4.4 out of 5

"We always feel welcomed by the staff and they make our stay simply amazing. Views from our rooms are breathtaking and lthe ocation make getting around ... " More

By a verified traveller on Sat 17 Mar 2018

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Hotel Description

Hilton Surfers Paradise Residences places you steps from Cavill Avenue and within a short 5-minute stroll of Surfers Paradise Beach. Highlights at this luxury hotel include 3 outdoor swimming pools, 2 bars/lounges, and a full-service spa.

LCD TVs with cable channels are featured in all 215 rooms, and you can enjoy washers/dryers, balconies, and iPod docks. 24-hour room service is available and kitchens come with refrigerators, microwaves, and stovetops, so in-room dining is easy. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Sofa beds, dining areas, and sitting areas are also available.

A day of pampering at eforea SPA AT HILTON can include massages and body wraps along with access to the sauna. The restaurant, Catch Restaurant, is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy access to 8 spa tubs along with an indoor swimming pool and a health club. Business travelers can take advantage of a conference centre, meeting rooms, and a business centre. Additionally, you'll find a sauna, WiFi in public areas, and a kids' swimming pool. Buffet breakfast is available between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sea World and Warner Bros. Movie World are attractions within a 30-minute drive of this 5-star hotel.

One Bedroom Residence

Bed Count 1 King Bed Maximum Occupancy 3 Max
$216 per night

Two Bedroom Residence Weekly Service

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Bedroom Deluxe Ocean View Residence

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Deluxe Ocean View Residence

Bed Count 1 King Bed Maximum Occupancy 6 Max

Four Bedroom Deluxe Residence

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 4 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Hilton Surfers Paradise Residences ratings based on 990 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Amazing hospitality

We always feel welcomed by the staff and they make our stay simply amazing. Views from our rooms are breathtaking and lthe ocation make getting around so easy.

Posted by , from Caroline Springs, Victoria on 17 Mar 2018

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4 out of 5
Great hotel but air conditioning was not working in our room or level which made for an unpleasant stay unfortunately. Other wise was fantastic

Posted by on 5 Mar 2018

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5 out of 5

Great Location

The hotel is well located with easy access and our apt was clean, quiet, well equipped and had great views.

Posted by , from Sydney on 27 Feb 2018

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4 out of 5

Close to the beach, shops, restaurants and tramway

Pros: Location
Cons: Set up around indoor pool and spa as it was often crowdy and not necessarily inviting. Provide beach towels for your guests.
Location: Beach, shops, restaurants and bars.
We stayed 7 nights as a family and our stay was very comfortable. We could dine in, order room service or pop to one of the many restaurants near by. We used the gym and the pools and enjoyed them. It was nice to be able to borrow dvd from the concierge.

Posted by on 23 Feb 2018

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5 out of 5

Look forward to my next stay

Great place great staff. Very clean in a great place

Posted by on 18 Feb 2018

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4 out of 5
Good location in middle of surfers paradise. Staff helpful. Some furnishings in rooms could be updated. Hotel is furnished at higher level than residences.

Posted by , from sydney on 4 Feb 2018

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5 out of 5
Great location convenient to Cavill mall and the beach.

Posted by on 3 Feb 2018

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5 out of 5

perfect experience will stay again

Hotel was great everything from check in to the room well equipped spacious and clean central location close to everything and amazing views

Posted by , from gold coast aus on 30 Jan 2018

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3 out of 5

Failed to live up to the Hilton Brand

Pros: Staff were very helpful and empathetic
Cons: the lifts and the mouldy smell
Location: great location
Location - Great Staff - Great the lifts were absolutely shocking. we would wait up to 45 minutes sometimes just to get down or go up. also, my daughter forgot her necklace there so we called to ask if they could send it back to us. they did at a cost of $25. this was after spending $700 a night for accommodation. I've stayed at Hiltons all over the world and I must say this has definitely been the worst experience.

Posted by on 30 Jan 2018

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2 out of 5

Not Up To The Hilton Standard

Pros: Proximity to everything.
Cons: Too many to mention but the standard needs to lift dramatically. It doesn't seem there's a lot of pride in how things are done at this hotel.
Location: Why we picked the Hilton!!!
My family and I were very disappointed with our stay at the Hilton Surfers Paradise. The room was dirty, the lifts were the slowest we've ever experienced(up to a 20 minute wait) and if you went to the pool after 10am you couldn't get a chair. We've stayed at other Hilton hotels and this definitely doesn't meet the Hilton standard. I don't know how it could possibly have a 5 star rating??? We contacted the hotel a few weeks prior to going to confirm our sleeping arrangements however they got this wrong and gave us two doubles which meant my teenage son and daughter had to share a bed which they weren't too happy about. I wouldn't recommend this hotel to family or friends and kick myself for not looking at reviews prior to booking and not necessarily the Wotif ones which seem to be a little off the mark!!!

Posted by , from Point Cook on 25 Jan 2018

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About the Hilton Surfers Paradise Residences

Location 6 Orchid Avenue, Surfers Paradise, QLD 4217

Property Features

Hilton Surfers Paradise Residences offers its guests a full-service spa, 3 the outdoor swimming pools, and 8 hot tubs along with an indoor pool and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include A business centre, a limo/town car service, and meeting rooms. A kid's pool, a sauna, and a rooftop terrace are also featured at the luxury Hilton Surfers Paradise Residences. Parking is available for a fee. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 5-star hotel.

  • 215 guestrooms or units
  • 2 buildings
  • 2 bars or lounges
  • 5 conference rooms
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player


Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge


Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking


  • Airport: Gold Coast, QLD (OOL-Coolangatta) (22.8 km / 14.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Surfers Paradise Residences offers 215 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Rooms open to balconies. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels, DVD players and pay-per-view films. Accommodation at this 5-star hotel has kitchens with full-sized refrigerators/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Films for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast from 6:30 AM to 10:30 AM.

Catch Restaurant – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

The Food Store – This cafe only serves light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

3 the outdoor swimming pools and 8 hot tubs are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

Eforea SPA AT HILTON has 7 treatment rooms, including rooms for couples. Services include massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance for details.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100 per night (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD39 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 29 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD $14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD $14.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD20 per night (in/out privileges)
  • Valet parking fee: AUD40 per night (in/out privileges)
  • Rollaway bed fee: AUD60 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Surfers Paradise Residences Hotel
  • Hilton Residences Hotel
  • Hilton Surfers Paradise Residences
  • Hilton Residences
  • Hilton Surfers Paradise Hotel & Residences Gold Coast
  • Hilton Surfers Paradise Hotel And Residences

You should know

  • Hilton Surfers Paradise Residences offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.