wotif
Photo gallery

Reviews

4.1 / 5Very Good
1,902 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Cavill Avenue
    1 min walk
  • Popular Location
    Timezone
    2 min walk
  • Popular Location
    Chevron Renaissance
    4 min walk
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    37 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-25. Try updating your dates to see prices for your trip.

    About this area

    Surfers Paradise

    Located in Surfers Paradise, Hilton Surfers Paradise is in the city center and near the beach. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Kurrawa Beach. Traveling with kids? Don't miss Timezone, or check out an event or a game at Metricon Stadium.

    Popular Location

    What's nearby

    • Cavill Avenue - 1 min walk
    • Timezone - 2 min walk
    • Infinity Attraction - 4 min walk
    • Chevron Renaissance - 4 min walk
    • Surfers Paradise Beach - 5 min walk

    Getting around

    • Florida Gardens station - 4 min drive
    • Helensvale Station - 16 min drive
    • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

    Restaurants

    • Catch Restaurant – Restaurant offering seafood. Serves breakfast and dinner daily. Kids' menu available.
    • The Food Store – Café. Serves breakfast and light fare daily.

    About this property

    Hilton Surfers Paradise

    3 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Wired Internet in public areas is free. Additionally, an indoor pool, 5 beach bars, and 2 bars/lounges are onsite. All 169 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and coffee makers. IPod docks and 24-hour room service are standard, as are LCD TVs with DVD players.

    Property amenities

    Internet

    Available in all rooms: WiFi (AUD 14.95 per 24-hour period), Wired Internet (surcharge)
    Available in some public areas: Free wired internet

    Parking and transportation

    Self parking: AUD 20 per night
    Valet parking: AUD 40 per night
    Limited parking spaces
    Parking height restrictions apply
    Limo/town car service
    Theme park shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 39 for adults and AUD 19.50 for children
    1 restaurant and 1 coffee shop/café
    5 beach bars, 2 bars/lounges and 1 poolside bar
    Free daily reception
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    3 outdoor pools
    Art gallery
    Children's pool
    Fitness center
    Full-service spa
    Indoor pool
    Sauna
    Spa tub

    Family friendly

    3 outdoor pools
    Children's pool
    Dry cleaning service
    DVD player
    Free cribs/infant beds
    Grocery/convenience store
    Indoor pool
    In-room child care (surcharge)
    Laundry facilities
    Refrigerator
    Rollaway/extra beds (surcharge)
    Snack bar/deli

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Free grocery shopping service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Chinese
    English
    Japanese

    Business services

    4 meeting rooms
    Business center
    Conference space (10764 square feet)

    Outdoors

    BBQ grill(s)
    Garden
    Picnic area
    Pool sun loungers
    Terrace

    Spa

    7 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Hydrotherapy
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - sports
    Massage/treatment rooms
    Spa open select days
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Braille signage

    More

    Beach towels
    Couples dining
    Romance packages available
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Egyptian cotton sheets
    Free cribs/infant beds
    Linens
    Pillow-top mattress
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Shampoo
    Soap
    Toilet paper
    Towels

    Entertainment

    37-inch LCD TV
    DVD player
    iPod dock
    Pay movies
    Premium channels

    Food and drink

    Champagne service
    Coffee/tea maker
    Cookware/dishes/utensils
    Electric kettle
    Refrigerator

    More

    Desk
    Iron/ironing board
    Laptop-compatible safe
    Phone
    4.1

    Very Good

    5 - Excellent
    921
    4 - Good
    507
    3 - Okay
    270
    2 - Mediocre
    145
    1 - Poor
    59
    4.2
    Cleanliness
    4.1
    Service and Staff
    4.0
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Thanks good stay, clean, good service. Would stay again

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Zane was so helpful and friendly, he is an asset to your company.

    Stayed 5 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Locality was convenient, Food and service was great. Had issues the A/C unit in the room would not stay on no matter how low we put it on causing a few trips to the control pannel in the middle of the night. Also had to pay for parking even though we already spent over $2k.

    Stayed 7 nights in Jan. 2020

    3/5

    • Liked: Cleanliness, staff & service, amenities

    The elevators were horrendous. I waited AT LEAST 20 minutes every time I wanted to go up or down. I will never stay here again solely for that reason.

    Stayed 2 nights in Jan. 2020

    2/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Upon our arrival reception staff told us that if we booked our buffet breakfast upon check in we would get a reduced rate, which we did. We were not told that it was for the duration of our stay, so we didn’t eat breakfast at the hotel every day. However, we were charged for breakfast everyday. As a showing of goodwill they removed one of the charges of buffet breakfast. It would have been nice to be told that the reduced rate was for our entire stay but we were not. The female reception staff member was quite condescending. She may do this everyday but we certainly don’t and don’t expect to be treated in a way that is not conducive to reaching an agreement. We still have not been refunded our deposit or the additional costs that should have been waived during our stay. The concierge and baggage drop staff were exceptional as were the cleaning and wait staff. There is not enough seating in the restaurant at breakfast and had to line up and wait for other patrons to leave before we had breakfast. The hotel rates itself as a five star but I would only give it a four. Unfortunately we won’t be staying at the Hilton surfers paradise again.

    Stayed 3 nights in Jan. 2020

    Tell us how we can improve our site