overall very happy!

* Friendly staff, excellent service, great location(close to beach & shops) * We arrived before check-in time, we requested early check-in as we were with a little baby, but we couldn’t get in. * The condition of room wasn’t perfect as we were waiting for that much time-Toilet has a mark, I need to clean it again

Posted by , from Auckland on 1 Dec 2017

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Comment from Hotel Management

10 Dec 2017 by Jaime

Hi Amy, Thank you for your comments from your stay and taking the time to provided them. I'm sorry that we couldn't get you in early, we try our best but it is subject to availability. I hope that you were able to enjoy the facilities while you waited and had a great stay.

3 out of 5
Overall stay is pleasant. Great location. Hotel room is outdated !

Posted by on 26 Nov 2017

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Comment from Hotel Management

3 Dec 2017 by Manager

Glad you enjoyed the location and had an overall pleasant stay. regards Steve

5 out of 5

Great location close to beach shops tram

Pros: The facilities were excellent
Cons: Nothing
Location: Loved the location beach 2 mins away shops close by tram stop close to hotel
Easy checkin staff were excellent good position of room on floor room was nice and clean views from balcony were terrific great place to stay

Posted by on 26 Nov 2017

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Comment from Hotel Management

3 Dec 2017 by Manager

Hi there, thank you for the five out of five rating, glad you enjoyed the views and location. Hope to see you back here again soon. All the best Steve

4 out of 5

Great hotel - needs some changes

We were positioned 20 floors up with an ocean view. The apartment was modern and pleasing. Cleanliness of the apartments and staff friendliness was superb. The lighting in the apartments could have been better with only bed lamps to light up the main room. TV was not working and Air-con temp could not be lowered only increased, found it very odd. These issues were minor and so we didn't bother to report them. Buffet breakfast was amazing - top notch cooks. The Gym was average, however better than some hotel gyms I've seen even if the treadmill was out of order and a pedal on the bike was broken. Nice pools and spa to relax in. The only serious downside was the paid for internet service, paid parking and paying $45 to have 36 pieces of clothing washed - the last which was outrageous, and no options to do self laundry at the hotel (they did recommend a nearby laundromat). Overall I would likely return to Mantra on View - it was MUCH better than the Vibe hotel, however not as good as Aegean. Both which are in similar areas on the GC.

Posted by , from Brisbane on 17 Nov 2017

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Comment from Hotel Management

24 Nov 2017 by Assistant Manager

Hi J, Thank you for taking the time to provide us with feedback from your stay. Its only by comments such as yours that we are provided with the opportunity to review and improve ourselves for future guests. I wish we had the opportunity to resolve the couple of issues you had during your stay however. Kind regards Jaime Assistant Manager

4 out of 5

Nice hotel, close to everything but not noisy.

Lively room, beautiful views and friendly staff. Close to light rail and buses. Very handy location. Really enjoyed our time here.

Posted by , from Sydney on 15 Nov 2017

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Comment from Hotel Management

24 Nov 2017 by Assistant Manager

Hi Belka, Thank you for your feedback from your stay! I hope we can have you back again soon. Kind regards Jaime

4 out of 5

Great hotel

Stayed with husband for a few days. Perfect for the time we were there. Close to beach, shops, and tram. Our room was perfect size for two. Breakfast buffet was awesome with plenty to choose from. Pool was great too. Highly recommend!

Posted by , from Melbourne on 11 Nov 2017

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Comment from Hotel Management

16 Nov 2017 by Jaime Assistant Manager

Hi Julie, So glad to see that you and your husband enjoyed your time here with us. We hope we can have you back with us again soon!

5 out of 5

Had a lovely stay at the city view king suite!

Although I was sick for the night of our stay (so didn't end up enjoying amenities like the pool or the local night life), the staff were very pleasant in helping with booking, checking in early and parking. Didn't have a chance to use the pool the next morning but the hotel does offer a late check out of 4:00pm for $60, they have all the extras like tea, coffee and a kettle, a bath, shower and even a couch and comfy seat by the view. A cozy room, nice big bed and a cute balcony where you can see everything from we're the main features. My boyfriend stood outside to admire the view about 15 times during our time there haha. Not too expensive either! Paid roughly $226 in total for one night for our second anniversary. Hope to stay again soon as it was a fun and pleasant time :)

Posted by , from Gold Coast on 5 Nov 2017

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Comment from Hotel Management

16 Nov 2017 by Jaime Assistant Manager

Hi Laila, Its shame you were so unwell while you were here with us! I hope you can come back again soon. maybe before the 3rd anniversary! Kind regards

4 out of 5

Beautiful view

Had a pleasant stay would prefer to my friends and fan

Posted by , from toowoomba on 3 Nov 2017

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Comment from Hotel Management

16 Nov 2017 by jaime Assistant Manager

Hi Angrej, Thank you for your review and comments. I hope we can have you back soon to visit again! Kind regards

1 out of 5

Hardest beds

Cons: beds
The beds were the hardest I have every tried to sleep on, couldnt sleep much at all Very dissapointed

Posted by on 31 Oct 2017

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Comment from Hotel Management

14 Nov 2017 by Jaime Assistant Manager

Hi, I'm sorry to read that comment from your stay and that it wasn't enjoyable! Its not what we want for any of our guests.

Property Features

Mantra on View Hotel offers its guests a full-service spa, 3 the outdoor swimming pools, outdoor tennis courts, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have WiFi for a fee. Event space at this hotel measures 18030 square feet (1675 square metres) and includes conference rooms. A kid's pool, a hot tub, and a terrace are also featured at the luxury Mantra on View Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Surfers Paradise hotel.

  • 1 building
  • 401 guestrooms or units
  • 22 levels
  • 9 conference rooms
  • 18030 sq ft of conference space
  • 1675 sq. m of conference space
  • Built in 1986
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Children's pool
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (22.8 km / 14.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mantra on View Hotel offers 401 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to furnished balconies. Flat-screen televisions come with Cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony (furnished)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

NOSH Pan Asian – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts and a health club are featured at the hotel. 3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Serrenity Medispa has massage/treatment rooms. Services include hot stone massages, massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

WiFi (surcharge) is limited to 5GB per day. Further charges may apply for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

This hotel has a strict no-party policy. Guests who book specifically to attend parties from November 18 - December 2 will not be allowed to check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Self-parking fee: AUD8 per day
  • Valet parking fee: AUD15 per day
  • Crib (infant bed) fee: AUD10 per night
  • Rollaway bed fee: AUD40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.